-
Can you remove bad ' positive' feedback?
Just in the middle of getting my money back from a bad bad seller who did not describe the item honestly/ correctly. This is the first time in years I've had to leave someone negative feedback but dont have a choice with this seller. They can't really see how they are in the wrong making every excuse under the sun so i'm…
-
Ebay/paypal & prepaid debit/credit cards
I buy a lot on Ebay and occassionally sell. Paypal have one bank account of mine (card only) as a back up and another different bank account to make payments to/from. I want to change this but I have changed my surname (legally). Ebay & Paypal want me to send legalised documents for my bank accounts to USA just to change…
-
Help!.. fell for misleading item.. best course of action??
I was searching for a 'galaxy nexus' phone on ebay, and spotted a supposed bargain in the early hours, snapped up a phone. My brain haze focused on the big 'galaxy' word over the tiny 's'. Yes, come to open it.. !!!!, it's a 'nexus S' (different phone). It was listed as 'galaxy nexus s'.. note there is no 'galaxy' in the…
-
Ebay - Problem with Selller
Hi I'm after some advice please I bought an item from a seller with an estimated delivery date of 4-5 days which was paid for immediately on 12th July. I contacted the seller after 5 days to query delivery and mentioned it wasnt showing as dispatched. I received an email a day later saying it would be delivered the…
-
Broken Bed - Any returns rights?
Hi everyone, I bought a new bed about 9 months ago from a seller on ebay (the seller is a company and not a private listing and was sold as a new item). A bed frame and mattress combo for £199. Since I received it, I have had problems with one side of the bed. The screws have been unscrewing themselves from the wooden…
-
Some folks are just shameless (fakes - this time Facebook)
Came across this page on Facebook today https://www.facebook.com/trading.standerssales They say in their info, "All AreA Items Are Replica" (I assume they mean "our"). :eek:
-
Warranty?
If I buy an item off a business seller on eBay that doesn't specify a warranty, am I legally entitled to a 12 month warranty like if I were to buy something in a shop?
-
Changes from October - 'Report a Buyer'
[FONT=Arial, Helvetica, sans-serif]PROTECTING SELLERS BY MAKING IT EASIER TO REPORT A BUYER[/FONT] [FONT=Arial, Helvetica, sans-serif]From October, we're making it easier for you to report unreasonable buyer behaviour. Your support helps us to identify and take action against these buyers as well as protecting your seller…
-
Paypal refused my claim due of insufficient evidence of return postage. Help !!
Hi there. Ordered electrical item from abroad and regretted it as withinn 24hrs of arrival it stopped working. Raised issue with seller, who initially ignored me. Finally he sent me a replacement part for it which did not fix issue. Further correspondances with seller did not get anywhere so raised claim with Paypal. Spent…
-
Sorry but I'm not telepathic
Nice start to the day, got a negative for an item not received. No prior contact from buyer, just a negative. Have written an apologetic note and refunded in full. I've sent a feedback revision request, but don't hold out much hope. It's so annoying as my only other negative (again no prior contact) was about to drop off…
-
Ebay / Paypal problem
Hi, looking for some advice. Last week i sold something on ebay. The buyer paid on monday and i posted it by collect plus (as stated in my auction). I posted it the same day and according to the tracking information it was delivered on thursday. I have now received an email from paypal saying 'PayPal has placed a temporary…
-
Yodel claims package delivered, but I haven't received it
This has happened to me now. And what makes it worse is that it was a package bought by an overseas family member who had it sent to me. Yodel's tracking site says that the item was delivered at 4pm, though this information didn't appear on the site until after 8pm. And of course we don't have it. :mad::mad::mad: The Yodel…
-
parcel company say no compo
My father gave me a number of goods to sell on his behalf. He lives in france and it would be easier for me to see for him via ebay. I have recently sold his Semi-Precious Gemstone & Mother-Of-Pearl Map of the World in Gold coloured Frame, not to everyone's taste, but hey. i choose parcel please as the courier who always…
-
Help please on an item not received
Hello I was hoping someone could please help me, I've looked through Ebay customer support and can't find the answer. I bought an item that hasn't arrived. After not receiving replies from the seller I opened a case and since then she's been really friendly and has said she's happy to refund but she can't because the case…
-
item not delivered
hi all i bought two items from the same seller using my ebay voucher they were giving away one of the items was recieved the day after being dispatched this was on the 12'th. I am however still waiting for one of the items. i have contacted the seller and they said they will be willing to refund if it doesn't arrive, but…
-
Buyer requesting refund after they sold on the item
On the 12 June 2012 I sold an item on Ebay. I have had no contact from the purchaser until today 23 July 2012 stating that she had subsequently sold this item on and that her buyer was not happy about the condition of it. My purchaser wants me to refund her as she is now not happy and feels cheated and that I am at fault.…
-
Any tips to put ebay scammers off?
Hi all, I'm a new seller on ebay and I'm worried about being the target of scammers. I'm trying to sell my perfume collection, and I've read other posts warning that this can be risky because it's not covered by Royal Mail unless sent by special delivery (which is expensive), and products are opened so you cannot proove…
-
Seller wont collect item from Post Office
Hi All Further to my other recent post, I returned an item after raising a dispute and sent the item back via Parcelforce after eBay provided me with a pre-paid sticker. Looking at the tracking, the item is now sat at the Post Office after Parcelforce attempted delivery. It is now at the post office awaiting collection and…
-
PayPal, was direct from card now direct debit
Hi guys it been a while since I've posted. I've been with eBay and PayPal for past 6 years or so, always paid for items via my debit card, finished the auction and paid straight away through PayPal. The funds have come straight off my card.... Simples. Now recently after paying latest listing fee after selling something…
-
When you have to post a dead body ...
... you need one of these. http://www.ebay.co.uk/itm/20-x-HUGE-Extra-Large-Mailing-Sacks-50-x82-HEAVY-DUTY-/220565208053?pt=UK_Envelopes_Mailing_Bags&hash=item335ab5fbf5
