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Dfs sofa allergy reaction - red burning eyes
Hi, Just want to know if I'm the only one that is experiencing this wierd issue. Only change in our lives was this new sofa, its been 9 hours we had it and I feel only a slight burn, but baby not doing well with red eyes with yellow booger.. Very teary. Anyone out there experience this?
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Help cowboy DPC specialist trading in pseudonyms
Hello, I’m new here and desperately seeking advice. I want to take a cow boy damp proof specialist through the small claims court process. A surveyor has reported on his work and has agreed the work is way below substandard so much so has now lost me my tennant and left me now having to pay an additional 4,000 for a new…
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Import tax/VAT
Hi all, my apologies if this post is in the wrong location. i recently purchase some sport uniforms for my basketball team from the website uk.ussportsuniforms I pay for the items plus the delivery charges. a week later after receiving the goods, i got a invoice from the courier TNT. the courier pay on my behalf the import…
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Cancelled fitter. Not returning full amount as per contract
Good Evening. We contracted with a bathroom fitter but canceled within the 14 day cancellation period stated in their contract. They are now trying to keep hold of as much of our money as they can, so I am trying to see where I stand with this. I'll start my timeline below from when we got the quote through. They have 2…
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Amazon prime membership compulsory?
When completing a recent order on Amazon I was disgusted to see that Amazon Prime had been added............WITHOUT MY CONSENT...........and it then is up to me, to cancel within one month if I don't want to pay. Can this be right? Surely, signing up to Prime should be optional and should require an action by the purchaser…
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Wedding venue issues
Hi we recently married and spent a year discussing our wedding with the venue. I had no worries that they would follow our wishes. We had a lovely day but there were issues as follows 1. We had 60 day guests on 6 tables. By the time we had eaten our meal some tables were only just getting their food. 2. Bar ran out of some…
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Can a retailer renege after stating they're refunding the difference on a purchase?
Hello. I just spent an hour writing this thread and when I hit post it sent me to the login page and I lost it all. So forgive me but I'm going to write only the core information. Sorry, and I hope you can help. I have a neurological disease that leaves me vulnerable, currently can't look after self. Also prone to…
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Builder hasn't started work for over 3 months.
Deleted - Please ignore.
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Disaster with removal company & credit card company no help whatsoever
Total disaster, lost and damaged items and CC declining chargeback.
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Legal threat - unjust?
Hi there - long time lurker, first-time poster. I was just wondering whether anyone could be so kind as to offer me the reassurance I've done the right thing (or advice on where to go and what mistakes I've made or whether I've intepreted it wrong). To cut a long story short: - Moving house (day 1) - Needed cat flap…
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Dispute with Argos - not sure where we stand
My partner and I ordered a 3 door corner wardrobe from Argos for £135.99 plus delivery, didn’t think it was a bad deal considering their own brand products aren’t of the best quality so we paid online and had it delivered a couple of days later. 2 boxes arrived and upon assembly I started to realise there were parts…
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Refund
Hello all, I ordered some Windows and doors from a company, paying a deposit. I cancelled the order within the 14 day cooling off period a per the contract. I contacted the company who said they would refund me. I have been waiting 2 months, after numerous calls, emails still no joy. I contacted Citizens Advice who advised…
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Kite Eyewear - Opticians gone out of business?
Had an eye test at the KiteEyewear.com Opticians shop in Shoreditch, London. Ordered and paid for new glasses using a Visa debit card on Saturday 26th Jan. I heard nothing further. Now they are not answering the phone or responding to emails. It seems that the premises closed the following week. Apparently there is a sign…
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laptop DELL hinge problem
Hi all would anyone be able to cast their expert opinion over my situation. I bought a laptop from DELL came with 1 year warranty. "Collect and Return Support" which apparently just covers hardware defects. http://dell.to/2uE0MqP one of the hinges that open and close the laptop has been stuck, I've had the laptop 6 months…
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Order not received
Hi All I was hoping someone could point me In the right direction, I placed an order early in January and stupidly paid on my debit card instead of PayPal, the order has never arrived and the company has been sold on to someone else who I have to say been great in response to my queries, but say because they never actually…
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Amazon A-to-Z Guarantee Claim denied, not protecting me as a buyer.
Hi All, Going to try and summarise the situation I am currently in: Ordered several items from an Amazon UK marketplace seller. The items were dispatched by the seller using Royal Mail Signed For service. Royal Mail tracking showed the package as delivered, and had a signature (that was not mine, or anyone I know), and had…
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Goods Received for Free
Whilst this seems fairly straight forward , the vagaries of the relevant laws have left me unsure as to my legal standing. A large company which I previously had dealings with have sent me an item I didn't order. The Item was added to my account at £0.00. The Item arrived addressed to me with an invoice stating the actual…
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Amazon firestick issue
Hi All, On 16th Nov, I bought a firestick for 49.99 On the 19th Nov, they dropped it to 34.99 so I contacted customer services. Said to them I wasn't happy something new had come out and they've dropped it already. To save the hassle of sending back and getting another one cheaper I asked for a part refund. They said they…
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Failure to supply goods
In Jan 2018, I ordered a horsebox to be built and paid the 1st part of a 3 part payment. It was agreed that the horsebox was to be built on a 2008 Iveco Chassis, which the Retailer who would use the initial deposit to pay for it. I ordered the horsebox as my daughter had purchased a new horse which did not fit into my…
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Wrong parcel.
I recently made an order from ebay but I received the wrong item, fedex lost my parcel and will not help me. However it all checks out as my item as the parcel has my name and address on it and I am happy to keep the item I received. Am I allowed to keep it or is this unsolicited goods?
