-
Inexplicable spike in electricity use at 4am?!?
Hello brainy people, Can anyone work this out: I have just started monitoring my electricity usage via an EoN monitor. Having downloaded a week's worth of data it shows a spike at 4am (or sometimes in the 2am slot - the bars are every two hours) every day. The spike is around 5-7kwh, whereas every other period through the…
-
BG Online Saver 2 Standing Charge?
Hi all, a quick question. Does the British Gas Online Saver 2 (Electricity) have a standing charge? I've searched the site, got a quote etc. but it doesn't say.
-
Help needed about unfair electric bills!!!!
Hi, My girlfriend and I moved in our apartment about a year ago. We have been left with a huge deficit of £800 just for electricity! We were recommended to keep our immersion heater on 24/7 by our landlord management teams. this was put in writing by them. they suggested that it would be cheaper to leave it on, than it…
-
Help needed about unfair electric bills!
Hi, My girlfriend and I moved in our apartment about a year ago. We have been left with a huge deficit of £800 just for electricity! We were recommended to keep our immersion heater on 24/7 by our landlord management teams. this was put in writing by them. they suggested that it would be cheaper to leave it on, than it…
-
Regular Powercuts
Hello, Where I live there powercuts one or twice a month and also dimming of lights (possibly brownouts ?). This has damaged a few our our electrical devices, mainly two Sky Boxes and a PC Hard drive. Is there anyway I can complain about this to get the problem resolved once and for all and maybe even get our damaged items…
-
Eon Online Saver 3
Does anyone have the rates for this tariff please?
-
Huge gas bill
We've just received a letter saying that after our annual usage review, EDF want to put our monthly direct debit up from £30 per month to £200 per month - surely this is extortionate?! The bill says we have used £444 worth of gas in a quarter - there's only 2 of us living in a 2 bed terraced house, so this seems really…
-
central heating--first time
i hav a small flat---today is the first time ive had to put it on its SO GOOD-instant heat---wish now i got it years ago only hav to wait for the bill now
-
Brit gas and others higher tariff
I am a dual fuel user with B.G. on a fixed price one year contract. I have set up spread sheets on my computer to keep an ongoing record and cost of my fuel usage. What I find impossible to work out is , how do they work out the number of Kw hrs used at the initial higher tariff. My previous supplier Southern Elect also…
-
Water heater-using peak when switched to off peak??
Hi all, I have economy 7, with a Gledhill Pulsacoil 2000 water heater. The water heater has 2 switches, 'Off peak' for overnight and 'Peak' for a top up during the day. Yesterday evening I switched it on 'off peak' and I noticed it heating up and making a noise. I went and checked the meter and it was turning around quite…
-
Waiving the cooling off period?
I'm just transferring my gas and electricity (for the umpteenth time - I have no loyalty to any company except the cheapest) and it has occurred to me that this statutory 14 day cooling off period is a royal pain in the bum to an energy supplier tart such as me. Is there any way that one can waive this period if the…
-
Switching from EDF- final bill problem
My last day with EDF was 23 August. After that date I cancelled my direct debits which would have come out on 1 September. Now my final bill has charged the period 25 May to 23 August at the higher non-direct debit rate. Can this be correct?
-
Help with wrong billing and EDF
Hi, I am currently on a prepayment meter with EDF because of a debt with them but I was concerned about the high level of debt, i emailed them to ask for units used, price etc. So baring in mind i live in a small 2 bed house this is what i got back from them. date joined edf on credit meter: June 2006 Date prepayment meter…
-
Electric / Gas in block of flats
I have recently bought a new build property in a block of flats. When I moved in I was told that the supplier of both gas and electric was Eon. Do I have to stay with Eon or can I pick any supplier I want. I have no idea how gas and electric suppliers work and wondered if I had to stick with Eon if they supply the electric…
-
southern electric / debt on meter
i have a prepay meter and back in january this year i was told they were coming to change the meter and they needed a full meter reading and they gave me a form to fill in with every detail on it . whilst cycling through the different readings and writing each one down i noticed that we had a charge of £2 but a debt of £0…
-
MSE News: The easy way to navigate the energy market maze
This is the discussion thread for the following MSE News Story: "There's much talk today about the 'confusing' energy market but those languishing on hugely expensive tariffs can take much of the pain out of switching by using a comparison site ..." Read the full story: The easy way to navigate the energy market maze
-
Who owns the gas supply pipes?
Scottish Hydro came knocking at my door last night. He claimed they own the gas pipes supplying my home and that I should have had a reduction in the spring - I did actually and told him that. He then wanted to complete a questionnaire; which I refused because I was busy but he then gave the impression that he will return.…
-
Want to Disconnect Gas
Hi there, Basically I want to close my gas account. I only really use it for my cooker and I have some electric heaters which I want to use anyway. I had some trouble with disputing gas bills previously anyway, money is tight and I want to close my connection. They are threatening to close my connection anyway, but that's…
-
E-on 'Underestimated' Usage?
E-on Would appreciate any feedback or help on this, please, as I'm totally lost with it. I currently pay £76 direct debit for electricity and gas with E-on. Yesterday had a letter to say that it would have to rise to £239! When I first phoned I felt sure that this must be some sort of horrible mistake, but the chap I spoke…
-
Scottish Power - my next step to complain?
Hi. I wrote on here a little while ago about a complaint I made to Scottish Power. Cutting long stories short someone came to read the meter and I phoned afterwards as I had another estimated bill... they'd LOST the meter reading so I gave them my own. I owe £300. They did tell me, and I quote, 'your usage is quite normal'…
