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Postage changed to Collection only? - UPDATED
Huh?? I bid on and won a dressing gown and it clearly stated £4.00 P & P. I just got the invoice and it has changed to collection only!! I wouldn't have bid on it, if it had been collection - I've asked for a total invoice to be sent including the original P & P charge to be re-instated, but since when have EBay allowed…
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Is Ebay allowed to give out your contact details including telephone number?
Evening My OH is currently selling a mobile on Ebay. Already have one bid. He received automated email notification from Ebay to advise that someone had withdrawn their bid and advising OH to check the bid history on his account for more details. On checking Ebay, he still has the one same bid from a member who has 100%…
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Do I need a Business seller account
Hi there. I know there are some expert ebay sellers here and I'm hoping for some advice. I've been a private ebay seller getting rid of odds and ends for several years but now have an idea for a business that I want to try.( I know I would need to register for tax within 3 months and that's fine.) I was wondering if I need…
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help! buyer despute on ebay
heres the back ground info i sold some genuine uggs on ebay recently. they were in excellent condition. the buyer sent me an email saying the boots werent as described they were dirty filthy AND DAMAGED and she wanted a full refund. THIS WASNT TRUE AT ALL after a bit of detective work i found the buyer had also purchased…
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Bidder wanting to retract bid
Hello. I'm selling an item on ebay which ends in a couple of days. Someone bid on it yesterday but I got home today to find an email from them saying they want to retract their bid (said they were buying as a gift for a child but someone else has bought it for the child already). I was just wondering how I do this? Surely…
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Signed statement requested. Help needed
Hi all, I purchased an item on eBay on 14th October. I know it's still early but 4 other items I brought after I have received. I contacted the seller to ask if she has posted it as not yet received. She responded by asking me to send a signed statement confirming I havent received it & she will refund & try to claim from…
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Potential US buyer wants US conversion is on my shipping cost
I sell worldwide but have never had this issue. A potential buyer is wanting US conversion on my shipping cost. What do I tell them? I thought when they log in, in their country, they automatically see their conversion on the auction page. So then when it comes to invoicing, paypal automatically works it all out on the day…
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Lost small package to Holland via Royal Mail Airmail
Hi all. Three weeks ago I sent a stick of faulty memory RAM for my PC back to the manufacturer, Corsair, who are located in Holland. I sent a 'small packet' via Royal Mail's Airmail service online (I have an online RM account), no international signed for etc, simply the price of postage only. After checking with Corsair,…
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Trs?
When will it show up if I'm eligible, I thought it would be today? It says I am now a bronze powerseller, and I meet all the other requirements but I have no badge yet. When I click the requirements for TRS it has a tick against them all, except the one that says bronze powerseller, but I've been awarded that today...Will…
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Paypal dispute taking a while?
My partner is doing his first paypal case for an item not received. He had emailed the seller previously and she sent him a tracking number which says the item is being returned to sender due to it not being able to be delivered and she has told him that she never put a return address on it and she was going to phone…
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post office small packet question?
havent really posted much for a long time this week ive been in with a couple of a4 jiffy bags with books inside, say 1" thick if it matters the postal worker offers 1st class and 2nd class ...should i also be offered small packet ? what are the rules /differance between a letter and small packet ? i belive it should be a…
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Issuing a refund through PayPal?
I received a payment from a guy in Greece for an eBay item, nothing was verified so I didn't feel safe, I refunded him and rather than the money coming from my available balance they decided to take it from my bank account, its £300, I don't have it in my bank account. Why did they do this, why did they not take it out of…
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Paypal charge back?
Hi there, Someone has opened a paypal dispute with me and I have no idea what it means. It says: The buyer filed a chargeback with the card issuer, stating that this transaction was unauthorised. Next, the card issuer will decide if the chargeback is valid. While the case is being investigated, we place a temporary hold on…
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Bought car on ebay - safe to pay using paypal?
Is this safe to do? Or should I turn up and pay cash to make sure its not a scam or something? What sort of protection do I get if I pay by paypal?
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Doing my first bootsale on Sunday..
... Any tips? I think I went to a bootsale (as a buyer) years ago as a kid, but I've never been a seller and wondered if there are any tips you could suggest? I plan to get some little sticky labels, and a float for change, but wondered if anyone had any other advice in general? Luckily - it's a late starting one - 8am.…
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Item not as described...
So I bought an item on eBay. Listed as brand new unused and complete with all the bits. Received the item and it's been used although in very good condition and some bits are missing from the box.:( Messaged the seller and told them these issues and they said sorry they thought it was new and that they were selling on…
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Just received a 10% off Ebay Voucher!
10% off your purchase of £50.00 or more up to £100.00 off I've just logged on and the voucher has appeared on My ebay at the top of the page - thought it would be category-specific like last time but it's a 'no strings' one. I've had these in the past but not for a long while. However, I don't think everyone will get them…
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Issuing a refund after a case has been opened...
A buyer opened a case in Ebay for a SNAD. She did not contact me first so it's my first case against me, I normally give no quibble refunds and resolve amicably. Anyway I have agreed to refund in full + postage both ways. The item arrived back to me this morning, how do I proceed? When I go to the case it says that i need…
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Taking the plunge-international posting?
Why does the though of offering to post internationally fill me wth trepidation? I have self-taught myself to use Ebay,had one or two real horrors and stress but lost no money,thanks to reading this board and chatting online to ebay live. Anyway,I today checked the blocked bidders log and realised several seemingly good…
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advice about paypal email please?
Just recieved this email from "paypal": PayPal Security Department noticed third party account access therefore automatically your account has limited access to sensitive PayPal account features. We know that this might be inconvenient for you but this temporary limitation is only for your protection. Confirm your identity…
