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Ryanair not honouring price promise
Ryanair not honouring price promise 23rd Feb 18 at 6:40 PM #1 I posted a claim for the price promise difference with Ryanair as TUi flying from Bournemouth to Tenerife 24/7/18 to 7/8/18 was £ 80.05 cheaper. Ryanair "Price Promise states – find a cheaper fare and we’ll refund the difference + €5 to your My Ryanair account"-…
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Refund timeframe
Bought something online, changed mind before it was dispatched but was too late got returns label. Im not 100% sure on the refund timeframes, I took it to the delivery service they gave me label for but it sat in the store for about 9 days before being taken and took another 3 days to be returned. 2 more days have passed…
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Royal Mail sent my parcel where??
Hello all, I sent a piece of artwork I made to South Korea. I even took a photo of the address I wrote on the box clearly says SOUTH KOREA, and to prove it the Royal Mail receipt says 'destination Koria (S)' So today I check the tracking number and it says: 'Your item, posted on 15/02/18 with reference *** has been passed…
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Request refund but no repond
Can please someone help me I have ordered item from Amazon third party saler. On October 2017. I did not receive the item. And the saler claim it has been delivered and sign with the tracking number with unknown name. I complaint to royal mail. That I did not receive my order how can someone signed. Royal mail tried to…
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Refund from Currys
Hi I just bought something online from Curry's to be delivered tomorrow but now realised it won't work with my PS4. I tried calling but they are closed. I will try calling them tomorrow as soon as they open but if it is too late to cancel or even if it isn't too late...how can I make sure I get refunded? Will there be…
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help with refund for faulty laptop bought online
Hi forumites, I bought a Lenovo V110 laptop from laptopsdirect.co.uk; ordered on 8th January, delivered 12th January. On Wednesday 7th February (26 days after receiving the laptop) I noticed that it was not charging when connected to the power supply. I contacted them via their website e-message chat and explained I could…
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Dell Monitor Warranty
Any advice please. I bought a 27" Dell monitor via Amazon Marketplace on 22nd May 2015. This was a new dell monitor and they come with a 3 year warranty. On 4th January it failed. I entered the tag number on the Dell service web page but it wasn't found. I contacted Dell and some hours later they replied saying that the…
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TopCashback
I cannot see an active thread so apologies if there is one. I went via this site to purchase an item from Curry PC World (galaxy tablet) but the cashback claim was turned down because the retailer would not accept I went via TopCashback. However I would not have gone to this website if I hadn't seen the offer on the…
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Breaking A Warranty Band And Lose Consumer Rights
I purchased an Xbox One S in December 2016 from Sainsbury's. 14 months later and it has developed a fault. I expressed my Consumer Rights with Sainsbury's and after two weeks of battle and many different reasons why they don't have to deal with me, Sainsbury's have recognised my consumer rights and requested an engineers…
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Problem with a customer, need advice please
Hi all Thanks in advance for taking time to read this thread. I have been running a beauty salon salon for a few years and around 6 months ago I had a customer who's taking me to small claims court. She claims that the eyebrow tinting treatment that she had in my salon caused her to partially lose her eyebrow hair. She's…
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Currys PC World
Hi there, purchased a Dell laptop (360degrees) from Currys PC World in early January. Not a cheap purchase, I'd been saving for a whole year to buy this. Problem is, the hinge on one side has started to warp, and is beginning to come away from the main chassis of the machine. I have my receipt, but on the back it says that…
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Wrong spec from Indesit - Curry mis-sold oven
Long story short. We bought an oven from Curry, purchased online, based on the fact that Curry's website stated that the viewing window would be triple glazed. However after delivery and installation, we discovered that the window is instead double glazed and I rang up Knowhow. The CS person then rang Indesit and…
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Manufacturer blaming insurance repair for a fault
I bought a Suzuki last year, it's still under warranty, but had a collision which damaged the front of the car. It was repaired by my insurance (assumingly back to manufacturers standard) including the front wing/s. Six months later all the electric windows stopped functioning during the snowy weather and so booked it in…
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Faulty phone repair question
Hello, I dropped my phone (out of warranty) and the screen broke (not cracked). I then sent it off to a company to be repaired. They repaired it and sent it back. Within a few days, the screen started to flicker. I then sent it back to them (they offer a 12 month RTB warranty) at my own expense - as that is what they asked…
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false teeth breaking two in less than 6 months
Finally persuaded my mum to replace her old top set as they didn't fit. Her new top set arrived in September, broke in half January and I am just about to pick them up after another repair. She's savings enough to have had to pay for them herself and at the amount they cost, I would expect them to las a bit better! I do…
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Advice on insurance claim after accident..
Morning All, Hoping this is a relevant place to post this.. My wife was hot by a drunk driver a few days before Christmas. Police breathalysed him, took him away, car was a write off, insurance paid out for car, car replaced. That's the easy bit. Following the accident my wife had neck, back and shoulder pains which is…
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Viagogo
Hi all, I’m in need of some advice please. I’ve purchased 2 tickets for a concert through viagogo. That were advertised as mid section seated and cost me over £190 for both in September. The problem is that I downloaded the tickets to print off and they’re in the last row at the very edge. The worst possible seats in the…
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Car Damaged During MOT
I took my car in to Halfords for an MOT a few weeks ago. I picked the car up when it was done and once I had got home noticed that there was a dent in my bonnet which had caused the paintwork to crack. I logged a complaint straight away with the Customer Service team. They requested photos which I sent and also requested…
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Need help with small claims court
Hi there I recently paid for a physiotherapist for my back problem, but I'm really unhappy with the service as my back has gotten worse. I have tried to reach a solution with him but that didn't help, and I am left with no other option but to take him to small claims court. Now I know that he works in a small business and…
