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wasted item
hi all, just been to tesco and wine gums came up as 1p. going to the diy till the attendant noticed and refused the sale on the grounds that the item is wasted? i dont understand this term, there was no price on the item or a sticker above. did she tell me a porky as wasted item in my mind means something else. thinking…
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Unfit for purpose reject versus Warranty
Are my rights better served by rejecting an item as unfit for purpose or claiming under warranty? I bought a pool motor from the UK distributor (based in Scotland) of an American swimming pool manufacturer. I'm in England. I fitted and immediately found the motor to be faulty - loud and vibrating. The distributor sent an…
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Samsung galaxy s4 carphone warehouse
My dh pre ordered a s4 on a 24 month contract paying 49.99 for the phone he received this early may 2013. By June 24th the phone was turning off and not able to be turned on. He returned it to carphone warehouse who sent it to their repair centre. The phone was returned 8th July with a note saying there was a problem with…
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Help please!!
Hi all, bough a product from WAE+ friday using my credit card funds have come out today and i've just seen the reviews!!!!!! can I cancel and get money back without having to go through them i.e phone my crad provider? I don't want to risk it not turning up or wait 30 days for refund please help don't want to become…
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Tesco wouldn't sell as the marked up price
OK, I'm not gong to get all bent out of shape over £2.50 but am interested to understand the legal position. Last week in Tesco I picked up a product in the reduced section. The original price was £5 and there were 2 reduced stickers one over the other for £3.95 and then £2.95. There was also another sticker for 49p. On…
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New bathroom fitted and floor tiles lifted
Hi, firstly apologies if I've posted in the wrong place but it's my first post :undecided We recently had a new bathroom fitted complete with new floor before tiles were laid. After a week we noticed the grouting going dark, then some of the floor tiles were lifting and the door wouldn't close anymore without pushing and…
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Bed and Mattress World, Groupon
Hey, I bought a bed through Groupon from an outfit called "Bed and Mattress World" based in Scotland. Long story short, the bed is useless, it doesn't fit together properly because all the wooden slats are too short (they fit by they'd need to be at least 10mm longer to accommodate for the way they bow slightly when you're…
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faulty washing machine
Hi everyone, hoping someone on here can help. In January we bought a hoover washing machine, we had a couple of items get damaged in it but over the last few weeks it's eaten loads of stuff. I went into currys (where we bought it) they said I had to find the number on the receipt and an engineer would come out and check if…
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FitFlops - shock, horror are a scam
I notice that Martin is pumping a deal on FitFlops on the latest newsletter. Just wanted to make sure everyone knows that they don't actually do anything useful wrt toning etc. Reebok had similar stuff in America [magic toning shoes] and recently settled a multi-million $ settlement. None of these magic toning shoes…
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TheHut - offering free gift, now cancelled it
Bought the wife some GHD hair straighteners from TheHUT as they were offering a good price plus a 'FREE Heat Mat' worth £5.95. Straighteners arrived next day so no complaints there but the free heat mat wasn't in the parcel. Looked online at my order and it said it was on back order. This was 4th June 2013. Between now and…
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Online purchase advice
http://imagine-living.com/ Ordered a table from here that I have been looking for but now having doubts as cannot find any reviews etc. Looks ok. They have responded to emails and calls etc but I cannot find any reviews good or bad. I paid by credit card online so is it a case of just waiting and if any issues contact…
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PERGO flooring problems.
In Novermber we had Pergo flooring fitted throughout our livingroon, diningroom, hall and cloakroom. It has been lifted twice in the livingroom due to flaws. As a result our new wooden skirting board resembles a dart board. We agreed to live with a small flaw in the hall as it would have meant a LOT of work to uplift, as…
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No work done, can't get refund!
Hello Hope someone can advise... We had a quote for some flooring (vinyl tiles) from a well-known company. After some chasing we got a date booked for the work, but when the workman came he said the subfloor was in too bad a condition to lay the tiles. Someone from this company had been round to measure up so it shouldn't…
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Appalling decorating job done..Am I wrong?
I recently hired a decorator to remove one wall of lining paper in my lounge, replace it with a feature wall paper and paint the rest of the room. When he was here looking at the job, I told him that I wanted to fill in a serving hatch that went through to the kitchen - he said that he had done that before and could fill…
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jdwilliams
i recently ordered a couple of things a tablet and a night dress and set up a direct debit for 10.00 per month i have made 3 payments my available credit has shot up to 950 pounds my point is this could be temptation to vunerable people ,i have no intension of buying anything else,but does anyone in these companies credit…
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Csl sofashield
Hi, I agreed a 4 year 0% finance purchase of a 3 and 2 piece sofa from CSL Sofa's on saturday 6th July 2013 for delivery to my new home for approx end of August. I was sold an additional warranty product called 'Sofashield Platinum Leather Furniture Protection' x 5 at a extra cost of £195! I feel I was miss-sold this, as…
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dla renewal
hi just throught i would mention after reading on the forum that dla renewel packs are sent out 3 months before to claim,i recieved mine today ,it ends in dec 2013 so that is 6 months not 3.
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Tent not fit for purpose(door wont close)
Hey there new here and in need of some advise, in september i had bought a gelert tent at a good deal from Rutland water cycling through Amazon. Where i live at the moment i didnt have room to put it up to try so as the nice weather is here we went away on the two last weekends. As we put it up we split a pole which i have…
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Trading Standards issue - CAB website
Hi My mother needs to complain about a builder repeatedly not turning up. Is this a valid case to pass to Trading Standards? If so, does my mother need to log it herself, or can I fill in the Trading Standards contact form on the CAB website with my contact details but explaining in the text that it's on behalf of my…
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Seller's Rights - Buyer returned goods they have damaged then left bad feedback
I had posted out a false hair bun to a buyer on ebay one of many bought in the past few years and always received good feedback, this buyer posted the bun back in rather a mess, she had made a mess of the packaging and the bun which looks like she had tried to examine in it by pulling it about so it's not in a resaleable…
