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Really confused about my Scottish Power electricity account
Have been living here since September and started with Npower but switched to SP as they were cheaper with cashback. Direct debit was reduced from £33/month to £23/month. It has remained at this until now, and have been submitting meter readings online. I saw on my online account that I had a balance of £53.01 which I…
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Trying to figure out how our consumption compares with others
Our British Gas bill arrived today. We have used 649 metric units (7247 kWh) over 89 days in a 4 bedroomed house. (Central heating/hot water & gas hob). (total cost of gas used £230.93). We try to be very tight on energy consumption but don't have any yardstick to measure ours against others. Can anybody share their…
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Watchdog expose gas scandal
i was wondering if anyone saw the show as it exposed a high number of gas customers who were paying 2 to 3 times too much for their gas due to having a metric meter but being charged for having the old imperial one. I am trying to find out if this affects pay as you go customers who use a key meter. this is the link to the…
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electricity supplier problem ..
I moved into a rented flat a couple of months ago and getting the bills sorted has been a bit of a nightmare. After many many phonecalls, its pretty much sorted except for the electricity. The previous tenant and the agency acting on behalf of the landlord left no details of the utility providers... and in spite of calling…
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High gas bills with NPower sorted!!!!!
I wrote on here a few weeks ago about my high gas bills and worked out through my own research that I have a metric meter and was being charged imperial rate..... NPower have been extremely unhelpful, insisted that my meter was imperial even though it was 5 dial and had M3 on it. After the watchdog programme last week I…
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Electricity monitor that you can configure for two tier pricing?
Hi, I am thinking of getting an electricity monitor. I am sure they are mostly at their best when you use them to monitor the kwh consumption. However it would no doubt bug me the cost feature is either redundent or at best not really an indication of cost. Are there any that support being programmed with two tier price…
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Threats from BGas on Electric Bill
We are a company and have received an electricity bill from BG for £3K + for miss read meter readings going back 3.25 years. The meters have always been read quarterly by their own meter readers from different companies. They are demanding instant payback and are quoting their terms and conditions of business and The…
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First Utility
Hi, Just wondering if anyone is a customer for First Utility? Any experiences of them as an independent utility supplier. It appears that they install smart meters in order to reduce bills, by accurately billing based on actual usage. There web site doesnt appear to discuss tariffs so not sure whether they do work out…
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BRITISH GAS websaver 1 standing charge?
Is there a standing charge and if so what on the BG websaver 1 tariff paying by quarterly cash/cheque ? This is for electricity only. Thank you.
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January price changes?
Are all the gas / elecrtric suppliers likely to drop their prices in January?
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Economy 7 or Not?
Hey i've move into my first flat, which has an economy 7 meter installed, and i am being billed on an economy 7 tariff. My quarterly bill reads like this: Night: Use = 651Kwh Costs = first 651@4.87p = £31.70 Day: Use = 1019 Costs =1st 222@25.53p (£56.68) & 797@14.670 = (£116.92) Total day = £31.70 Total Night = £172.60…
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Click Energy - How often do you send a mtr reading ?
Hi How often are you supposed to submit a meter reading with click energy ? Thanks
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No standing charge in summer?
I've been thinking about standing charges recently. My gas and electricity usage is very low indeed. Partly because I live alone and partly because I was switching off unused lights etc. when it wasn't as fashionable as it is now. In fact, one guy who quoted me didn't really believe I used as little as I did. They probably…
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prepayment meter fault switched meter to credit meter now confused with high bill !
Sometime during November 2008 i recieved a letter stating that due to a meter fault my pre-payment meter would change to a credit meter unless i topped my card up and inserted it into my meter. Weighing up my options i decided that i would go for the credit meter option and did nothing as advised. This morning i recieved a…
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prepayment meter fault switched meter to credit meter now confused with high bill !!!
Sometime during November 2008 i recieved a letter stating that due to a meter fault my pre-payment meter would change to a credit meter unless i topped my card up and inserted it into my meter. Weighing up my options i decided that i would go for the credit meter option and did nothing as advised. This morning i recieved a…
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Reconnecting supply to repossession and changing existing prepay meter
Hi all I am in the process of buying a repossessed property. The gas, electricity and water are all turned off. I have no idea who the old suppliers were and so can't really get comparison quotations. How do I go abot choosing a supplier? Also, there looks to be a prepayment meter in the flat and I don't want to pay in…
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Standing charge or no standing charge?
...that is the question...? How do I work out whether it is more economical to pay a standing charge on my electricity supply or not? Thanks
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British Gas
Hi I am looking for some advice really. My cousin moved into a new rented house about 2 months ago. When she moved in she phoned british gas straight away to inform them she is the new tenant and give the meter reading. She took the gas card, put gas on and then it took £6 for debt and left her with £4 which in this…
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LPG gas savings - change in competition law
We are not on mains gas and have an LPG tank which is filled up by a tanker delivery on request. The tank itself is owned by the gas supplier. We recently rang our supplier to ask why the price of our LP gas supply had not gone down in line with general energy price decreases. Some interesting things transpired: 1) They…
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Total Gas & Power scam
Just spoken to consumer direct for advice on gas tariff. Apparently if energy companies supply to businesses, however small the business is, then they can set the tariff to what ever they want, send you a letter, and if you don't respond within a short time then you can be tied into that tariff for a year and be prevented…