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Watch not fit for purpose?
I have a Fitbit tracker which cost over £200 and has a 2 year guarantee. The orginal lasted 5 months the replacement lasted nearly 15 months and the third 2 months. Can I asked for a refund or do I have to accept a replacement. My concern is if the next replacement lasts 2 months it runs out of the guarantee. All 3 watches…
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Purchased bed
Dear All I purchased a childrens bed online through mrsflatpack.co.uk/lifestyle-childrens-high-sleeper--white-999-p.asp There is a image with all of the dimensions of the bed but I feel like I have been missled in to buying this bed as they have recommended this bed for ages 6-12 which is total BULL5h1t - unless it said…
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Clicked and collected to find entirely the wrong item
My wife ordered a couple of items online from Debenhams and picked them up from the nearest store via click and collect, one of which was a hot sauce and peri salt gift set for £10. On opening the parcels at home she found a £70 beard shaver instead of the peri peri. I assume someone somewhere is wondering how smearing…
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Bed not working, have to pay for it to be dismantled and post back
I bought an ottoman bed via eBay/PayPal. One of those with gas lift arms so the bed lifts up for storage. I had to pay someone to assemble it but dispute loads of adjustment, the ottoman did not lift. I had to send loads of emails to the company Beehive Furniture before the contacted me back. They continuously promised to…
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Amazon returns
In the live money programme tonight 26th Nov, Martin Lewis stated that you needed to be careful with sites such as Amazon if an item had to be returned abroad as this could be expensive. However buried deep in Amazon's documents is this statement:- [FONT="]"If you order from a Marketplace Seller who dispatches from a…
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Amazon returns
Deleted posted in error
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Wrong spare part sent for electric shower
Hi, Can someone advise me as to what my rights are in this situation? The electric shower that was already fitted when we bought or house has developed a fault. I think I've narrowed the problem down to the main circuit board, so I ordered a replacement from an online shower spares supplier. The original part is no longer…
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Car dealer didnt take credit card payment
A few weeks ago i purchased a car at a dealer, & we agreed that i can pay a small amount on my credit card for the section 75 act. However at the time of payment their card machine wasn't working, i waited around for hours for them to get it fixed but to no avail. I had paid the rest by bank transfer already so coundnt…
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Exchanging £1000 TV @ Currys
So I bought an LG B9 few days ago because it looked great in store - playing their own 4K content. However once I go home and test it with normal freeview channels (ITV HD, BBC HD etc) the brightness is just not enough. I have spent a full day configuring the picture settings to what experts recommend on forums and still…
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Ticketmaster re-sale tickets
Hi, I’ve purchased re-sale tickets via ticketmaster. The E ticket came today through email. However, it doesn’t have anything on it other than a confirmation number and a bar code. No, artist name. Venue. Time or date. Doesn’t look authentic at all. Anyone else had this issue :/ I’ve spoke to them but got to wait till…
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Which
Sorry I wasn't sure where to put this. Do you think the Which reviews and testing are true? Just been 'speaking' to someone on another forum who says they aren't and Which are paid by the makers etc to give good reviews. Just wondered what other people thought? I believe they are true.
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Could I refund the products(within 35 days) to BOOTS despite my advantage card's been withdrawn?
Resolved with BOOTS. Closed the issue.... Thanks all.
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Restriction of Consumer Rights, what can i do next ?
a company supplied & installed a cctv sytem in Nov 2017, within 2 yrs one camera stopped working at night, rang up installers/suppliers who initially said it only had 3months warranty then said 2 years later correct to 3rys as advertised by CCTV manufacturer. they demanded £190 to come and remove the faulty camera,replace…
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Bike seat wear and tear
Hi, I bought a bike for my son in early september for his mid october birthday from !!!!!Bikes. Since then, with fairly light usage, the seat coating has worn away in places. [STRIKE] As you can see from the picture, the dark blue coating is very thin.[/STRIKE] Edit: Can't post a picture being a 'new user'. I have been in…
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Money claim - advice
Hi - just after a bit of advice/guidance, hope this is in the right place! I'm self-employed and had a client (contract in place) that didn't pay the invoices and disputed them (a month after they were issued and continued contact in the interim). We were unable to come to an arrangement between ourselves and she regularly…
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Poor Quality of Work
Hi All, I hired a contractor to investigate some mould issues within my house, implement some remedial action and remove the existing mould. The work was carried out two weeks ago, this involved installing some vents in the windows, removing the mould and replacing two blinds that were corrupted with mould. Today the house…
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Free Chromebook with Pixel 4 Offer - Received Two Chromebooks!
Hello all, As part of my Pixel 4 purchase at the end of October, I claimed for a free Chromebook at the start of November. Two weeks later (last Wednesday) I recieved an email to confirm that my Chromebook has been dispatched with DX Delivery. Then minutes later received the same email again. The next day, I noticed that…
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Online Small Claims - warrant of control/bailiffs
Hi, I've recently filed an online small claim against a tradesmen who took my money, didn't perform the job, and has refused to refund me (has now cut off all contact). A CCJ has been issued and the court has sent a letter ordering him to refund me and pay the £60 associated fees. Unsurprisingly, this has not been paid.…
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VAT refund issues
Asking whether Consumer Rights can help with the following. I ordered online from John Lewis for delivery to the U.A.E. After my payment, I realised that JL had not deducted VAT. When I contacted Customer Services about it, the reply was that because it was an overseas order, JL does not have to pay VAT therefore cannot…
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New dishwasher floods Laminate floor due to faulty installation by retailer
Hi ! Just had a new dishwasher delivered in my absence and installed by the retailer. The drain hose was incorrectly fitted and the test load emptied out under the sink and onto the floor after the guys had left. A pool of water remained on the laminate for an hour before it was discovered by family member and mopped up.…
