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nPower's new tariff
I've just found this today, I don't know if anyone else has seen it yet. nPower have a new tariff for those on a low income. I think it's for existing customers. It's called the 'Spreading Warmth' tariff and gives an annual discount of £125 per fuel. The conditions are that your annual income is less than £13,500 AND…
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About to switch - will I get my credit balance returned?
Hi all, I currently get dualfuel from Southern Electric for my one bedroom flat. Just realised that I have been paying £76 a month direct debit for electricity - quite a bit more than I thought. I rang Southern Electric and the (very helpful) guy on the phone did some "manual calculation" to discover that my direct debit…
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Scottish Gas Bill
Hi, ive just received my scottish gas bill, and they have increased my monthly payment up to £128 from 28/11. I want to change but, really dont know how to go about it. I live in a house that is 3 years old, when I moved here everyone kept saying that we would notice a big difference in our heating because it was a new…
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Eon
Sorry, but I need to have a rant.:mad: On Monday I checked my online billing to find Eon were proposing to increase my Direct debit by £90. That can't be right says I so I phoned them up!!! I explained that I was already overpaying by £20 - £30 to clear an old balance on the account that had been caused by their not…
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extra gas charge maybe???
hope you can understand this,i will try my best to write this down ok. ok im with southern electic(ie gas only)but using usuins ebico rates(3.77). i have only gas central heating,every night approx @10 o clock i turn my gas system off-for the last 2 night i have been using 33 pence overnight without any gas on,can any one…
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beware of energyhelpline.com
I just tried to switch fuel with energyhelpline.com This was not possible because it refused to proceed unless I gave my date of birth and my mother's maiden name. I switched with Which instead - they did not ask for either piece of information. At a time when identity theft is rife a site which demands information which…
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British Gas Direct Debit
British Gas Wanted To Up My Dd From £65 Month To £112 Cancelled Dd,people I Know Have Done The Same Wat Is Bg Up To.
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Gas V Electric heating, some math work
Firstly im new here, so please do forgive me if im repeating something thats been posted elsewhere! :) I currently live alone in a 3 bedroom house (more like 2+box room), the intention was to rent a room out but the place is too messy just now. Im using British Gas for my Gas/Elec and ive wondered for quite some time…
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Card meter caper!
I am with powergen electric company with card now stick meter.this was already installled in our flat before we moved in 7 years ago. i rang them up to change to direct debit but they said it would cost me £50 to change from meter to direct debit to install new meter any suggestions to stop this charge as it was not our…
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Expensive Prepayment Gas Meter?
I recently has a gas meter installed on Tuesday 21st Oct and am with EDF. It had £12 credited to it when it was installed, which covered me for the first week, but since Tuesday 28th Oct I have topped it up by £33 and, as I type, it only has 50p left. £13 of that has been taken for debt, but I'm not to worried about that,…
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Gas prices in the UK higher than in Europe.
And this despite the fact that we produce most of our own gas whilst many Eurpean customers have no gas of their own. So our gas is being sold of cheaply to the Europeans whilst our gas companies overcharge us. What a state of affairs. When are the authorites going to do something to stop our gas companies ripping us off?…
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Ebico price on 2nd Oct but informed today!
Just got home and found a letter from Ebico politely letting me know that since October 2nd I have been paying more for my gas and electricity! :mad: Looking back it seems to have been mentioned on this forum, however this is the first time I have heard about it from Ebico!! Surely these companies are not allowed to wait…
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back dated bill for 7 years on wrong tariff
Hi had a shock today british gas wanted £2440 for back dated bill (electric)they said meter reading was wrong..have being paying by dd for a while but changed to quaterley had some refunds..but they say they want it back..is this the fault of the meter reading company or the electric company who installed the meter..in2002…
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Dual Fuel Problem
Hi When we moved into our house ten years ago, it already had an electic prepayment meter. All these years later, after using it because we couldn't be bothered to change it, we want to switch to another supplier who will supply both Electic and Gas. Problem is, none of the suppliers let you register if you have a…
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Heatwise system for storage heaters
None of the comparison sites allows for people with Heatwise meters for storage heaters which have day, afternoon, evening and night units. Non of the call centre operators have any idea what you are talking about and can only understand the straight forward meters. Surely there must be more than one person with storage…
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Click energy bills
We have recently changed from British Gas normal rate to the Click energy 5. Got our first bill on line and we are in credit with the gas but in debit by about a fiver for the electric. Do we have to pay this immediately or do they just carry it forward to next times bill. :confused: Any info greatly appreciated.
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Problems getting price comparisons
Anyone else having trouble with the comparison sites ? I find that of the preferred sites Moneysupermarket claims not to know any suppliers in my area and USwitch and SimpySwitch are using information about my current tariff which is so out of date that they show it being best for me by at least £200 p.a. (possible but not…
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Do Ofgem possess a Big Stick??
OK, silly title but what I am getting at is what is their very last resort punishment of an errant energy supplier? For instance, do they have ultimate power to actually revoke a licence? Or, are they like today's school headmasters? In my day (cue Monty python's Yorkshireman sketch :D ) being sent to the heads office…
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Confused i.e. British Gas Click Energy 5
I changed my gas and electricity provider around 6 weeks ago from npower to british gas click energy 5. Now when I go to look, Click energy 5 doesn't seem to exist or at least I can't find it. There is now a click energy 6 and this is now the cheapest for me. Does this mean that I should be looking to change again or will…
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Gas Prepayment meter stuck on same amount?!
Hi there This is really weird... I've been checking my gas meter over the last couple of days and it is not using up any money despite having had the heating on. The dials still seem to be moving etc. Seems good but I'm wondering whether it will suddenly go down by a large amount. Has anyone else experienced anything like…
