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Tumble dryer problems
I have a beko dsc64w and ever since i have bought it i have had nothing but trouble with it. First big problem i noticed with it was when it was around a year and a half and it would trip the electricity. I scoured the internet for answers and discovered that my dryer was one of the dryers that had been recalled due to…
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Agreed to safe space, courier left somewhere else, package stolen
Hi, I agreed verbally to a courier leaving a package in a safe space (Shed or communal hallway). The courier left the package on my next door neighbours front step (property vacant), and it was subsequently stolen. Courier has an online service which sends photos of 'safe place'. Photo of card left saying 'Left in shed or…
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Hotpoint tumble dryer
I had one of the dryers which needed sorting. It was less than 3 years old. I registered the very first day for a repair and nothing. I had appointments made but nobody showed up. Anyhow, I eventually bought a new tumble dryer. In the meantime, an engineer turned up! He demanded to come in and fix the dryer, I explained I…
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Private Car Parking Notice
My daughter, as driver of a car, parked in her bay displaying her parking permit (albeit the bottom piece of tape had come loose so the thing hung down but still legible). She was issued with a PCN which she appealed and received auto confirmation that her appeal had been received. Then I received as keeper a PCN from the…
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Faulty Phone on Contract with Three.
I took out a contract with Three on the 4th of June, over the course of the month I have noticed that the phone has been getting rather hot towards the bottom of the screen, However I noticed that the LCD has gone green in the warm spot! (Can easibly be seen on any black/dark background) Normally I would go down the…
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Gumtree buyers daughter threatening legal action
Hi there hoping for a little advice if anyone out there can help! I advertised and sold a stable door on Gumtree which the buyers daughter now has got in contact some 6 days later to say the buyer is distressed and wants me to take back and get her money back. She has stated and sent pics to show that in the centre panels…
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Buying from BHS whilst in adminstration
Hi All, Hopefully a simple one for the MSE gurus on here I want to buy an item from BHS that costs about £150. The item is allegedly "in stock" at one of their stores but is quite a distance form me. The item is available online as well. if i buy via credit card and BHS fail to deliver, would i be covered for a refund by…
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Promised an investigation but never received
Hi guys, I am in dispute about an outstanding utility bill. They promised an investigation with in x days but failed to get back to me. I tried calling last week, tried escalating to managers. Was told everyone was busy (surprise surprise) and I would receive a call back but still nothing. What can I do from here? Parts of…
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1 year guarantee which they will not honour, what do i do
I have been in email communication with this company Who I bought a cover for my hot tub off, sent pictures, copy of purchase info, they would not do anything as they were waiting for their supplier to deal with it, after months of messing around, they had offered a year warranty and I notified them the product had failed…
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Subscription with gift but gift not received - where do I stand?
Hi all, I hope this is the right place to post, happy to delete if it isn't. But I was wondering if someone might be able to offer any insight or advice on my situation please. Pretty minor one, but annoying nonetheless. I took out a subscription with Buy Suscriptions and they were offering a 12 month subscription with a…
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Failure of Authorities
I am sorry but I could not find the right forum category and we should ask for help from the citizens advice bureau, but I would like to tell such an astonishing story I have never had in my life, with authorities who are supposed to help our safety life in London. I'm from the far east, the well developed country, I came…
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Disfigurement from using a beauty product, what are my rights?
Hi there, A while back I purchased a home tooth whitening pen (the 'Snow White by Cougar), it came with no instructions except a tiny insert on the box telling me to apply it on my teeth every so often for an hour. Since using it I have a permanent white bleached stripe across my top tip which is very visible and likely to…
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Faulty Goods Currys
I bought a fridge freezer from Currys on line in December 15 and it broke down 10 days ago. It took 10 days for an engineer to come out to look at the fridge f reset and he said that it needs a damper a PCB board and a water tank and it's going to take 3 weeks for the part to arrive. I spoke to daemon Ho got in touch with…
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Getting refunds from a dissolved company
For some years, I have been campaigning to get a local snake oil company prosecuted. Earlier this year this paid off to some degree, in that the company and its directors were finally brought to court and convicted - on fairly minor charges and with what must be considered an absurdly tokenistic fine (which I assume they…
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Essential Data Recovery: AN EXPENSIVE FAILURE
Essential data recovery: AN EXPENSIVE FAILURE Watch out for significant "Non-refundable costs" when searching for a Data recovery service to recover lost data from an external hard disk that had dropped on the floor. Unfortunately I have been a victim from one of the many cheap data recovery sales techniques in the UK.…
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Faulty Motorola Smartwatch bought in USA
I bought a Motorola smartwatch on holiday in New York in October, I gave it to him for Christmas. After 3 months of wear the poor quality plastic fitting where the strap joins the watch broke rendering the watch unwearable. We contacted the store we bought it from and I have been through the Better Business Bureau NY and…
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BBC Rogue Trader won't refund my money
I made the mistake of ordering a sewing machine online without checking the company's credentials beforehand. Got carried away with a bargain (more fool me). It turns out they've been on BBC Watchdog and Rogue Traders in the past and haven't changed their ways since. I immediately cancelled my order - same day and my…
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Returning faulty washing machine
Bought a reduced price machine at John Lewis (was damaged cosmetically). Delivered a week later, tonight. Installed put washing in hey presto water flooding from under machine. Connections checked and fine . Tried again same. Rang JL and transferred to technical department to return item. But they state they will not…
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Select Fashion credit note, please help
Hello all, I need some help regarding an expired credit note. This was issued to me on the 16th Dec and I had 6 months to use it. I have a condition called M.E and as well as mobility issues I have problems with processing information. So I set up a reminder in order to not loose out on the note itself. The reminder I set…
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Dreams won't return mattress bought online
I ordered a mattress online from Dreams which was delivered Tuesday. Their delivery men carried it upstairs, took off the wrapping and took the wrapping away. They left the corner protectors stapled on. My wife was at work at the time so when she got back, she felt it and instantly said it was way too firm. I moved it off…
