-
blind supermarket
Hi I've just joined the forum and need some advice. I bought some sets of blinds from this company and I didn't realise when measuring the window frame you measured the inside. I measure the outside. Consequently the drop is too long on the louvre blinds I ordered. I've rang the company whom I bought them from and they…
-
Who would pay for travel/accomodation in this odd situation
Need legalish type opinions on this bizarre situation. My car was collected from work this morning for a service. But a truck has hit a gas main near the garage and the road to/from the garage is blocked by police, meaning I might not get my car back until tomorrow. I need to drive 55 miles home, which means I would either…
-
Anything happens plan pc world
OK ADVICE PLEASE. I have been paying a anything happens insurance plan for a laptop i bought from pc world in 2007, hardly any problems in all those years so hardly any fixes to it. last week we stupidly run over it long story but kids were messing about jumping in out car i put it down for a moment to run round get them…
-
Dry cleaners ruined my suit
Hi all, I had my suit cleaned and pressed yesterday as I had an interview today and I'd worn it the week before. I took it to my usual dry cleaners (Johnson's) who have cleaned this suit before on a number of occasions. However, this afternoon when I took it out of the protective cover I noticed the jacket had been ruined.…
-
oakFurnitureLand
Bought a bed and mattress from them in store. All arrived yesterday. Bed put together fine, mattress goes on bed fine, I lift the mattress to flip it over and at the middle edge where I was holding the mattress it split. Surely it should last longer than a few minutes on the bed. I've called them and they are requesting…
-
Issues with Expedia car hire
Dear MSE's, I have had an ongoing issue with Expedia regarding a car hire. This is going to be a long post as there has been a lot of correspondence. I simply do not know where to turn after their refusal to accept that they booked me the wrong car at Christmas. I would appreciate any advice after reading the…
-
Entitled to refund?
Hi All, First time posting so hoping for some helpful advice! Back in December 2014 I went to a local independent jewellers to have a bracelet designed and made to incorporate a diamond from my honeymoon. I paid £600 deposit via debit card. The bracelet was due to be collected this month but I have just received a phone…
-
Nook Replacement
Hi, I was wondering if anyone can help me. I had a faulty Nook and contacted their customer services last October, they said if I returned it to them then they would replace it for me. I have contacted them several times as they have mine but I still haven't replaced it. They told me after Christmas that they were…
-
Faulty iPhones Help
I hope that you can help me with some advice. I had an iPhone 5 given to me as a gift a year a go and it developed a faulty camera. So, after lengthy discussions and visits to Apple stores, they replaced it. The replacement iPhone 5 had a faulty battery, so after even more lengthy discussions, they replaced it again. The…
-
Debenhams Flowers
Hi all, Not sure if I have posted this thread in the right forum apologies if it is. I ordered some flowers for my mum birthday and just got them today they are wilted and look dead already, colour don't seem the same as the ones shown on the site are vibrant the ones I have barely have any colour. I complained to…
-
Seeking advice, being gouged on warranty? Laptop computer
Hello, MSE. My first time posting, but I've found useful advice here browsing in the past =) I own a medium-spec gaming laptop, purchased for me as a gift around two and a half years ago. It has performed well and been treated well, kept in good condition with no damage of any sort, and has been used minimally due to my…
-
Washing machine return
i bought a new washing machine which arrived 2 feb and we used it right away. the cycle finished and left a a pool of water in the door seal which , on opening the door, some of it (not much ) spills out down the front of the machine and onto the floor. it doesnt do this on every cycle but does leave the pool of water each…
-
Caravan warranty
We have a caravan which will shortly be coming to the end of the warranty period. Have just discovered a crack in the shower wall from the top to halfway down in a curved part of the wall. The warranty States that the shower is only covered for 2 years and I have known other caravan owners who have had the same issue get…
-
Please help : Amazon claims to receive an empty package
Hi I returned a faulty phone to Amazon via Collect + after 2 weeks I received a message from Amazon saying the package received was empty and I should resend the phone otherwise my money won't be refunded. I packed the package myself and the phone was there when I sent it, it's not possible. I have asked amazon multiple…
-
No refund from company whom cancels order
Hi Long term lurker and first time poster here, whom could do with some advice. Sorry for the long post too, but I don't want to leave any important details out... :eek: My wife bought some shoes for a wedding from Irregular Choice's website on Friday 16th January. She received the order confirmation on 16/1 and a dispatch…
-
money taken from card
I booked a table for Valentine's evening on the 6th Feb. The hotel said they would need my debit card number as security for my booking, but No money will be taken. I checked my bank statement today and they have taken£40 out of my account, which is the cost of both meals. I phoned them to cancel my booking as i now have…
-
John Lewis - Maclaren quest
Over the weekend the internet went mad with news that John Lewis were selling off Maclaren Quest buggies at £40 a pop. I jumped all over it, needing a buggy for my child. News then started circulating that JL weren't going to honour the orders. Today I received the following e-mail 'You recently placed an order online for…
-
A little help please with N Crowd
Hi, Not sure if I have a leg to stand on but wanted to share to prevent others falling for this deal. Found an offer for a spa for two on N Crowd and purchased, very big brand so thought it would be safe, voucher delivered and the link sent me to Activity superstore but the code would not work, as it was Saturday nobody…
-
John lewis washing machine broke & they are refusing to repair or replace
I bought a John Lewis washing machine five years ago. I noticed that it spent an exceptionally long time 'balancing' the load prior to spinning & sometimes it refused to proceed to spin at all. This commonly happened with a small load but less so with a full load, although even with a full load it took an excruciating…
-
Cheap tablet from amazon, its rubbish
bought a cheap 10" tablet from amazon (£85) as a present and 2 weeks on its been opened, and is poor to say the least. Watered down colours on the screen, speakers so weak you can hardly hear it even in a silent house, its, to be honest, awful. What are my rights please? I never complain about anything so not sure if i…
