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Ryanair to Portugal
We have flights booked to Faro on 2nd August returning 2 weeks later with Ryanair. We cannot take these flights due to FCO advice and the need to self isolate on our return. We had an annual travel insurance when we booked the flights in January. We have renewed this insurance with the same company. What should we do?…
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Not received Furlough
Hello my name is Jan my company or client for my agency closed on 24/03/2020 as I was working there from 17/02/2020(officialy) but I worked all year before there however when come to lockdown Agency told me that im not going to receive furlough as im only on temporary contract/assaigment contract so I let it be, later…
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Furloughed while on notice - can I start a new job?
Appreciate this may not be the right place to ask, but ACAS are impossible to get hold of at the moment. I was furloughed by my employer back in March and have heard nothing from them since except to tell me I was at risk of redundancy. Since then I've been lucky enough to land myself a new role, which I accepted. My new…
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Currently Furloughed , starting new job - query on repayment
So sorry if this has already been answered somewhere, but I've had a search and not seen about it I'm currently furloughed but starting a new job with a new company. I will be handing in my notice, with my "final date" being the day before my new start date, so furlough will be recalculated up to that date. With regards…
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Business interruption loan
Can anyone tell me if there is a time limit for applying for a BIL for a SME. Think I might Need one to help through winter and don’t want to be timed out.
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Virgin Holiday to Disney Florida
Hi so how can you get through to Virgin Holidays to speak to someone if they cut you off when calling them as our holiday is not within 14 days and their website tells you to call them for help! We have filled in the standard form to amend holiday, but no response. Very unhappy with poor customer service. Any help or…
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EasyJet Refund ... after flight changed?
Hello, i had a flight cancelled by easyJet in May for an event which was rescheduled to September 2020. Then we decided to change the flight for free to the new rescheduled date. However today the event has been cancelled due to the ongoing coronavirus pandemic therefore we no longer need to go, are we able to apply for a…
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Gig Refund
I booked to go to a gig in June. In May received notification of cancellation and my refund would be processed in due course. Finally received the refund but its not what i paid. Payment made was £74.10 per ticket (2) £9.10 booking fee per ticket and £2.50 Transaction fee. Total £150.70 Refund was £130.00 which when you…
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Doctor's Note Cost (Face Mask)
My wife works for a big supermarket chain. She suffers with asthma and has been told that from Sunday she has to wear a face mask. She informed them about her asthma, and that she may struggle at times to wear it. Despite showing them her inhaler and the repeat prescription document, they have requested a Doctor's note.…
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Spending in France
Fingers crossed we’re off to France in August, I usually always take cash for holiday spending as I’m worried about using debit/credit cards abroad. But, I’m wondering if Brittany will be mostly card only sales like it is here at the moment? Will small shops and bars still take cash? And if its card only what’s the safest…
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COVID Employee Concerns
My daughter has just started work again at a Chldrens Nursery after being furloughed. There are no social distancing measures in place, no markers on the floor, only one hand sanitiser and no other notices. Are the nursery allowed to do this. She is part of our family bubble which has my mum who is 97 Thanks
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Shielding RyanAir will not let me move flight to next year
Hi, I'm shielding until at least 31st July. RyanAir will not let me move our 25/07/2020 flights and car hire to next July (2021). My accommodation in Greece has already canceled. We did not renew our Annual Holiday Insurance in May due to Covid Advice given then, (this was changed later but was to late to renew). Can…
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Martin Lewis joins campaigners calling on Treasury to help 3m excluded from coronavirus support
MoneySavingExpert.com founder Martin Lewis today joined campaigners and cross-party MPs to present petitions to the Treasury on behalf of three million excluded from Government financial support during the coronavirus pandemic... Read the full story: 'Martin Lewis joins campaigners calling on Treasury to help 3m excluded…
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Advice about Tui.
Just a quick question. We had a cruise booked with Marella Cruises on the 27 of June 2020 and was informed by E-mail at the end of April that the cruise had been cancelled. Our final balance was due on 2/4/20 but did not pay this because the Tui shop were we booked was closed due to lockdown. We have heard absolutely…
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London hotel refund
My partner and I booked a hotel for London via booking.com staying July 16th - 19th we have been trying to claim a refund since hotels reopened and had no joy, booking.com won’t take responsibility and the hotel (Hotel Rafayel London) claim there is no staff to look into this, not even a hotel manager to speak to! Not to…
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Travel Insurance Claim - Reject
Hi, I wonder if someone can help? I was supposed to go on my brothers stag do to Vegas in March. The best man booked this as a group booking with lastminute.com and like every holiday at the moment it got cancelled due to COVID-19. Lastminute.com are only offering vouchers and not full refund. The guys want to go back end…
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Payment in lieu of notice for job offer that was withdrawn
Hi all, I have been claiming JSA since mid April and I was due to start a new job on September 01st but the offer has now been withdrawn. The company I was to work for have offered me a weeks pay in lieu of notice even though I never started work for them. Will this affect my ongoing JSA claims as I suppose I am…
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Rail Operators, Delay Repay and Amended COVID Timetables
Dear All, I booked a Great Western Railway service via their website on 20th June for a service on 2nd July. Arrived day in question in plenty of time, to find service didn't exist, and according to staff "hasn't operated for ages". Had to wait until next service, and with connection elsewhere, arrived 45 minutes late to…
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Furloughed pending redundancy
I am currently furloughed pending redundancy in Aug. I know I am allowed to take other employment whilst furloughed, but if I did before The redundancy date would I lose my payout? Note* I would still be available to work for my existing employer with their 48hr notice policy so in no way would I be resigning.
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Maternity pay
My wife has been furloughed since April which worked out well for us in the end as our 2 children (6 & 9) needed looking after at home due to school closure. I work for NHS ambulance so been working throughout. Her employer has now said they want her back in August but we still have an issue with child care over the summer…
