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Billed after 3 years from EDF. Can they do this??
Hey, We have just recently received a letter from a debt recovery agency saying that we have failed to pay a bill to EDF costing over £300 from a previous address which we lived in over 3 years ago. I called EDF straight away to ask them what was going on. They explained that when we left and gave our final meter reading…
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New Energy Accounts: Where to start?
I've just moved into a shared house with 4 other people. We're well aware that switching supplier can make you savings one way or the other... and about the comparison sites. Our problem is we're starting from cold (excuse the pun) - where is a good place to start? Cheers Joe
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moving an electric meter?
Hi,I live in a council flat and my neighbours have their meters in the living room so was just wondering what it would cost to have my electric meter moved from my kitchen to my living room. Where it currently is,is where i need my fridge/freezer to go as i currently have an extension lead running around my cupboard to…
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Help with switching
Hi, I am currently in the process of switching supplier for gas & elec, from Southern to EDF. I started the process in Nov, and have now received both the gas & elec supply start dates from EDF, and I have given them my meter readings at those dates. My question is, do I need to contact Southern to let them know I have…
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Gas Emergencies / Faulty Meters Info.
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Scottish power - official price rise notification?
Are scottish power required to write to us following their price increases? (under Standard License Condition 23), anyone had one yet or confirmation scottissh power do actually need to send one out? (no loophole about putting variable prices in the contract to avoid price rises being a contract variation?)
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Is This Economical?
I have got some elderly relatives who are feeling the cold but refuse to have central heating because they say it will cost to much! I have even found them a heating grant to get CH but they will not to take it up! At the moment they use electric fan heaters and electric fires to keep the house warm. I want to tell them…
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Heating by solar PV or solar thermal
I've read through the forum but couldn't find a thread that fits my exact situation. I am living in a space station in geostationary orbit above a planet, which rotates about its axis once every 24 hours. The planet orbits an M class sun as usual. Due to the Clark Belt orbit I'm in, we get into the planet's shadow about 8…
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Raising a gas meter box to the proper level
My first post here and hope someone can give me advice - please bear with me on as it will be a long one. I moved into my house 18 months ago - it was built in 2003. At the time the plans were for the front door to be at the side with a couple of steps up to it. There is no front garden, just a path separating mine, and…
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How do I estimate bills for moving house
Does anyone know how I would estimate gas (heating & Hotwater) and elec (lights, cooker and appliances) bills for a 4 bed split level apartment in an old building energy rated high end of E (I know not green at all but it is lovely!) I need to make sure I can afford the bills before I sign. If anyone else lives in a house…
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Scottish Power - Logged In Website Issues?
Scottish Power - Logged In Website Issues? Ive just started (today) to use my Scottish Power online energy reward account. After a couple of false starts, I managed to get into my account. However, Im already getting fed-up with the "blank screen" I get if I try to switch to certain pages (like back page of a bill). There…
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Problems with supply and access to meter fuses
When getting new night storage heaters fitted, I was told by the electrician that electricity was going to my heaters during the day (when it shouldn't be as I'm on an Economy 7 supply). I spoke to my supplier (NPower) who said they would get an engineer out and if there was a problem I may be entitled to some money back.…
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British gas cancellation charges
Hi there, Made the god awful choice of deciding to move back to BG on a duel fuel a few months ago. After approx 14 days, EDF got in touch and made a better off to remain with them. Now I am back with EDF, but BG are requesting a £60 cancellation (£30 for the gas account and £30 for the elec), plus the one month's service…
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electricty who pays for this plug?
Hello, I have a querry, I stay in west end of glasgow in a flat. Think there about 22 years old. Its 6 high and 3 flats on each level. My question is theres a plug on every level, I was wondering who pays for the power used by this? Thanks
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Am i paying too much?
Hi all We are with edf and are currently paying £50 a month on electric and £70 on gas a month. We had a debt of £54 on gas and £3 on electric just before we got our bills at the weekend. Our bills now stand at gas: £156 and electric: £131 I've worked out that by the end of the summer we'll be in credit, so can't we get…
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Scottish Power
Not residing full time in the UK at the moment my bills are estimated. The last live reading was Sep 2010. I have asked for a refund as I'm nearly £500 in credit. Currently nobody available to read the meters as requested by Scottish Power (but that again would be an 'estimate' would it not?) they are not even prepared to…
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Scottish Power Capped Prices - Dec 2012?
After opting to switch from Scottish Power, following their price rises, to EDF, I got a letter from SP saying I can have "Capped Price Energy December 2012". I rang to check and was told it was the prices before the increases. When I asked if there were any other charges, I was told only cancellation charges of £30 (incl.…
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switching supplier and potentially moving house in 6months
I'm on the Scottish Power online 7 duel fuel rate and like alot of people just got the letter through email regarding rate changes etc. Now 2 things spring to mind Have they updated the comparison sites yet? As I do a check and I still appear to be near the top/at the top with SP7 rate. I am considering the 100quid…
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EON Bills
I recently received my bill from EON, which confirmed i was in £96ish credit, I pay £60 for both my Gas and Electric. A couple of days later i received a letter from them confirming that they had reviewed my payments, and would be reducing the direct debit to £9. I've rang them up and they have agreed to put it back up to…
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Non receipt of vouchers
I used moneysavingexpert site to get a quote and indeed a switch to a new energy provider (EON) I used the link on YOUR site to get to SIMPLYSWITCH and part of the deal was 35.00 in vouchers for use in either Amazon or John Lewis. As of yet I have not received any vouchers, so I telephoned the company directly and have…
