We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Watch not fit for purpose?

Options
I have a Fitbit tracker which cost over £200 and has a 2 year guarantee.
The orginal lasted 5 months the replacement lasted nearly 15 months and the third 2 months.
Can I asked for a refund or do I have to accept a replacement.
My concern is if the next replacement lasts 2 months it runs out of the guarantee.
All 3 watches just stop working with no sign of life which appears to be a common fault with this model and Fitbit do replace immediately with no quibble.
Would it be reasonable to have some guarantee on the new replacement?

Comments

  • Replace with different model?
    I'd rather be an Optimist and be proved wrong than a Pessimist and be proved right.
  • davidmcn
    davidmcn Posts: 23,596 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Or start worrying about it if and when Fitbit start quibbling?
  • born_again
    born_again Posts: 20,320 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Swop to Garmin.

    I got fed up with Fitbits falling to bits. All they do is replace not care about sorting out the issue. Makes you wonder just how much they cost to make, As we went through 10 in 2 years (2 of us) all with the strap breaking apart. At over £100 throw, that is a large waste.

    Might be better as now owned by Google.
    Life in the slow lane
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.