flooring

gavloz1

6 months ago I purchased flooring and on the shelf display it clearly stated that the flooring was suitable for bathrooms and kitchens and because looking at putting into a kitchen, conservatory and hallway I decided to purchase it. the floor was only laid 4 weeks ago due to having building work done but now I have discovered that the conservatory leaked onto flooring and it was wiped up but has now blistered. on going into the shop to see why a bathroom and kitchen graded flooring product would have done this I have noticed that they have now taken off the suitable for kitchen and bathroom description. alarm bells have rung so I asked a manager who said they would refer it to head office. today I got a call saying yes the product I bought 6 months ago which hasn't changed other than them calling it another name but same bar code and batch code but is suitable for both bathrooms and kitchens and that the water must have got into the joins and therefore because not a manafactures fault so nothing they can do. I however pointed out that they have changed the description and if I came in today to buy the flooring with the description as it is stands today I would not have bought it. I have said I will take it further and am writing to head office, anyone no where I stand with this

spacey2012

You have had a leak on to the floor and you want to know why your flooring is bubbling up ?
Are you for real ?

bazster

Well they are standing by their claim that it is suitable for bathrooms and kitchens so I don't think there is any mileage to be had from them changing the description on the shelf edge!

It all comes down to whether it was correctly fitted and correctly used. If you did everything by the book in terms of fitting and looking after it then you may have a claim against them, otherwise....

For example, some laminates that are suitable for kitchens and bathrooms need to be glued for kitchen and bathroom use whereas they simply slot together for other rooms. Also, some flooring instructions will state that water needs to be wiped up quickly, you can't leave it standing for a week and expect the floor to survive!

bris

It has disclaimers i'e no standing water, a leak would be standing water.

No laminate flooring is truly suitable for bathrooms, kitchens you can get away with but with bathrooms the chances of spillage are just to high.

Hintza

If water gets under virtually any flooring you are going to have trouble. Perhaps you should be looking to your insurer.