advice about paypal email please?

apesxx

Just recieved this email from "paypal":
PayPal Security Department noticed third party account access therefore automatically your account has limited access to sensitive PayPal account features. We know that this might be inconvenient for you but this temporary limitation is only for your protection.
Confirm your identity by answering security questions.
Please make sure you login as soon as possible.
*************************************************************************************** http://www.paypal.co.uk ***************************************************************************************
To help protect your account, we need to confirm that you are the account holder.
To confirm your identity, we will ask you a series of questions.
Yours sincerely,
PayPal

the email it was sent from is: [EMAIL="requireinfrmcustm@ppteam.com"]requireinfrmcustm@ppteam.com[/EMAIL]


When i logged into my paypal account (i didnt use the link in the email, i typed it out in a new window) there isn't any sign of anything different to my account so is this a scam? it does look quite genuine and it came to my inbox rather than junk mail like all the other phising stuff i get.

any advice greatly appreciated x

mwddrwg

Certain scam. Don't click on any links from this email.

apesxx

thanks, i am usually very quick to spot fakes and they usually go straight to junk mail but this one worried me a bit

soolin

apesxx wrote: »

thanks, i am usually very quick to spot fakes and they usually go straight to junk mail but this one worried me a bit

Why did it worry you, there is a link to click so obviously not paypal.

apesxx

soolin wrote: »

Why did it worry you, there is a link to click so obviously not paypal.

Thanks, suppose it was because it went to my inbox and it does look quite genuine. luckily from reading the fab advice on here i know never to click on links in emails from paypal, bank etc.

soolin

apesxx wrote: »

Thanks, suppose it was because it went to my inbox and it does look quite genuine. luckily from reading the fab advice on here i know never to click on links in emails from paypal, bank etc.

If it went to your inbox then you clicked the link as otherwise you wouldn't know, you didn't log in at all though did you? If so change everything and do a deep clean on your PC.

apesxx

soolin wrote: »

If it went to your inbox then you clicked the link as otherwise you wouldn't know, you didn't log in at all though did you? If so change everything and do a deep clean on your PC.

Yeah i opened up the email to read what it said which is what is above, but i didnt click the link inside the email, i opened paypal in a different page and typed in the address. Ive reported i as a phising scam now and its deleted, i'll know in future if i get anymore like that. many thanks x

hermum

jason.grandiola2014 wrote: »

If things seem wrong never click! The best thing to do would be to contact you bank for more information on the issue.

The best thing to do is to go into Paypal, NOT via the link & see if you have a message there.

katrinamoris2014

Hermum has the best advice here, the best way to get your offical information would be to look over paypal itself.

billstickers

never reply to any email from paypal
Always log on direct