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Scottish power final bill refund
I recently changed supplier away from Scottish Power. At the time of transfer, they converted my dual fuel account to two separate accounts for some reason. They then sent me two separate final bills and a refund cheque for the credit balance on the account. Close inspection revealed however that they had only refunded the…
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can i switch supplier ?
I have both my electric and gas supply with edf and i do owe money on both the gas and electric to them. Can edf stop me from swapping to a different supplier all the time i owe them money ?
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help needed urgently. scottish power now claiming a 3rd reading on our meter
Hi all, I hope someone can shed some light on my problem. We moved into a rented cottage for 18 months (April 07 to Oct 08) before moving to New Zealand. At the end of Oct 2008 we closed our account paying £94.00, which surprised us as we thought we had been over paying. We were on their Premier Plus package with day and…
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Powergen Scammers
Hiya everyone, I had to post this to warn people about fake powergen 'employees'. My nan called me in a bit of a panic, saying some man with an official looking powergen fabric tag had knocked on her door claiming to be sent to read her gas and electricity meter, she isn't even with powergen!!! :mad: She told him to leave…
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Prepay meter switched supplier - incorrect tarriff?
I have a prepay key meter in my flat. I was with EDF and according to my key meter I was being charged 13p per Kwh at rate 1 (it was actually 13.3p or something similar). I consulted Uswitch. The best deal was with Eon who charge 9.74p per Kwh, this was confirmed in welcome letter I received from Eon. I have gone through…
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Advice and Guidance Required
I am currently being charged £124 monthly direct debit for my gas and £128 electric. I am in credit by £243 for gas and in debit by £236 electric. I live in a 4 bed house, 2adults, 2child, a combi boiler, 13 radiators, a gas fire, no other gas appliances, usual kitchen appliances, usual games (wii,ps2 &3), 1 computer, 1…
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Please Help!
Hi, I am a student living with 3 others in a 4 person flat in Edinburgh. We are with scottish power and everything in our flat is electric (no gas). Today I was on the phone to scottish power and they said for our first quarter from september to january we have used £700 of electricity!!!! Surely this cannot be right?!? We…
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Boiler & immersion heater?
I'm just about to complete on a house purchase and was hoping folks here might be able to give me some advise. It appears there are two water heating systems in place - a boiler in the kitchen for the central heating, and an immersion heater/tank in a cupboard upstairs for the other hot water needs. There is no bath and we…
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60+ KWh per day!?
How can we be using more than 60KWh in a day? This is for a 4 bed semi with 3 occupants. No more than average appliances, do you think that it could be a (very) faulty meter? The bill we have just had is for about 4 months and is nearly £700!
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3 year electricity bill after British Gas mistake
Hi When I moved into my new rental property 3 years ago I signed up for dual fuel with British Gas. A couple of weeks ago someone came to read my electricity meter and then a few days later I had my first electric bill from British Gas for £1200. As it was their mistake that I hadn't been billed before they have offered…
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Winter Bills Yet?
Has anyone had their winter`s bills yet and are they as big as you thought they would be?
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Help Npower messed up!
Hi over the last week or so I have been doing a meter reading and shocked at what units we are using a day, so to cut a long story short I rang npower to find out what this is going to cost me on my bill, I was on a pre-payment meter up until august 2006 and thought it would be cheaper to pay my bills by monthly direct…
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Scottishpower reclaiming credit amount
I contacted Scottishpower about 3 weeks ago as I was nearly £200 in credit on my account. I asked for a cheque back and this was received about a week later. However, I've now had a direct debit collected from my account which is £42 more than previously - this despite having a £NIL balance and having previously…
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shocking bill from N power....please help!
Me and my partner live in a one bedroom house, with 2 storage heaters that run on economy 7, we have just had a bill from N Power saying that we owe them just over £1600 for 6/7 months!!! I am in so much shock it is unreal! we are not here during the day, how can they justify that much money?! Does this sound a right…
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gas help please
hi i am with souther electric energy care scheme for both my gas and electric i normally use on average in a week £5-£10 i put £5 on yesterday (sunday) at about 10/11am i have done no major cooking have not had my heating on all day or night and my gas has just ran out 6pm:eek: surely this can not be right has anyone else…
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NPower can't be serious?
account closed due to bullying from forum members.
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Dubious Bill Shenanigans by nPower
On the 7th of December nPower issued a bill for the previous 3 months totalling £195. Now, for one reason or another I didn't get round to looking at this bill until the 14th of January. Shocked at the cost, I checked the meter reading to find that they had estimated my usage at 377 units since the last bill, whereas my…
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Gas Leak out side of my house
Does anyone know where I stand with this? I have a drive way in place but no dropped kerb - therefore I cross the pavement to access my drive. There is a definate gas leak infornt of my house - could i be liable for the repair?
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£153 for 12 days of electricity?!
Hi, this is my first post - I've always searched these forums for help before and found it, but can't find anything to help with this particular problem! I live in a flat which is electricity only, no central heating, just Dimplex heaters. We're concious of where our money is going (or so I thought!), and always switch off…
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British Gas Threats (Please Help)
I need serious legal help with this, because this is not going away and it stressing us out. My mum went bankrupt. My mum owes British Gas X amount for the debt occured after bankruptcy (fair enough, that will be paid over time). But the problem is now, the electricity supply is in my name (the son) and I am with a totally…