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Gardener caused damage.....
Returned home tonight to find my gardener has been, however patio door window is smashed with a small hole at the bottom, glass has shattered in the frame. To me, it looks like his high powered strimmer has picked up one of my ornamental stone chippings which border the lawn and its fired into the window! Rang gardener who…
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Retailer Issue
I bought a coat stand from furnitureinfashion.net on 20/04/2013. I had some issues trying to get it delivered as I live in a gated apartment block. I spoke to the courier on several occassions to ask them to deliver on a Monday (when my husband would be at home) or use the trade button to gain access which is what all…
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Ebuyer returns.
I've just returned a tablet p.c. to ebuyer at my expense. Wasn't sure if it was faulty. They have confirmed it is faulty and will issue a refund of the price paid. Ebuyer advise a tracked return and for my own peace of mind I used RM Special Delivery for the added insurance cover. This cost £11 (1.5kg and medium parcel).…
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Returned Items
finally won the case
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Refund on a Purchase
About 4 weeks back I mail ordered a few items of clothing. Once delivered and realised they were not quite what I was after I returned them as per their instructions on their website. I sent them recorded delivery and they received them two weeks ago today. I have chased them up everyday with promises of a call back and…
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Not fir for purpose
Hello, I would like some advice if it is possible? My partner bought a pram in January from Asda for approx £200 which was in a sale. We have used the pram about 5-6 times, and about three weeks ago we discovered the pram was not fit for purpose. The pram does not lock when you unfold the frame, so it is constantly folding…
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Unfair penalty charge?
I recently signed up for a course with a training provider which I have since cancelled. According to their terms and conditions - I cancelled approx. 18 days prior to the commencement of the course. The total cost of the course was just over £5k. Is this fair/reasonable under the 'Unfair Terms in Consumer Contracts…
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Amazon problems
Hi I was just wondering if somebody could give me some advice. I purchased Game Of Thrones Season 2 on DVD from Amazon in April. I've watched it once and decided to sell it on at Amazon Marketplace as I do with all my items. The buyer received the item two days ago and wrote and told me the item was faulty. Disc 1 makes…
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Useless Garden - Redrow
I'm looking for some advice. My daughter bought a Redrow house in Lanark 5 years ago. We put down turf. in a mater of months we noticed problems with the garden in that water (rain) seemed unable to drain. It was a bad summer so we put it down to that and hoped things would improve the next year. They didn't, we complained…
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M&S Giftcard Problem
Hi, I wonder if anybody has had a similar experience to mine. I have an M&S giftcard which I can top up at a discounted rate through my employee benefits scheme at work. I topped up £28 on 16.3.13. This amount was added to the giftcard balance promptly and everything was fine until I noticed that the card balance was wrong…
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Freehold House - Grounds Maintenance Contract
Hello All, Please could you help with some advice. We moved into our house in 2007 (mortgaged - Freehold) and was told there will be an Annual Service charge for Shared Grounds Maintenance around £60.00. This shared ground is a small area approx less than a 1/4 of a Football Pitch in size. There are 63 units (houses) now…
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Anglian home improvements- help!
Anglian Home Improvements mis-sold to my mum last October. They quoted over £9k for two windows and two doors. I was there and told them this was ridiculous. He said, don't worry, we have a sale on! (I think they are a bit like DFS- always some kind of 'offer' or sale). Eventually after this and that offer and this and…
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PayPal
Hi guys I was due a refund from a guy on PayPal who did the refund by echeck. This was a month ago and it's still saying pending till 3rd of may obviously this has now passed. I have tried to contact the person and have had no joy. I have messaged PayPal several times and keep getting the same answer over and over saying…
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Problems getting a receipt
Hello everyone A friend of mine pays his council tax by cheque and up until now the council has always posted a receipt to him. This month the council has said they it no longer post a receipt to him unless he includes a SAE with his cheque. I have always believed that a company or organisation has to provide a receipt if…
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Where do I stand in regards to my £100 deposit ?
Hi, I paid a £100 deposit on a 2 & 3 seater sofa on Sunday 3rd March, I was told delivery would be 4 – 6 weeks, this was written on a copy of the invoice I received on the day of placing the order. After 8 weeks of waiting I visited the store on Monday 29th April and voiced my concerns about the delay and was told It could…
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WorldWide Capital Ltd Tablet Scam
I don't know if this has been mentioned before but this has just happened to me & I want to prevent it happening to others. I responded to an email offering a 3 week free trial of "Natural Cleanse" Tablets arrived without any information leafelet or covering letter with terms of the offer. Reading the label I discovered…
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Problem with refunds
Hello, hope someone can help. I registered with the nuisance call registry and paid the fee. 2 months later they then took another fee from my card, I am now having problems getting this refund. They state they issued a refund at the start of may but after confirming with my card company no refund has been issued nor is it…
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sports direct, will they refund?
purchased a case to be used for cabin baggage and on the label on the case it had dimensions as 50.5x34.5x19.5 when i measured the case its dimensions are 54 (56 including wheels)x37x16 quite a big difference and i would not have purchased if the correct dimensions were on the cases label. I know they are a bit funny with…
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Deposit returned
Hello everyone, I am not sure this is the right forum, but I thought it was the best fit out of all of them. If you think I should post this elsewhere please let me know. A friend of mine is currently renting a room from a live in landlady without a contract and is due to move out beginning of next month (with a proper…
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Faulty TV on the first day, Currys wont pick it up?
So i bought a 55" TV from a Currys store on the 19th May, i rented a vehicle so i could just pick it up. I get the TV home, all seems fine, until i put on Prometheus which is mostly "dark" scenes, and the screen is full of white patchy spots, light bleed at the bottom, and like torches shining in, on 3 out of 4 corners,…
