Private Car Parking Notice

midnight_special

My daughter, as driver of a car, parked in her bay displaying her parking permit (albeit the bottom piece of tape had come loose so the thing hung down but still legible). She was issued with a PCN which she appealed and received auto confirmation that her appeal had been received.
Then I received as keeper a PCN from the Company which I responded to including details of the driver; that the driver had appealed; and including a copy of the parking permit. I heard nothing back.
Then I received a letter from a debt recovery company. The Parking Company would not enter in any discussion so I wrote to the Debt recovery people explaining that this had been appealed and included all the correspondence.
Now, 30 months later I receive a notice of debt recovery from another company. I responded immediately stating that there was an appeal made and, fortunately, still had the file and so, emailed all the correspondence. I received emails back from them.
On saturday I received a letter from the debt recovery company stating that as I had failed to pay or contact them they were advising their client to escalate.
My view, as the appeal had been made they did not advise the driver whether it was successful or not.
Because they had the driver details, they were not entitled to contact DVLA for my details.
Because they have never responded to my correspondence they should not be able take this action.
I would be grateful for any thoughts on this.

marcarm

Post this on the parking subforum in the motoring forum for the best responses.

midnight_special

thanks - will do
New to all this

pogofish

Also read the Newbies Sticky and the "Please read before posting another thrad about debt collectors" threads in that forum - They outline the cuttent situation and the boad range of option to see them off at each stage.