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Currys shocker - please advice
Hi, I'm new to this forum. Just googled 'Currys complaints' and this was one of the things that popped up.... I went into a local Currys store today to buy a Microsoft office for Mac software. I was doing an errand for hubby so didn't really know the product well. Anyway, they sold me windows for Mac which was the wrong…
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Ebay Purchase - Bribery to Remove -ve Feedback
I purchased a plug on ebay.., turned up and it wasn't rubber, it was literally a 2ml thick plastic circle. I was given an immediate refund when I pointed out that this was a plastic disc, not a plug. I did leave negative feedback but said that I was sent a thin sliver of plastic rather than a plug and was given an…
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paypal credit nightmare with apple store advise needed
Hi, I'm a professional DJ and after the usual Friday night gig, my current MacBook pro was not fully operational and my iPhone too, so I decided to go home and purchase both brand new items on the apple store online. I decided to opt for the new PayPal, credit option for payment which lets you pay for your items in…
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New Sofa
HI Guys im looking for a bit of advice. Myself and my wife ordered a new corner sofa and chair from DFS this was delivered at the end of last week. Problem being we ordered a corner unit with 2 arms but were sent a corner unit with 1 arm and a chaise long part instead the chair is fine. I advised the delivery guys this was…
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samsung have damaged my new tablet!
Hi all Sorry if this is well covered somewhere getting to my whitts end and could not find any answers Anyway I got a tab pro 10.1 from currys for my Christmas treat but when I got it it was faulty. The left side could move making creaking noises as you held it. Currys had ran out of stock and I had bad dealing with them…
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Discrepancy with visa receipt
Just a quick one looking for some one to advice. Last week purchased items from well known national chain, paid with creit card after using pin as normal.Got my receipt showing sub total£6.98 and then total debit the same £ 6. 98. Got my monthly statement and the transaction is showing up as £16.98. I have phoned the store…
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DFS-an ongoing situation.
Good afternoon, We have purchased new furniture from DFS. A 3-seater electric recliner and a 2-seater manual version, in a style called "Logan". These items were delivered at 15:00 on 28th January 2015 and assembled by the deliverers. They were NOT used at all on the day of delivery because on returning home from work, my…
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Voucher with Graphics Card
Hi I purchased a specific graphics card that was sold as having a voucher from the manufacturer that entitled the purchaser to 3 free games. This offer was what persuaded me to buy from Scan and to also choose that particular model - 3 free games is not inconsiderable when they cost on average £35 each. When the card…
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Sun Holiday Problem
I booked a short break through the Sun Holiday promotion in January. It was booked online , neither before or during the booking was I aware that I would be charged for a compulsory Facilities pass. In the booking confirmation I had from the Sun it even states that this is optional , see below Lead Name : Mr XXXXX Booking…
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Car dealership problems and repairs.
Hi. In the middle of September 2014 I purchased a 2009 Audi A4 on finance. Immediately after I got the car home, it died and the engine management light came on. After many phone calls to the dealership, they agreed you fix the car, if I returned it back to them. Over the weeks that followed, I was lied to, fobbed off &…
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New watch strap broke off which broke watch
Hi there, My partner ordered a new watch strap from high street jewelers. When my partner went in to pick up the watch strap they attached the strap to the watch face. My partner put the watch on when she got home and within 5 minutes the new strap came off from the watch face resulting in the watching falling and cracking…
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Taking a courier to Small Claims Court.
I recently arranged delivery through Parcel2Go to send a package to the States. It's valued at £125 and insurance was purchased to that value. The parcel was collected from me by Hermes. When the courier arrived the postage label with the barcode and tracking info which had been supplied to me via Parcel2Go wasn't…
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Optical express
Hi, in November last year I was invited by Optical Express to attend for suitability for lens replacement surgery. I paid £500 deposit with a 28 working day refund if I was not suitable for treatment. They wanted me to go for a second opinion and referred me to an optical consultant, which cost me a further £220 which I…
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Optical express
Hi, In November last year was invited by Optical Express to attend an appointment to see if I was suitable for lens replacement. I paid a £500 deposit with a 28 working day refund if not suitable for treatment. They wanted me to go for a second opinion and referred me to a optical consultant for a further assessment. This…
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Returning goods - retailer saying it is customised...
Hi, First time poster so hope this is the right place! I purchased three hand painted candle holders, all the same, over the combination of email/phone with an online retailer - the item was advertised as not in stock on their website so I sent an email to the retailer asking when they would be. The retailer replied saying…
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Returns dispute
Hi all, I'm fairly new to all this so apologies if this is post is on the wrong place. My query is regarding a purchase of my sister. The background is she sat in all over Christmas to save up and buy herself some new oak bedroom furniture. She ordered it 18 weeks ago and paid 20% upfront (£1300 total cost), it was…
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Return of faulty goods without receipt - Asda
Hi, looking for some advice on whether I can insist on a cash refund rather than having to accept a gift card. I bought a pair of boots from Asda in November for £35. After a month and a half the colour had gone patchy and the glue holding the sole of one of them had perished and the sole was coming off. I've been back to…
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ecookshop won't accept return on faulty product :(
Hey So I'm having a problem with ecookshop. I bought one of their most expensive blenders just before Christmas as a present for my wife. It broke 30 days later (the blender made a weird sound and then plastic bits came out of the bottom - I have a dated photo if this). I wasn't sure if it was broken or something else, so…
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I've been silly.
Don't all laugh at once. I bought the super ketone cleanse and red berry offer on a free trial(just pay postage). I've been told by my doctor to stop taking it. I bought the offer on Sunday 25th January. I received the goods on Wednesday 28th January. When I cancelled today, I was told my credit card has been charged…
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Work done in house - log burner installation unhappy with work - what next?
Hi all, sorry to pick your brains again (hopeful for some assistance). I am in the process of having a log burner installed in my house. The first part of the work has not gone as well as i hoped. The fireplace has been covered around the interior with a fire proof board. The board has been cut and installed badly, leaving…
