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Private Seller Rights....Advice Needed
My sister recently sold a laptop on Facebook which had a couple of faults (i.e. battery missing but usable with power cable) and was otherwise in working order, and we have evidence to prove this. The gentleman who purchased the laptop was fine with the condition it was in but messaged my sister later on in the evening to…
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Bit of advice....
Hi all I sold an item to a lady on Ebay, I used Inpost to deliver it and I received an email from the lady advising that Yodel had left her a card saying they had left it in her blue bin outside her house. Unfortunately, the lady's neighbor put her bin out, and well, the bin men took it away..... I am not sure what I now…
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Ouch! Potentially new scam
Stung! Well, its a new one for me anyway. Received an email to say I have received a parcel for a person no longer living at this address, please send me money for postage as I do not want to pay return postage for it. I asked for the address details and told the person to mark it return to sender, pop it in the postbox…
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Your new Charles Clinkard shoes may have been stolen
Shop worker made thousands selling stolen shoes on ebay A shoe shop worker who stole £80,000 worth of stock from his employers, Charles Clinkard, and sold it on ebay has been spared jail. He made more than £19,000 from the online sales, selling several pairs a month over seven years.
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Help! eBay appalling customer service regarding refund
Hi all, this is a long one so please bare with me. Background story My girlfriend bought a coat from a seller 2 months ago now but once received, she found it was faulty. As this was a present for someone we had no alternative but to ask for a refund. The only problem was the seller had shipped from China. Having looked at…
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Do I need to open a case for a return?
I bought something the other day from a business seller and it doesn't work properly. I emailed them and said i wanted to return it, they said no problem, just return to the business address or open a case/request and we will refund in full on receipt. I am going to send it tracked and signed for with courier. My question…
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Pay after delivery question
Just realised that I've put a couple of transactions through without engaging my brain, and the money for pay after delivery comes out of my bank account when I'd far rather pay using the existing paypal balance. I can't see how to change it for the transactions that have already happened where the money hasn't gone out of…
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Sale agreed outside ebay, what's the safest way to receive money?
I have and item for sale RRP around £250. I was messaged by a buyer asking what price they could buy it now for and said that they could do cash upon pick up or other payment methods. I've responded sending them the best price I'm willing to accept. Providing this is agreed, I'm thinking of asking for payment via paypal…
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Courier for furniture
Hi I am soon to be venturing into selling furniture online via eBay to begin with and then via my own website. Does anyone know of a good courier to use for furniture? These items will range from chairs to bookcases to wardrobes, pretty much anything and everything! I have only ever sold small things online and am a bit…
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Buyer complained to Police
Hey all, I recently sold something online via Gumtree. This was 6 months ago. I sent the item out. However 6 months on, the buyer has said he has no longer received the item. I no longer have the tracking receipt for this, and the post office said they don't keep records. I was arrested by police for fraud by false…
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Managed returns and FVF
I have had a couple of returns under the new system - annoying that once I have refunded the buyer on receipt of item I have to manually ask the buyer to cancel the transaction - shouldn't that be automatic on refund!
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Cheaper and larger Small parcels with RM
Just come across this https://www.myroyalmail.com/news/2014/10/parcel-improvements SP is going to be larger up to 45x35x16cm - this is a permanent change. For a while (Monday 20 October to Sunday 18 January 2015) 2nd class is going to be £2.80, the current 1kg price) up to 2kg.
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ebay cancel transaction
Hi I had a bid on one of my items on ebay and the bidder contacted me to say he could no longer afford it and wanted to cancel the transaction. I didn't mind so I sent a cancel transaction request which , he said , he declined by accident. ebay has now closed the case and said I will not recieve a final value fee and…
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Bypassing ebay to cut fee's.
Currently have an item on a buy it now kn ebay. I've had a offer and they said they will pay straight through PayPal save the fee's. Is this dangerous for me? The items worth around £200.
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"I'm sorry you have a problem, I believe it's because you're an idiot"
How many times do you want to write that as a seller? I just received a complaint that a product didn't have something on it that is obviously the display card. I've sold about 50, there's no way you could see the display card as part of the product, unless you were stupid. I usually end up being polite and offering a…
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My eBay 'buyer protection' nightmare...
Another fool that sent an item to an 'alternative' address: http://www.telegraph.co.uk/finance/personalfinance/money-saving-tips/11127669/My-eBay-buyer-protection-nightmare.html
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Paypal - what will the fees be for a payment from Denmark made in Euros?
Hi all I am looking to sell some music to someone in Denmark... They want to pay using Paypal and want to send the money in Euros... I have had a look on the Paypal site and found it most confusing. So i called Paypal; but tbh, I don't think the rep knew what they were talking about. So it's to MSE I turn! Could someone…
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paypal question
hi, i have been using paypal for years and have a verified account, which my payments always went through straight away, but, in the last couple of weeks my payments have changed to echeques, which i have to wait until it is cleared to recieve my goods, can anyone advise me how to change it so i don't have to have…
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Item sold, sent and not collected?
Hi all, I sold an item nearly two weeks ago and was paid straight away and sent the item by Royal Mail 1st Class signed for. Ebay would only let me charge a maximum of £4.50 for this and I had to pay an extra £2 to stick to this so I was already out of pocket slightly... Now, I've been checking over the last few days with…
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9 parcels gone missing with City Link
I have 9 parcels that have been picked by City Link on 1/10/2014 (9 parcels in total). However, only 6 were shown to be picked up on the City Link's website. The website shows that they are with Preston Depot on the same day of pick up but no update since then. Even for those 6 parcels, none of them has been delivered. It…
