-
Dispute over Gas charges
Hi everyone, when i moved into my new home i knew there would be a small bill from the previous gas supplier till my one had transfered me over to them. the new home was empty form 2nd feb untill 2nd march all we did was decorate and we had heating on for only 1hr each morn to till we moved in to gaurd against possible…
-
any advice on my unbelievably high electricity bill
Hi, Does anybody have an opinion on my problem, as I am at my wits end and not sure what to do next. I am with e-on and I am convinced my electricity charges are wrong, but after speaking to e-on they basically do not want to know. They admitted that our useage was very high, but could not offer any explination for this,…
-
British Gas
I have a question...British Gas seem to have a weird payment structure. Last year I phoned up to pay my 260 pound gas bill, and they told me I had already paid. I thought my wife must have paid it. Then almost year later, this March, they sent me a very large bill with no explanation, demanding an overdue amount from the…
-
Help...Possible scam from Eon?
we've had a letter this morning saying they have credited our account with £18.30 I rang the number on the letter and i keep getting a beep tone every now and again. It won't let me end the call, even taking the batteries out of the phone won't cancel it. I tried to ring our home number from the mobile and its just ringing…
-
How quick to Fix? (British Gas)
I'm in the "no mans land" part of a switch from Npower to British Gas for both my gas and electricity. I have read Martins advice about getting a price fix or cap, but wondered if this option is available whilst in limbo? Has anyone else done this whilst in the transfer process? Ta!
-
Switching from British Gas to their dual tariff
We've never switched so get our gas from British Gas (elec from Powergen/EON) standard quarterly billed tariff. Just used the Energyhelpline site which shows a big 18% saving if switching to British Gas "Click Energy 5" tariff. A couple of questions: As we are already with British Gas for gas, will we still be able to get…
-
Meter Registration Service ???!!!
Has anyone else had a call from a company calling themselves the 'Meter Registration Service'? Had a call just now from someone claiming to be from the above telling me that I had just come out of a contract with my current supplier and was now paying their emergency rates which were 30 - 40% higher than what I needed to…
-
Atlantic Gas and Electric price rise
This may interest Atlantic customers. I recently received my electricity bill for the March to May period and discovered the price had risen by 15.5% from April 1st. As I wasn't aware of this, I hadn't increased my monthly direct debits and subsequently was £195 in debt to them. Being really unhappy about this (plus the…
-
Looking to Switch....How to Calculate.....
Hi guys I think I'm being stupid but I'm having problems working out our energy consumption / costs per month etc. Basically we are on Dual Fuel Click Energy 2 with British Gas. There has been a complete b*lls up over the past year with multiple online accounts and I'm 99% sure I signed up to Click Energy 4 previously but…
-
Anyone staying with Atlantc?
I have been with them about 5 years and pretty happy. Thought about changing a few times, once because I suddenly got a high electric bill which I couldn't account for but a lot of it was wavered in the end. They now owe me ££££s for my electric. gas has gone up though. Anyway, as they usually send me so much a year for…
-
New Connection for Gas
We have recently purchased a property that does not currently have mains gas to the property. Mains gas is available on the main road, and we are looking into getting this connected into the property. We have received an information pack from 'National Grid', and will be getting a quote off them. However, they say that we…
-
Atlantic Gas/Electric
Is Atlantic website down at the moment? I been trying past few days but no joy
-
Why has'nt Energy Gone Up?
If oil is going up so fast why has Gas not followed? Are the companies holding back. Why has the price rise not fead through? Many thanks
-
supplier number
trying to switch online to eon,and it will accept my gas number but not my electricity, have had a meter change and the new number has a letter in the middle have tried all sorts but it just wont let me, any one know what I need to do?
-
Gas & Electricity both in credit
We are looking at transferring our gas and electricity from British Gas to another supplier. Both are in credit to a joint amount of £190, is there anyway of getting this back before I transfer to some other supplier? Apologies if this is an easy question but am not the best with gas or electricity bills. Thanks Neil
-
First Bill from BG
I've just received my first bill online from BG for electric and it says 'Amount Now Due'. I pay by DD so do I have to pay this now or can I just carry on with the DDs and the amount will be paid off anyway over the next year? I'm confused as to why I've got a bill after only 7 weeks anyway. The bill is high as they…
-
How to switch please - lots of meters!
Hi all I recently posted my SOA & a lot of the advice I got was to head on over here to try & sort out my utility bills. I know that the costs are soaring for everyone so am mindful of that; but I have real difficulty doing a comparion using the websites. The reason is we have a big house which has 4 electricity meters…
-
Prepayment meter question
I have a prepayment meter with Scottish Power as it allows me to budget better, also they wanted £300 deposit to put a quarterly meter in. Recently they changed my meter to one that takes a plastic key rather than tokens and I found that instead of my normal £5 - £7 a week, I was using £20 +. I queried this and received a…
-
Which capped or fixed product to move to?
I'm currently on Eon Online Extra Saver 5 tariff (elec 18.239p for first 225kw per quarter and then 10.206p) and gas is 4.57p for first 670kw per quarter and then drops to 2.913p. These prices include VAT. I currently spend about £40 per month and wonder how much extra it will cost me to swop to a capped or fixed tariff…
-
can I ring the company up with my meter reading and also pay by direct debit
I will be moving into our first house where we will have to start paying our gas and electricity bills soon. I want to pay by direct debit but I also want to ring the company up with my meter reading. This is so that I pay for only what I use and not what they expect me to have used. For example - the bill arrives and I…
