Help...Possible scam from Eon?

bravobeastie

we've had a letter this morning saying they have credited our account with £18.30

I rang the number on the letter and i keep getting a beep tone every now and again. It won't let me end the call, even taking the batteries out of the phone won't cancel it. I tried to ring our home number from the mobile and its just ringing out

The phone comes up with 'searching' and when i press the answer button the phone is saying 'impossible'

Does anyone know what the hell is going on?

Ps i don't think this has come directly from Eon

dellxps

Did it have your account number on it and does it say why they have credited your account with this money?

stewie_griffin

What's the number that you called? Also does the letter look genuine to you i.e. is the Eon logo on it, is your account number on there etc

tripled

If your home number is ringing, unless you have two lines then the call has terminated (otherwise you would have got an engaged tone instead of it ringing out). I would say it is a problem with the handset - perhaps its low on battery or disconnected?

Try plugging a normal phone in instead of the cordless.

If you want someone to check the number, you need to post it.

If you are still worried you can try ringing BT (or your generic call provider) and seeing if they can check if the call has terminated or if there is a line fault.

Ducks_Bum

Google the number and see what it returns.

meggsy

Or check the number here ...

http://whocallsme.com

monoxideuk

I recieved a similar letter advised a failed discount not apply to the account before i left, and if you phone in they will issue the ammount to you in a cheque. that the only letter that im aware off

xelscious

yeh i had that same letter i replied by phone and the sent me my cheque for £14.92 and actually managed to pursuade me to come back ... i am currently on the scottish power price fix but it seems that eons price protection is one of the better tariffs on the market so i thought id give it a go ... time will tell haha

dexterlevi

Hi


I too recieved notification from E On that they were crediting me just over 13 quid. Phoned today and they explained that it was for a discount that they failed to apply to my final bill when I left.Cheque on way, seems genuine to me.

dexterlevi

Check has arrived and cleared with bank.Turned out to be OK

jd87

We had the same letter. About £18. I think it's pretty genuine.