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Compensation following injuries sustained in a car crash
I don’t know where to post this so apologies if it’s in the wrong place. I want to ask some advice regarding compensation following a car accident. Someone pulled out in front of me nearly 3 years ago and I hit them head on at about 55mph. Long story short, car was written off, 3 ambulances, ended up in hospital with a…
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Taken Ebay to Small Claims Court
I submitted a claim online via the Money Claim Online service against eBay Back in May. It was accepted and lo and behold eBay didn't bother to respond so the claim was found in my favour. (Short of it I sold a laptop the buyer said it was faulty so I said send it back - I had to pay for the return postage, buyer never…
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Music Magpie have taken my item
I tried to sell an iPad mini 4 to Music Magpie. I sent off the item to them. They rejected the claim because they said I sent them a Baby tens machine (which I have never seen/owned). The picture they sent me shows different details on the background label than the one they sent me but they deny this. They have returned me…
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Driving licence renewal scam
I recently renewed my driving licence online via the gov.uk website and expected to pay £14 but at the time of hitting the pay button, was diverted and paid £94 to Application Online LTD. I’ve contacted gov.uk who offer a fraud line and duly completed this but has anyone else had this experience and retrieved the £80 pls?
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Refunding only 75% for a HGV CPC video which isn't due for another 3 weeks?
Hi, I have been out of work for 18 months due to Covid and I recently decided to retrain as a HGV driver (I actually used to do it 30 years ago, just not the bigger trucks) and part of the process today is completing a CPC (Driver Certificate of Professional Competence) which involves doing 40 hours of videos that are…
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Advice on returning a purchase from Cafago
Hi I recently bought a Creality CR Scan01 3d scanner from Cafago.com. It was bought on the 13th or 15th of Sept (depending on if purchase is when they took the money or when the order was processed). I paid via my Curve card using funds from my business account. Essentially the product is very poorly designed, the software…
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Faulty Washing Machine
I have scanned the forums and realise there are many posts about this issue but not exactly as my problem. Bought a new Indesit washing machine in December 2020 and in March had to call Currys to report a problem with flashing lights and machine stopping. Engineer cam and replaced a PCB. During the period March to date,…
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Dreamcloud mattress 'sale' shenanigans
For the last couple of months I've been looking at new mattresses, and Dreamcloud come highly recommended. But their website seems to play fast and loose with the 'genuine discount' rules. Every week the 'sale' discount of £300 off a mattress is magically extended for another few days. Is there anywhere that keeps an…
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Overcharged
Hi, i attended an event recently and was overcharged
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Self catering accomodation compensation?
Hi. I've been offered some compensation for some issues I experienced with the self catering accomodation I booked recently but given the situation, I was expecting more. I"m just looking for advice and opinions on what people consider to be an appropriate amount of compensation really. Am I being ungrateful if I don't…
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Faulty washing machine from Currys
Hi all, I've a washing machine from Currys, just over a yr old, started making a noise like a helicopter, so called for engineer. Came out looked at it empty, never made a noise. Left it a while then called again, another engineer didn't know what it was. Went away. Over the last 4 months I've had the support struts…
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Should Samsung honour a "free promotional gift" if it's advertised? (Even if it's a mistake)
Wasn't sure how to word the title of this post but basically I have purchased a Z Fold 3 via Samsung's Unidays portal. On the product listing it clearly advertises that you are entitled to a free starter pack and also a free set of Galaxy Buds Pro "when you purchase this device" I have purchased the device then went to…
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Storm water from the highway flooding my drive
Hello, immediately outside the gates to my drive is a storm water soakaway that is fed from the drains on the road outside my property. Since 2018, when we have any heavy rain the soakaway fills up and overflows down my drive. As the drive slopes up to meet the main road, there is a small drain just outside my front door…
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Stairlift refuns
My parents ordered 2 stairlifts for my father to use but unfortunately my dad passed away before they were fitted. We notified the company to say we would no longer require the stairlifts. My parents had already paid 50% of the total cost amounting to £1595. I have asked for a copy of the contract/terms and conditions to…
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Return
I recently bought an item as a "buy it now" off ebay, it wasn't suitable for my vehicle, I contacted the seller who gave me the address to return the item to, and did so unused and still in the packaging. After a few weeks I still hadn't received a refund, I contacted the seller who informed me they won't refund as I…
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Barclays have *lost* my money
Hi, just looking for some advice. I did a switch with Barclays as I was a victim of fraud. I was told the switch would be a simple one and I’d be given a new account number and sort code. 7 days after I agreed to this I was called and advised that there was a problem with the switch and that all the money had been taken…
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Fedex custom bill
Hi we ordered a car part from Sweden cost of part was 446 Euros with 98 Euros delivery charge we have received a txt from Fedex saying customs bill is £7,758 i have rung them and they say the cost has come from border control i have rung customs and they say either reject and order again but same could happen again or pay…
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Currys return
Morning I purchased a tumble dryer online on the 19th
September which was delivered by curry's on the 20th September, when it arrived it did not work, i called them immediately to report that it did not work. i was given another appointment for them to pick up the appliance on the 22nd September. Nobody arrived. I have…
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Cooling off period foul play? - Utilities Warehouse broadband
Dear all, I'd be grateful for educated and legal views on the validity/fairness/spirit of the cooling-off period supposedly offered by Utilities Warehouse for our 'broadband' service. We have just moved house and so needed to organise a broadband service. We chose Utilities Warehouse and ordered the service on the 8th Sep…
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Rights from 30 days to 6 months: repair or replace versus repair and replace, before a refund
We bought an integrated dishwasher that developed a noticeable fault after 5 months - leaking. We think that it may have been leaking slowly for a while but the leak was behind a kickboard so we didnt notice it. When we bought it I signed up for the manufacturers 5 year warranty. When I raised the fault with the retailer…
