Faulty Phone on Contract with Three.

Zumodoki

I took out a contract with Three on the 4th of June, over the course of the month I have noticed that the phone has been getting rather hot towards the bottom of the screen, However I noticed that the LCD has gone green in the warm spot! (Can easibly be seen on any black/dark background)

Normally I would go down the warranty route but at only 20 days old, surely there is a problem here?

Where do I even start with trying to get a replacement from Three?

bris

Phoning them is a good start.

ARandomMiser

General rule of thumb - contact whoever you bought the phone from first (not a chat board).

Zumodoki

Normally I would go back to where /i bought it but that was in the middle of England whilst I live in the middle of Scotland, Don't fancy a 800 mile round trip for a phone!

DCFC79

Zumodoki wrote: »

Normally I would go back to where /i bought it but that was in the middle of England whilst I live in the middle of Scotland, Don't fancy a 800 mile round trip for a phone!

Then phone Three or go to the nearest Three store ?

HappyMJ

Zumodoki wrote: »

Normally I would go back to where /i bought it but that was in the middle of England whilst I live in the middle of Scotland, Don't fancy a 800 mile round trip for a phone!

There is a service called Royal Mail who will take your item from you and take it the 400 miles and give it to the person at the other end for a small charge.

neilmcl

Zumodoki wrote: »

Normally I would go back to where /i bought it but that was in the middle of England whilst I live in the middle of Scotland, Don't fancy a 800 mile round trip for a phone!

Instead of coming here why not go there - http://www.three.co.uk/