-
Advice needed re refund
Hi all, I won two items on email, paid for them, waited patiently. Never arrived. I gave them a week after the due date as we all know that sometimes the post can be a bit slow. Still nothing. Contacted the seller and said "not arrived". They in turn have sent me a photo of their proof of purchase with the following "I can…
-
Collection only item, buyer wants to pay by Paypal and arrange courier
I have done quite a few collection only items - some gone smoothly and some with problems but they have been low value items so not a problem. This is the first time I have sold a high value item for £125. Had stated collection only in the title as well as in the listing itself. It is a large item which would be difficult…
-
Buyer cancelled order
Sold a BIN item this morning but the buyer wanted to cancel luckily before I went off to post it. Went through the eBay process of buyer "wanted to cancel" etc but on checking PayPal they have refunded buyer his payment less 41p fee reversal. Is this right? Also, in "my eBay" the said item is cancelled and everything seems…
-
ebay Buy-It-Now watchers
I've listed some of my clothes as Buy-It-Now on eBay. I'm getting a few "watchers" but no buyers so far. If I re-list then I get the same number of watchers pretty much immediately. I'm trying to figure out why my clothes aren't selling and who these watchers are and why they watch. Could they simply be other sellers? BTW,…
-
eBay/Amazon Biz
Hi all, like most families nowadays we struggle month to month, we have 2 young babies so the other half is struggling to manage to work due to not been able to afford child care.... Working from home would be ideal for my partner so she could also care for our kids. I was hoping we could get some info on eBay/Amazon…
-
Return request approved item not been sent back after 30days
Hi Not sure if I asked this before I can't find it on my previous postings. I agreed a return on 10/5/17. Nothing from the buyer, no comms, item not even been despatched. If I ask ebay to get involved what happens will they close it in my favour. Just want it closed as looks like the buyer not returning.
-
eBay Private Returns Request - HELP!
I have sold on eBay on and off for a year to get rid of items I no longer want in my house. I like the idea that they are being used by someone and also the extra cash comes in handy. For the first time, a buyer has requested a return on some shoes (I don't normally allow returns on my listings), but this is "allowed"…
-
strange loophole on ebay re foreign addresses
I have a strange one that has even Dublin CS confused and unable to help. Sold an item via auction and sent 2 invoices to a UK address (buyer has Far eastern name but shows as UK registered), address for invoice came up as a London one. Buyer didn't pay so I opened a NPB and i'm now 3 days in. I've just had a 'buyer…
-
Item Arrives 4 Weeks Later
Hi all, Purchased a Samsung S7 phone cover for £5. 15 days after purchase item still not received so I contacted the seller who told me to wait a few more days and then refunded me. Bought same item off another seller and came the day after. It miraculously appeared today with some contact lenses I had ordered which had…
-
Royal Mail click and drop
I took the plunge and ordered the zebra printer and have signed up for click and drop. I am waiting for my OBA to be linked so I can't use it yet but have just watched a tutorial on you tube and it said Amazon isn't linked. Is this correct ? I have linked my Amazon account and thought it would pull the orders across Can I…
-
Help with first time Ebay sale
Hello! I am going to publish an item for the first time, taking advantage of a two day “1p fee” offer. I have read all the recommendations in this site and one of them is to get “Online trackable proof of delivery” in case someone claims the item has not arrived when it has. The Royal Mail site gives two options under…
-
Seller says she doent have to refund me. What should I do?
Recently I bought an item that was for sale as "collection only" on Ebay. I sent my payment with Paypal. Since sending the payment I realised that the item was not going to suit my requirements and ask the seller to cancel the transaction and return my payment in much the same way buyers have done to me when I have sold…
-
how to get a professional looking ebay store
I am hoping my game on eBay and upgraded to the anchor shop. And was wondering how I can get a professional looking shop.
-
How do I get ebay notifications of offers?
how do I get emails notifying me of the promos?
-
How to do a partial refund
I sent a parcel this morning which was cheaper to send than anticipated. I would like to reimburse the seller the difference but am unsure how to go about it. There is an option in PayPal to "issue a refund". Does this give the option to do a partial refund? I don't want to make things more complicated by inadvertently…
-
eBay mobile users and messages
eBay mobile users and messages Are eBay mobile users not seeing messages, and if not, why not? Over the last year or so I have trouble getting replies from new eBay users where there is a problem with the address. In one case I sent several messages including REMINDER in capital letter saying there is no house number in…
-
Ebay scam?
Am i being scammed? I just sold a smartphone on eBay to a buyer with no feedback. This wasnt an issue until i received a message from the buyer: Clearly he's saying he bid on a "panasonic camera"? the auction was very clear and included pictures of the smartphone. First time this has happened to me, what are my options?…
-
Change name of person but not address
Hi, Just sold an item on eBay, and have been asked to send to a different name to the one on PayPal. Same address just different name, and trying to work out if it's safe to do that? just concerned that if there was an INR the buyer could claim I sent it to the wrong person, even though it's the same address? What would…
-
new potentially expensive glitch
I saw this mentioned on the community boards and other forums and had noticed a problem myself but had just assumed I was doing something wrong. Certain categories of items, are showing the £2.50 gallery fee even when the box is not ticked. One of mine went through showing no charge but when I checked my invoice the charge…
-
Help on item breaking - looking for advice
Recently sold a gold stoned ring - sold without sizing and clearly showing and stating some tarnish due to poor storage. I tried the ring in a few times including for the photos. Buyer contacted me about 8 hours after receipt saying that it has snapped across the back and including a photo. She wants me to consider a…
