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Direct Debit Indemnity Claim - PayPal - Goods not Received

Hi,

I purchased tickets to see Rolling Stones this Saturday using PayPal. I paid £600 on 9th April 2013, and the payment was funded using a Direct Debit set up.

I was under the impression that I would be covered by PayPal's Buyer Protection, however it does not apply to tickets and has a time limit of 45 days.

I've tried contacting the seller and requested his contact details from eBay. He has 100% Positive Feedback and a Feedback Score of 723, however is not contactable at all.

I spoke to HSBC on Tuesday who raised a Direct Debit Indemnity Claim on my behalf and informed me that I could use this in this situation, however they have come back to me today telling me that this is not the case and they cannot refund me.

What are my options?

Looking forward to your help, thank you

Comments

  • tinkerbell28
    tinkerbell28 Posts: 2,720 Forumite
    Court and the police. Are your two options.
  • dalesrider
    dalesrider Posts: 3,447 Forumite
    Duplicate thread.....

    There is one in the banking section with more answers.
    Never ASSUME anything its makes a
    >>> A55 of U & ME <<<
  • PZH
    PZH Posts: 1,599 Forumite
    Part of the Furniture Combo Breaker
    dalesrider wrote: »
    Duplicate thread.....

    There is one in the banking section with more answers.

    HERE if anyone wants to read it.
    “That old law about 'an eye for an eye' leaves everybody blind. The time is always right to do the right thing.”
This discussion has been closed.
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