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School trip postponed but deposit not being refunded.
Hi all, sorry if this is in the wrong thread but didn’t know where to post it. So my daughter was due to go on a trip of a lifetime (for her anyway) with her school this year. Due to Covid-19 the trip has been postponed to next year when she will no longer be at the school. The deposit paid on the trip was non-refundable…
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Barclays - Foul Play (Bounce Back Loan)
This is a post which I am putting out there in the hope it may help others who have applied for a Bunce Back Loan with Barclays. My application was submitted and authorised in June via the Barclays Banking App. I was advised, the funds would be deposited in my business account within 24hrs. Today, I received a letter from…
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Love holidays
My friend and I booked a holiday to Fuerteventura with Love holidays departing 16th May. They cancelled at the end of April promising a full refund. Since then I find it impossible to contact them. They have emailed to ask if I want a voucher or refund 4/5 times, each time I say Refund. They say I'm now in a waiting list.…
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Love Holidays Refund
Hi, I have now been waiting well over 2 months from my departure date for a refund from love holidays. They are impossible to contact and have not responded to me with anything other than a generic email. Has anyone had any success in getting a refund? I'm thinking of going through charge back on my credit card, does…
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TAP Portugal cancelled flights then reinstated them
Rather confused. No emails received but when checking online via their manage booking page :-1: Originally TAP cancelled my flights Manchester to Miami via Lisburn, asked me to call them, I couldn't get through so Immediatly instigated a chargeback with credit card company. Subsequently a few weeks later this then changed…
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Employer forcing quarantine period after travel to unrestricted location
Holiday to France booked since end of 2019, booked and
accepted by employer in Jan 2020. My company has its own travel policy
enforcing quarantine after international travel (overriding government advice). My employer's advice since the lockdown began is that after international travel employees should quarantine for 14…
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on the beach
i been trying to contact on the beach about my holiday but you cant contact them by phone, emails sent over 3 weeks ago with no replies and reply from facebook messenger or on their facebook page. i fly in 2 weeks i wanted to contact them about change holiday dates, and then they havent sent the holiday checklist, bloody…
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Flight not being cancelled !
Good morning Im in desperate need of advice. I have a flight booked for 6 people this Sunday (19th July) with Ryanair from stansted to paphos, cyprus. As you will be aware we are not able to disembark and enter the country on our arrival into the country due to coronavirus restrictions currently in place. However Ryanair…
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Covid Probation & Shielding
Good evening, I am seeking advice as to how things lay with my employment? Since starting in my line of work I think they want someone back that left and was unhappy in their choice! I started working for a local government in January of this year and informed them that my child suffered a life threatening respiratory…
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Air France refund race discrimination
So Air France are, finally, saying they are giving refunds, even if they are dragging their feet over it and making you fill in a form that will be manually checked! I booked flights for my mother-in-law to visit us from Toyko (so had to book on airfrance.co.jp), so went to the .co.jp web site, followed the links and…
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Flexible Furlough and Annual Leave
Looking for some advice on how annual leave works with flexible furlough. Say an employee had been on full furlough and returned part time on flexible furlough, Working 3 days and furloughed 2 days a week. Would the employer be allowed to make the employee take annual holidays for all furloughed days week to week…
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Is travel agent allowed to make deductions from refund
Hi guys Just a quick one. I had a holiday booked during the lockdown period which had to be cancelled. I am cutting a long story very short, but I am just now in conversation with the online travel agent who is refunding me for the trip. But they are making deductions from the total amount paid for transaction fees and…
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Opodo Refunds
I had a flight booked through Opodo with Asiana Airlines in April. Opodo informed me I had to wait 90 days for the refund, this has not happened and after contacting them I was told to contact the airline directly. I did this to be told by Asiana they had refunded Opodo at the end of June....Opodo deny they have received…
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should you assign your rights to a refund?
I have been asked by On the beach to assign my rights to a refund from ryanair as they are going to pay the refund directly to me - has anyone else done this?
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TUI & FCO Advice Conflict?
What do others think of this? TUI have a Quarantine - Free Holidays Promise: (quote) "We promise we'll only take you on quarantine-free holidays. This means we won't travel to places where we know you will need to quarantine when you arrive or when you return home. We promise we'll get in touch as soon as we can if…
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Furlough leave
Wondering if anybody can provide me with some advice with my situation please... I have been furloughed since April, receiving 80% of my wage and it has been extended again until 31/07/2020. My query is regarding staff, as myself and 7 other staff members in the company I work for are on furlough and since our furlough…
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Amending a ferry booking
I wondered if anyone could help. I was due to go to Ireland via ferry on the 27th July till the 7th August. I was travelling from cairnryan to Belfast. My plan was to visit family in the south. At time of booking I looked into quarantine restrictions but couldn’t see anything and knew I didn’t need to quarantine on return.…
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Furlough Fraud??
Ok so i have a friend who is working in a restaurant, she returned to work when it reopened a week or so ago. She suspects that she is working her usual hours and her boss is claiming furlough for her and not paying her the furlough ontop. If she's on furlough is she allowed to come into work and do her normal hours? Is…
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TUI cancellation scam?
TUI cancelled our flight to Naples due to fly 20th May 20. They sent us an email to say here are details of your £951 credit.... use your Unique code to use credit or get refund. However, the email was incorrectly formatted and so all we could see was nonsense and definately not our "Unique code". We replied (in May) by…
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BA only offered travel voucher
Hi all, I’m after some advice please. So sadly I’m another one who seems to have fallen victim to BA and their absolute refusal to stand by their customers. In March, I booked return flights online for myself and my partner, departing 10th April and returning 13th April 2020. I paid on a credit card. On 18th March I…
