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Ikea delivery policy.
Hi All, I am interested in buying a bed from Ikea. The bed is advertised at £260.00. However it is a delivery only item. The delivery charge is £39.99. When you look in the shop, at the bed, there is no mention of either it being delivery only, or the cost of delivery. This seems a bit off to me. Although the bed is…
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A1comms Affordablemobiles fulfilment of contract.
I am after a little help that may help myself and many more. I applied for a mobile phone contract through affordablemobiles.co.uk On Sunday 16th June. The phone arrived on Monday 17th and I was happy, later that day EE text me stating I had asked for the contract to be terminated (I had not) so I called EE and was told…
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Laptop software issue rights to refund
Hi, I purchased an acer laptop in september 2018. Within 6 months about March 2019 I think, it had this issue where it got stuck in a loop of trying to restart and solve some issue and there was no way out of it. Took It back to curry's who sent it off for repair for a week and it came back working although they had to…
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missing parcels
I have been buying clothes from the U.S retailer for just over a year now and never had any problems with my deliveries. However, the last 3 parcels have gone missing! I tracked them online and they were all marked as delivered to my address. When I contacted the retailer they provided me with exactly the same information…
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Small Claims Court Fees
I made a claim against someone that owed me some money. They have responded to my claim by paying the original amount owing but not the total on the claim form which includes interest and the claim fee. I thought that the defendant had to pay the total on the claim form. If they did not agree with it do they don't they…
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Supplier trying to recover defective kitchen worktop
This is regarding a quartz 5.2m long single run kitchen worktop & upstands for an IKEA Metod kitchen I purchased online in February. It cost £2500 approx and the price included templating and fitting. NB The worktop was NOT purchased from IKEA. I paid for it by Amex credit card. The worktop, upstands, and an undermount…
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Amazon have closed account after promising to ship goods.
Here. I have ordered some laptops on amazon co uk. Billing address and delivery address matches. I have received email saying order will be shipped soon. Then account is blocked and they are asking for a debit card bank statement. Metro Bank does not issue statements with a 4 last digits of card on it, for security…
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Ordered item, received different item, told to keep, now they want it back.
Hi everyone, thanks for your time reading my post. I ordered an item from an online shop, they sent a similar item so we contacted them immediately and explained their error. They then said they will "write it off" and send out our proper item straight away. They then sent an automated email asking for the wrong item to be…
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Getting out of magazine subscription - help!
Hi folks, long time lurker, first time poster :j A couple of years ago I signed up to a magazine subscription by Cond! Nast. I tried to cancel it last year because I was moving away from home for a year. I emailed them countless times and they never cancelled it - I hadn't realised they'd taken the payment and my mother…
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Trade Electronics Cheated me
I have bought Samsung Grade A TV from Trade Electronics. After paying them through bank transfer they stop replying to my emails, number of calls and then they messed up and blaming Arrow XL for having material where Arrow Xl said they do not have material. So much stress and I sent them cancel of my contract form as per…
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Refusing to Refund & Asking Me to Risk My Health
I have a very expensive air purifier purchased because I have some serious allergies that prevent me even opening the window a lot of the time due to smoke and chemicals. When I received the air purifier, out of the box it stank and when I switched it on it gave me a reaction. I contacted the supplier within 6 days of…
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Amazon Lost my package and now refusing to refund!
Help please! I ordered a high value item from Amazon costing £1800. Because of the value of the item it said on their site that it needed a signature upon delivery. I wasn’t in when it was delivered, and the right thing for the delivery man to have done was to take the item back to the depot and then try delivery it again.…
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Royal Mail or CEX delivered to wrong address
So, I’m currently still in the middle of this but all correspondence seems to be taking forever, so I’m looking for advice. (This is also my first MSE forum post, so any pointers would also be great, thank you!) I recently bought some items online from CEX which came to around £170. The correct address was selected and…
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sued my builder
Hi everyone. First post as a new user. Was on here several years ago but old account seems to have vanished, as did my old email address. Anyway, long story condensed as much as possible. Hired a builder last year via Bidvine. It all started ok and work progressed as did the incremental payments. After a while things…
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All inclusive nightmare!
Hi all, First post on the forum! I’m currently in a hotel which I booked through booking.com all inclusive abroad (not a package unfortunately), however its a nightmare! It was advertised as a 24 hour bar, which when I got there was only 8am to midnight (this might not sound like much, but it is to me with my sleep pattern…
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Online Retailer Took Money But denies Having It.
Morning, I'd appreciate a bit of advice on where to turn next please. My Daughter bought an item from an online retailer on Thursday, the item should have been with her Friday ( next day delivery ) in time for Fathers Day. She received an email reminding her that something had been left in her shopping basket and to…
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Local plumber caused damage whilst carrying out work
I recently found a local plumber with really good feedback on checkatrade. They were even trading standards approved. Got a quote for a job for which they carried out, however they caused damage to my property. The plumber admitted fault at first but after he left he is now claiming he did not cause it and refusing to take…
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Jet 2 holiday problem
Hello everyone We bought a package holiday with Jet 2 on 1/1/19. The cost of this holiday was £1214 This was to go away on 5/7/19 for one week. We bought this holiday online via Jet2 website. This holiday was paid for via debit card Jet 2 have emailed us on 14/6/19 just three weeks before we are due to go that the hotel…
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Builder dispute and his supplier!
Hi there, wonder if anyone could help... We are having renovations done in our house and it has had a few issues. Firstly the estimated time of completion was 5 weeks- we are now on week 15. The builders have rarely been on site and when they have, it's been less than half working says. We are coming to the end of the…
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How to pursue a recovery with limited information
I bought a course experience which was cancelled by the tutor and I am unable to secure recovery of the fee. All I know is their bank details, name , website and rough location. Is there anyway I can track down their details to enable me to issue a small claims summons?
