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Virgin Holiday to Disney Florida

Magicprincess
Magicprincess Posts: 1 Newbie
edited 19 May at 3:50PM in Coronavirus Board
Hi so how can you get through to Virgin Holidays to speak to someone if they cut you off when calling them as our holiday is not within 14 days and their website tells you to call them for help! We have filled in the standard form to amend holiday, but no response. Very unhappy with poor customer service. Any help or advice is appricated. How can you still go on an expensive holiday, when it does not full fill what you booked? There are no parades or firework displays etc and the overall experience will not be what we booked.

Comments

  • markh1965
    markh1965 Posts: 78 Forumite
    Third Anniversary 10 Posts
    There’s numerous posts on this site about virgin,also a WhatsApp number to use.have they changed or updated your amended holiday on your virgin my booking app?
  • Mrsn
    Mrsn Posts: 1,430 Forumite
    1,000 Posts Third Anniversary Name Dropper
    When are you due to travel?? Most holidays to Florida have been cancelled until the 1st December. Do you fall in this bracket?
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