-
Misled by advert
Hi all, Is there anyone out there with a bit of legal know-how who can help me with this problem? We have just purchased some fire doors, they were shown with glazing in them and the title of them was "Glazed Fire Door". They were very competitively priced and so I emailed them to confirm that they were glazed and not just…
-
Help with broken vase please.
My other half left her job about 6 weeks ago, a few weeks after she left she was bought a flower vase from a shop in town. Its a custom thing and although she has no receipt it has a sticker with the shops name on it.4 She used the vase once, took out the dead flowers, tipped out the water, filled it with moderately hot…
-
Unwanted free insect
Yuk. Just yuk. I am queasy anyway at the minute with horrible morning sickness and the only thing taking the edge off is my daily couple of bowls of Cheerios. My and the little one are (were) really into them. Until today, when I found my 'free gift'. An orrible insect, free with one of our two massive new boxes of…
-
PC world failed repair
Hello, im sure someone else must have had this problem with PC world. Basically we were having problems with our laptop which is around 4 years old. We took it to PC world, paid the £50 upfront for them to send it off to be diagnosed. We then had a call saying they had a part & could fix it for extra £40. Since then we…
-
Floors to Go!
Beware if you use this company for your home Myself and my husband went into Floors to Go on Chester Road Manchester to purchase new wooden flooring. We chose a floor but confirmed with them that it could be delivered and fitted by 19th June at the latest. They agreed that this could be done and we have a copy of this in…
-
How long would you expect a Miele fridge freezer to last.
Hi,we have a Miele fridge freezer model number KFN8862SD for the last 7 years from new and have had there service chaps out 4 times to fix the same fault now we've been told because of this fault it is now uneconomical to repair. Do you think 7 years is acceptable.????
-
Phone cannot receive calls
There is some problem between the house and exchange, I can ring out and use internet though get regular cut outs but only for a minute or two each time. I have tried contacting customer service but its a Indian call centre who fail to understand my problem and I am paying for the call! The bill is due but I dont think its…
-
Ripped off by strip club!
First post, thanks for looking and any advice that can be given. On a recent work night out and after a large quantity of drinking I found myself in a strip club with two colleagues, I had a dance or two from some girls (not something I would normally do) I think my second time in an establishment like that. I was very…
-
Direct Debit Indemnity Claim - PayPal - Goods not Received
Hi, I purchased tickets to see Rolling Stones this Saturday using PayPal. I paid £600 on 9th April 2013, and the payment was funded using a Direct Debit set up. I was under the impression that I would be covered by PayPal's Buyer Protection, however it does not apply to tickets and has a time limit of 45 days. I've tried…
-
Dodgy Landscaper?
Hello My neighbour has recently had a new fence installed at the back of their property - their old fence joined to mine and continued along the back of my property. However, the landscaper who was installed the fence has put fence panels in which cover the width of next doors garden exactly, so I'm now left with a 1 foot…
-
Exercise4less direct debit
Afternoon all, I was hoping for some advice, in it's simplest form we have been members at E4L for nearly 12 months, up until feb 2013 there were no problems with direct debit (d/d) payments, then we changed banks. Since then E4L (and their collection company) have failed to collect the d/d for 4 consecutive months, the…
-
John Lewis price change
Hi guys, I didn't have a clue which forum to write this in. Hopefully it is ok in this one!!? I need to buy a washing machine, found one on John Lewis's website last night, added to basket (needed to transfer some money from one account to another). I went back on today to find that the price has increased from just over…
-
Aldi/boots 'broken'
Hi, bought a pair of Workwear boots from Aldi today £14.99. Debit cardLooked nice/fitted. Tried on properly at home and when tightening the top lace, the 'hook' the final lace goes onto to tighten, pinged out. It was held in by flimsy rivets. Not fit for purpose ? Will Aldi give me a refund ? Paperwork inside says…
-
undercharged and then re-invoiced the extra ?
I have an account ( pay on statement at end of month) with a Building Supplier. I collect some timber - 16 days later I get an invoice for a further £90 because I was undercharged previously. Conversation with manager - he tells me they have done a stock take , found their stock short and tracked it to my invoice WHICH…
-
delivery company not picking up
I bought a toy online from well known company, it was delivered by courier but a small part was missing. Contacted the seller who said they would send a replacement and the courier would pick up the original item. Courier delivered replacement item to next-door neighbour, left a calling card with details of how to arrange…
-
Driving Licence Renewal Rip Off - Want Money Back!
So I typed into google on how to get a replacement license as I had lost mine. The first site that appears is drivinglicence.uk. Not scrutinising it enough clearly I go in, it all looks above board, filled in the required info and pay £50. I then receive a letter in the post from them and all their service provides is a…
-
Ferrysavers
In the process of making a booking I entered our intended date of travel 25th July and proceeded thro the booking process to completion. This states that there is no right to a refund. I entered my payment details and 'confirm' - then I noticed at the bottom of the page the travel date has somehow changed to a week…
-
Unsolicited letter addressed to me
I had some post with my name addressed on it. It's from a company that does services on gas boilers. My property does not have gas connected and my main concern is how did they get my name. Everytime I fill any form online or on paper, I always check that I don't want my details passed onto 3rd parties. Plus I have signed…
-
Seatwave nightmare
I listed tickets on Seatwave for Sunday at Wireless Festival a few months back. All listed correctly, face value of £85 each. All good. I got an email a month or so ago telling me that I'd sold the pair of tickets and I should upload - which I duly did. Just under 2 weeks ago I got an email from one of their Customer…
-
continuous payments
hi all. not sure if i'm posting in the right place but i'm having an issue with a continuous payment. back in december 2012 i set up a 6 month subscription with match.com, i thought i'd just paid in full for the 6 months and would be given the option to renew at the end of that period. they didn't get in touch and whilst i…
