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Help - need some advice - EBay items in basket and new invoice
Hi all - I've never purchased EBay items by using the basket system so unsure of the procedure. Someone wishes to purchase a few items and I'm going to send a new invoice (well that's what I normally do for multiple purchases to combine P&P). What I don't know is, can the person 'proceed to checkout' without having to…
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Extended Christmas returns - U turn
Hold onto your hats- a miracle has occurred, eBay have done a U turn over the extended Christmas returns http://www2.ebay.com/aw/uk/201410281133122.html
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Question about rm special delivery.
Hi. While reading the small print on the terms for rm special delivery. I noticed the consiquential loss option, which you pay extra for. Now when I post they ask the value and I always give the value as the price the item sold for. So my question is should the worst happen, would I be covered for what the item sold for…
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claiming from P2G is a laugh!
Made a claim with Myhermes not long ago, very easy and heard from them within a day. Just had to fill in my first P2G claim form for a parcel lost by Myhermes, what an absolute farce. They are asking me to confirm and prove everything even though they have all the details when I booked the parcel and the full tracking…
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sending to Australia
Hi Didn't know where to post this, if someone can point me in right direction of where's best to post this that would be appreciated. Anyway, I'm looking to get as cheap quote as possible to send 20 football shirts to Australia. So far I have looked at royal mail and the cheapest tracked service I could find costs £95.…
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Ebid anyone ?
Anyone used Ebid? I've just joined to test the water as an alternative to Ebay. I also plan to open my own website - I sell plus sized clothing. Any other sites anyone can recommend for second hand plus sized clothing ?
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Defects for INR
Just looked at my dashboard and yes, the 2 INR cases I insisted the buyers open cases for have counted as defects. Seems very wrong. I can take a few defects, currently my dashboard is saying 0.46% of my transactions had defects, that's 3 out of 646. 2 were INR and 1 was an item OOS. But I can't go above 2% else I lose my…
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seller protection email
I have had an email from ebay this morning telling me about all these defects and stuff they have protected me from- but it doesn't make any real sense. Apparently my stars have been upgraded, 4 defects have been removed (I never even had 4) and I've been protected from 236 premature requests for a refund or replacement in…
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Buyer protection flaw
I recently had to open a case/request for a refund for an item not received. The seller "refunded" with an eCheque, which has now bounced. So the PayPal refund status is "removed" and I had an email from PayPal stating that the refund had failed and I should contact the seller. The ebay case remains open, but there is no…
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Buyer wants item posted to different address
I need a little bit of advise please. I sold an electronics item (broken, listed as such) on eBay last week. When I went to post it today the buyers house number was missing from the delivery address both on eBay and Paypal (address showing as verified on Paypal). I contacted the buyer asking for their house number and…
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Security tag on item bought.
Bought an item of clothing , new with tags, on Ebay and it has arrived with a security tag attached. No problem I thought - i'll force it off but on closer inspection it is the type with 2 small vials of paint incorporated, presumably to spoil the garment if it is forced off. Any ideas how to remove it? I don't really want…
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Buying from a foreign seller - shipping to UK
I ordered a buy-it-now item from a German trader. The transaction stalled because the supplier didn't have a price for the item shipped to the UK. As suggested, I contacted the seller and asked for a quote. Eventually, I got a price for the shipping costs - but cannot see, or get the seller to explain, how I can proceed…
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Would ebay consider this misleading?
Just curiosity really. I'm after some software for 3 computers and there is a listing which says 3 licences in the title. However the main body states that the seller has no idea how many of the licences they have used and it may be that all 3 have gone and the software is useless. Actual wording "NOT SURE IF ANY USE ARE…
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Miscalculated weight for charging postage
I asked for £5.00 postage for the Wellingtons I am selling on Ebay by using the small parcel by Royal Mail. Now I think that the Wellingtons may weigh a bit more than 2kg. It has already a bidder, so I can't change the postage on Ebay. If the parcel is over the 2kg limit, I end up paying £13.75. Can I ask the final bidder…
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How quick should you pay
Hi, is there any rule as to how soon you need to pay for auction wins? Generally I pay within 24 hours, or immediately if I am by the computer when the listing ends. My wife won an item which finished yesterday (Saturday) lunchtime, but as we were away for the weekend we did not get round to paying until mid afternoon…
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Buyer wants phone shipped to different address
Sold my phone today on ebay, and after paying, the buyer contacts me with this message: The address they want it sending to is unconfirmed, and I politely said I can only post to confirmed paypal addresses. So am I correct in thinking it's either they confirm their new address or it's a refund? Thanks
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Adding photo to Listing.
Hi All, Having a bit of a senior moment & meltdown here :mad::mad::mad: Not listed anything for a good few months, have been trying all day but its not allowing me to add pictures, its referring to a URL ??????? & also says I must acccept paypal, which I do anyway . Anybody thoughts on this & steer me in the right…
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E bay Discount codes
Hi, Are theye any ebay discount codes at the moment. I missed out on the one they gave me by a day. Thankyou.
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Ebay not refunding for package that didn't arrive
Can anyone please give me any advice on what I should do? I placed an order with an ebay seller that never arrived at my address. I asked for tracking info the day after the estimated delivery date and to my astonishment found that my order had allegedly been delivered the day before. I chased up Royal Mail and after two…
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Amazon - Blocked Listing
Amazon have blocked one of our listings as per the below: We took this action because we have received customer complaints about these listings. Our policies state that all items offered for sale on Amazon.co.uk must be authentic. Any item that has been illegally replicated, reproduced, or manufactured is prohibited. For…
