-
Amazon starting to fleece subscribers to 'Prime'?
As title, I've been a subscriber to Amazon Prime to get the certainy of delivery by DPD, etc. next day, even on Sunday now DPD have started Sunday delivery. Over the last few weeks, more and more items are being shown as "FREE Two-Day Delivery" and it's business days at that. For example, ordering today, Saturday, would…
-
Payment still processing...
Sorry for the long post. Basically I'm looking for reasons why a payment wouldn't go through paypal straight away. If the seller has added a note to the listing that they are away, would that delay my payment going through? I've just bought an item on ebay - it was a muli-item listing and there was 1 available when I…
-
INR advice
for a friend she posted signed for delivery some photos to europe buyer opened a case INR - but when seller and i checked also tracking shows delivered other problem is case is opened on foreign site where she posted and no idea what to do next any advice i can pass on would be appreciated (she provided tracking to ebay…
-
Managed returns claim but buyer does not want to return it - what now?
Hmmm, what now? Sent violin to buyer - it had broken in the past and been fixed - all noted on the description, it was solid and was checked before leaving and packed tight. Buyer set up managed returns claim to say it had come apart. I filed a claim with the courier before time run out for me to do so. Asked buyer to send…
-
Amazon marketplace advice - buyer hadn't read description
Hi everyone, Please could I ask for some advice? This week I sold a brand new satnav on Amazon, it was sealed, and all information on the device was described by Amazon on the product page. The buyer has requested a refund as the device is not compatible with his system [despite this information being clearly visible on…
-
eBay mobile app not working
Another two buyers unable to buy as I don't ship to their location (UK), and just had a message from another buyer saying he is trying to pay for something, and his app won't let him What on earth has gone wrong with eBay. Been selling on there for 12 years and never had these problems before.
-
Item Not Received Scenario
Hi all. A buyer bought something off me and it has not been received and they are asking for a refund which is fine but I have checked their feedback and recently another item went missing too. I was hoping someone might be able to throw some suggestions around about the below scenario. So the scenario........Janelle is a…
-
Item not received - seller asking not to open a case
Hi A little advice please. I bought an item that has not arrived. I messaged seller, who initially offered just under half the cost as a refund and advising me to buy one from a local shop (!). I declined this (I haven't seen any local. Hence using eBay, plus I would in effect be paying twice, but only receiving once).…
-
Where to find Customer service phone number
Can someone please tell me where they find the Customer Service Phone numbers for Couriers etc as I have scoured the websites and - nothing? Last Saturday I sent a parcel through Parcel2Go (took to local drop off shop)using my Hermes. When tracked, it has not moved since 6.Oct where it just says Delay. What can I do? Do I…
-
Ebay console problem
I sold an Xbox 360 console on ebay. The buyer has come back 2 weeks later to say its banned from live. Last time I used it it was working fine, but I hadn't gone on live for ages, so what he says could be a possibility. But I told him to return it anyway and I'd refund him. However he says he purchased a second controller…
-
Not had this before..
So, I won something this evening on eBay for £20.. It's local, so asked (before buying) if I could collect and they said yes. They've just sent a message asking if I could pay paypal for the item, inclusing the £7 postage... they will then GIVE me the £7 back in cash when I collect the item tomorrow.. Am i missing…
-
Free listing by invite 11-14th Oct
Invite only but as usual,keep your eye on your personal offers http://pages.ebay.co.uk/promos/2118/
-
Quick PayPal Qu..
Hey all, Just need some wisdom quickly! Recently sold some items on eBay, nothing expensive, just some clothes. Came to around £50 for all the items. I'm a new seller on there, but buy all the time. PayPal have held onto the money, and says in pending balance. The items have been posted, received by the buyers, and…
-
Have the automatic 3 free listings stopped?
For the last few months I have been using the automatic 3 free listings quite a lot. It has been a bonus as 20 per month is not enough. I had a few listings which finished last night but did not automatically relist. They had only had the one free listing so there should have been 2 more free. I decided to to trial listing…
-
Ebay - don't know what to do ?
I sold a dress / tunic on eBay - photographed it clearly and described it. Outlined it was see through etc Anyway purchaser has just responded and said its lovely but where is the internal slip that usually goes with the dress? I had no idea a bit was missing - obviously I didn't photo or refer to a missing piece. I got…
-
Need advice about wrong information on a purchase
Hi I bought an "unlocked" iPhone 5s on eBay Friday. Looked at buyers and sellers feedback and all 100% looked genuine and description at the time of purchase was spot on. So I paid by PayPal on that day and he sent it special delivery which I recieved the following day.. All good so far. This was supposed to be an Xmas…
-
Error - please delete
Error - please delete
-
Selling on collection only...?
Hi all, How does the ebay process work if I stipulate collection only? I was looking to sell upon collection only but accept payment via paypal. However, if the buyer decides to pay by cash, I'm happy with that as well. However, I couldn't see an option for that so I've just had to click the paypal option. If succesful…
-
Any couriers that will collect & deliver a mattress?
Hi. I purchased a mattress online but it has to be sent back, at my expense. But I have no idea how I can send it back as I dont have any experience of couriers apart from ocassionally using Post Office to send small bits & bobs. Any suggestions? Dimensions are: L:190 w:150 H:25 Weight: 30 kg Thanks
-
Have you been switched 'off'?
Well, found this on the BS board, others might have seen it already: http://community.ebay.co.uk/t5/Business-Seller-Board/EBAY-ADMITTING-SWITCHING-SELLERS-OFF-AND-ON-DEPENDING-ON-DEFECT/td-p/3781699/page/2 Rather interestingly I have been pretty much defect free, it is running at around 0.54% and have been selling 80-100…
