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Econ 7 - Refund Help
Hi All, Im on Econ 7 but recently noticed that my Time Switch was running 6 Hours out and wasn't coming on until 6am. I have 2 x Storage Heaters and 1 x Immersion Heater. Only 1 Storage heater is connected to the Econ 7 Switch. The other Heater and Immersion are on manual timers that Ive set to come on at just after…
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economy 7 hours
I have just been advised by ovo that the hours relevant to economy 7 are-10.30 pm to 12.30 am and 2.30 am to 7.30 am.I am in the east midlands and wonder how they manage to get up here to alter the meter for two hours every night! Springburn
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gas rip off
when i moved into my new house 2 years ago i changed to british gas. i recieved my first bill from them after 5 mnth that was nearly a thousand pounds, i rang and quieried this and was asked for a meter reading. after giving the reading the bill was dropped to 800+ which i still thought was really high but they were…
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Continued problems with ScottishPower
We originally signed up for direct debit premier plus account (gas & electric) with ScottishPower in May 04. They have never set our account up correctly. We never received a gas bill from them, then after numerous phone calls from ourselves we got one for almost £1000. We we're horrified, but advised by a ScottishPower…
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Moving your electric meter
Anyone had any experience of getting an electricity meter relocated? I would like it moved from an internal, to an external wall (about 9 inches). Turns out all roads lead to EDF / Seeboard who want nearly £700 for the service, (which looks like it involves 4 screws and drill), oh and they can't be sure when it can be…
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This house is cold
I have just moved in this house 3 months ago. The central heating is on at 20 centigrades and this old house still feels cold. The thermostat is in the hall which is long and narrow. I wonder whether I should let the central heating on constantly at 19. We are both out all day and do not get home until 6 pm. It is a 2 beds…
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Southern & Scottish Moves Goalposts on Social Tarrif!
hey all, i've been on the social tarriff - "energy care plus" for the last two years, meaning i get 20% off my electricty as i don't work because my daughter needs full time care. I called them up this morning to renew my tarriff, and was told that it has now finished to new customers but as i was already on it, i was…
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Gas Meter Safety Check ?
Morning / Afternoon chaps. I'll try keep this short! :) Our boiler broke last week... they are fiting a new one as I type :D However - they discovered a Gas Leak on the Metre box. This has now bene fixed.... however....We knew something was wrong when we was getting £50 a month bills during the summer for just hot water...…
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Thinking of switching
I am thinking of switching from Scottish Power to EDF, apart from the links on this site are there any other "offer codes/incentives" to switching to EDF ( or any other supplier)I note that i can switch to Sainsburys which has EDF supply the energy and you get nectar points but thats about all cheers arthur
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When should I start thinking about whether to switch?
Hi! The background is: I bought my first house in the end of August after living with my parents. I'm currently on an economy 7 tariff with NPower (all electric house) and I'm paying my bills quaterly. I recieved a bill for my first month as this was the end of their quarter (with actual readings), then I checked my meter…
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I had electricity key meter last year, and company wants to charge me £57.. for what?
Hi When I moved in (2007) I had a key meter for my electricity up to last year November. Last year I changed suppliers couple times,,, And one of the company keeps sending me letters asking to pay outstanding £57.. also start comming letters from debt collectors .etc As I had the key meter I was topping up my key every…
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Scottish Hydro Electric THTC
Hi I wondered if someone could help me please. I live in rented accommodation with my family and have done so since 2007. We are supplied by Scottish Hydro and have the Total Heating Total Control tariff with them. We have 4 storage heaters and 3 dimplex heaters which I assumed all ran on the cheaper heating rate. Since…
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British Gas Free Offer of Smart Meter
We've just had this British Gas offer of free installation of a Smart Meter sjpposedly worth £34.99. BG estimate this could save an average customer £110 a year through increased awareness. Has anybody had one installed? Do you think you're making these savings? [FONT=trebuchet ms,geneva]You have to be billed monthly. BG…
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Scottish Power Account Number
Hi. I'm writing this on behalf of my brother. He has lost his gas card for his pre-payment meter and has phoned every number I have been able to find for him online. Every number he phones, they all want his account number, the problem is he doesn't have his account number, he can't find any old bills or anything. Does…
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What Can I expect from Switching to First:Utility
When I signed up for FU to supply my Gas & Electricity it was firstly to get accurate Monthly Bills and secondly to get a 'free' switch to an Economy 7 equivalent. I say 'free' switch in that I wanted separate Night Metering but E.O.N. wanted as much for the Meter Installation as FU were asking for the Smart meters. Many…
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New GCH System, but will exposed copper pipes freeze?
I have just had a new Gas Central Heating system put in, but I am worried that the plumber has not lagged the copper pipes that are running outside on an external wall. Bearing in mind UK winters, will these copper pipes freeze/get damaged by being exposed? Was it his responsibility to lag the pipes if it is needed? Should…
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British Gas Took double Direct Debit
Just looked on my account this morning and British Gas took money for my Direct Debit on the 1st Dec as arranged then again on the 2nd Dec leaving me in an unarrange overdraft charge. I Have had no warning from British Gas was going to happen and so far been told it was a mistake and will resolve its self next month. I…
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Please Help - Pre-payment
Hi, After living a bit foolishly in our early 20s we were put onto prepayment meters. We have been slowly working the balance off but are increasingly finding that we are being ripped off. This week for example £40 has gone on the gas so far. It ran out this morning so I popped to the shops to put £5 just until I get some…
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Changing Scottish Power tariff
My Scottish Power "Fixed Price Energy Online" tariff has just ended. I have looked at comparison sites and it looks like Scottish Power are still pretty much the cheapest for me, but I need to switch to the "Online Energy Saver 7" tariff. I have tried doing this online by logging into my account but I can't find a tariff…
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Problem with Sharing Bills in Shared House: Advice?
Basically I've just moved in with someone I didn't know and he never wants the heating on. It's absolutely freezing and I'm sorry but I just can't live like that. Jumpers and 3 pairs of socks are just not what I want; I need warm air around me to feel comfortable. Therefore, I have started using my electric heater in my…
