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Uniform Dating - Recurring Payment
I signed up with Uniform dating.com because I am a medic and wanted to meet someone with similar interests (yes, people do sign up for that reason) . I signed up for a month on the condition that if I cancelled the contract within the months no further payments would be taken. This a WARNING to other people thinking of…
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John Lewis "Never Knowingly Undersold"
Hi, Firstly I hope this is in the right place apologies if its not. Can someone please advise me on JL Pricematch please. I have seen an item they have for £599,99 including delivery the competitor has the same item for £559.00 including delivery and installation. Competitor offers 5yrs parts and 1year labour. JL are…
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e2 Save / Carphone Warehouse
Hi everyone, My boyfrnd recieved a phonecall for a gentleman saying he ws from carphone warehouse last week. He said he was calling him to remid hm his contract was up in a month and was he renewing it. M boyfriend explained he didnt want a new phone so he was going to go instore and get a rolling monthly contract with no…
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Miss-sold contract by Three, refusing to refund
Hello, my friends went to 3 store and took a contract for a Broadband Lite (mobile internet for a tablet) offer was with 2x free tablets. As advised by the salesman in the shop they were to get to mini ipads and 12 months contract for sim internet. Salesman was showing mini ipads to them and how they can do things on the…
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Argos Faulty Iron 14 -15 months old - what are my rights?
Argos Faulty Iron 14 -15 months old - what are my rights? Hi all, Before I go marching into Argos, I could do with some advice please. My iron has stopped working after buying it back in September 2012. Can they say that it is out of warranty so not covered? Can I say that you can reasonably expect an iron to last a couple…
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customer asking for reimbursement for garage bill
Hi hoping for a bit of help here if possible. This may get long so please bear with me. A few months ago we sold a reconditioned cylinder head, the customer got intouch to say the head was faulty as the car was smoking. we told the customer to return the head and we would check it, on recieving the head we found no fault…
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Buying car insurance online - distance selling query
I have come up against a problem when buying car insurance online. It may be a small mistake on my part in that I have failed to notice an automatically populated data field, or some quirk of the website that has caused a vital piece of data to be different from what I entered when I took out car insurance online and…
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Two companies in same group Hugh difference in price
Bought bed from homebase,delivered by argos, van driver said same company but paid £60 more for same bed can they do this
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Table has developed defect
I bought a dining table & chairs from Debenhams almost 2 years ago. The table is used once a week & always with a tablecloth. The table is not in direct sunlight and has been well cared for. This week I noticed that a couple of hairline cracks have appeared in part of the laminate and as a result it is starting to rise…
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flooring
6 months ago I purchased flooring and on the shelf display it clearly stated that the flooring was suitable for bathrooms and kitchens and because looking at putting into a kitchen, conservatory and hallway I decided to purchase it. the floor was only laid 4 weeks ago due to having building work done but now I have…
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Easiest and cheapest ( preferably free) way to find out company details
I have a situation which I think is best suited for small claims court, but I have a lack of information We hired a hot tub for a week, full payment for the hire which include hot tub hire gazebo hire deposit was paid end of September 2013, we received the hot tub on 1st November. We did not receive the Gazebo as the…
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Broken Pair of Boots but bought in April - what can I do?
Looking for a bit of advice if I may. I bought a pair of winter boots back in April in the Debenhams sale - tried them on at home and they seemed fine. As they're winter boots I didn't wear them again until the end of October - they are knee high boots with a zip up the back. The first time I wore them out of the house,…
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New Diary Missing Pages... What Can I Do?
So recently (in the past 3 weeks) I purchased a 2014 diary from WH Smiths, it is a nice hardback diary & it wasn't super cheap (£10-15 ish). As I like to have things all set up to go, I sat down today and took the stickers off & started writing out birthdays/anniversaries etc, all was well and good until I reached July,…
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Gym membership cancellation
Anyone know if Trugym has gone bust - the Crouch End branch is closed with no explanation. If it has, then am I at liberty to cancel the DD without being at risk of breach of contract?
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Non-disparagement clause
I'm surprised this is legal, surely criticism is one of the mainstays of consumer protection? Do you know of any companies which use it in the EU/UK?
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Sale of Goods Act and Amazon.co.uk/Amazon EU S.a.r.L.
Short question: Are purchases from Amazon itself (i.e. from Amazon EU S.a.r.L. via the Amazon.co.uk website) covered by the Sale of Goods Act (or equivalent legislation, either national or EU)? Longer background:- In July I purchased a piece of computer equipment via Amazon.co.uk (the actual seller was Amazon EU S.a.r.L.).…
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Restaurant booking deposit
Hi, any advise please? I booked a restaurant table for a Xmas party, paying a £40 deposit. For various reasons I have to cancel, but the restaurant is saying they don't refund deposits. I wasn't told this at the time of booking, and I'm giving them 4 weeks notice, so it's not like they've bought food or anything. Any…
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Refund owed but seller ignoring messages
Hi, first time forum writer here! I'm looking for some advice about a recent transaction that my girlfriend made with a company that sells through Facebook. She was looking to buy a new non-folding, non-adjustable walking stick, (basically just a solid walking stick), from a company called Glam Sticks who sell on Facebook.…
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Solicitor owes me money overpaid
I wasn't sure where to put this, I set up a standing order for £150 per month to pay my solicitor. The bill was 5000. I have a letter to say it was capped. I forgot to cancel the standing order and spoke to them at the end of August and several times since but they have not come back to say anything other than they are…
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Retailer charged me for a service without telling me
I recently purchased a rather expensive mobile phone from a local branch of a national retailer. The phone I purchased used a micro sim, rather than a mini sim like my old phone, so I asked if it would be possible to cut the sim to fit the new phone. The colleague replied that it would be no problem, and went to cut the…
