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Bidder wanting to retract bid

Hello. I'm selling an item on ebay which ends in a couple of days. Someone bid on it yesterday but I got home today to find an email from them saying they want to retract their bid (said they were buying as a gift for a child but someone else has bought it for the child already).
I was just wondering how I do this? Surely the bidder has to retract the bid themselves? Or am I missing something really obvious? Never had a request like this before.
Thanks for any help in advance!

Comments

  • soolin
    soolin Posts: 74,957 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    To save a problem later though, if they don't retract it you can. Better retract a bid while there si still time for other bidders to get in and buy the item.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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