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Plymouth City Bus
I doubt there is very little I can do about it, other than complain to the company, which will no doubt fall on deaf ears. My daughter get's the bus to school and it turns out that as of 4 September, child fares are no longer available, before 09.30. http://www.plymouthbus.co.uk/tickets/ticket-types/ I can buy period…
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car leasing & hire purchase advise
Hello, I am looking to either lease or get a car on hire purchase but I have been told that I am not able to because I do not have a full driving license. Is that correct? Advise please. regards
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Hi I need some help please
Hi I bought a 3d tv on a private sale I seen on eBay . I know stupid as I can be. I thought I was getting a good Price at £500 but slight mark on tv. I got to this persons house and was told it had 12'months warantie And he promised me this but was in his name, I looked at the paper work but no warintie it said the tv had…
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Nightmare holiday (Pontins), need help with complaint letter please?
Our holiday was a complete disaster! So many things went wrong, although the main issue was with the accomodation - I booked a 2 bed apartment with lounge and kitchen... we were given a single room!!! They are in breach of the terms and conditions of the booking (they should have given us at least 7 days written notice -…
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Wire Transfer - what coverage do I have paying by this method
Hey everyone, I need some advice on something. I have recently tried to purchase something online and pay with my credit card. Today I get an email saying that my card could not be verified and I should make a wire transfer to the companies account. So I went back onto the website to try and pay with a different card (both…
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HELP Double Glazing dispute-Advice needed
I hope someone can help. I had all my windows and doors replaced by a firm associated to the GGf scheme in June 2011 . I need some advise as to My legal rights. In particular: My rights for the company to pay for a new installation as they have refused to put the faults right and have also damaged my property. My rights…
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dell computers finance problem
Hope this is the right section of the forum to ask this question. I bought a dell laptop on 11 Sept last year on the "buy now pay in 12 months" offer. On 10 Sept this year I called Dell to pay for the computer, but was advised that I could not make a payment during a weekend as there was no facility to pay online at…
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Hot Tub - electrical fault
I purchased a brand new hot tub from a trader on e-bay. This developed a serious fault and was causing electric shocks from the water. I have returned it to the supplier and requested a refund as I have no confidence in the product now. They are suggesting that this is the first time it's happened and they will replace all…
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item sent twice
i purchased something last week and have been sent this item twice do i have to send it back??
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How long do a company have to give me a refund?
I recently placed an order online for an item, cancelled it before it was shipped, but they sent it anyway. I refused delivery and they have acknowledged receipt of the return however my card has still been charged. The company (Logitech), say i'll get a refund within 2 weeks, but in this time my cc payment will be taken,…
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windows
Hi, I had double glazing windows installed by Active Home Improvements, Margate, in January 2011. Now I have found a crack in the top right hand corner of one of the windows. I have connected the boss of the firm who maintains that as it is 9 months old, the manufacturers will not pay for a new window, and he will not pay…
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Help Car Warranty Advice
I bought a car from a local dealer less than 3 months ago. it came with a dealer warranty. The car has recently suffered a possible clutch failure. When I discussed this with the dealer they informed me clutch was fair wear and tear and not covered, and refused to look at the car.(The failure diagnosis was made by a AA…
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Can an invoice be retracted?
I've received an invoice for a service. If the person providing this service has since changed his mind about the figure owed (i.e. it's gone up) can he retract the invoice? Would the original invoice stand for a period of, say, 28 days? If I pay the invoice within 28 days is that an end to the matter?
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Charged wrong price for a car
hi there, my partners father brought a second hand car value £3499.00. he paid using his debit card. when i looked at his online bank, the car retailer had put it through the machine as £34.99, were does he legaly stand with this
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Sellers rights?
Hi, recently sold two parrots that we've had for some years last Friday (9th) via Gumtree. The buyer was sent photos, and we agreed to sell at £600 instead of £800. After a few emails, texts and phone calls, the buyer said he would pay cash if he was happy with the birds. I received a text from the buyer yesterday saying…
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Whose responsability is it?
Hi all I recently bought a blender on The Gumtree. I bought it brand new. I actually bought it to sell on and make a few quid. When I sold it, I delivered it by hand and showed them how to use it. It was working fine when I showed them. I received a phone call two days later from the person who bought it telling me that…
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wrong prescription filled by Boots
Firstly let me stress I am NOT looking to sue or get something for nothing....I just want to know whether my expectations are reasonable. I am currently at home sick and not finding it easy to get out and about. I am being prescribed co-codamol (30mg / 500mg) for pain relief. Mid last week my daughter fetched my…
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Rights on sending things back bought from online shop
I recently bought something from a well know high street brand - i bought 2 of each in different sizes to compare. I now want to send 3 items back - keeping 4 items. However, it says on returns paperwork that you have to pay for postage. Its quite heavy, as all 3 items being sent back shoes and boxes and it has to be sent…
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Problem with car hire company not returning deposit
This is the situation, my brother is a uk citizen currently living in hong kong. He came back to the uk for a few weeks holiday earlier this year. During that time he hired a car, they met him at the airport with the car and it was returned the same way. As far as my brother was concerned everything was fine when the car…
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Advice on a shop retaining a card.
I'm looking for some advice before writing a letter of complaint! Last night some friends and I were at a bar in central London and she ordered a round of drinks after checking that they accepted debit cards, which they did. They gave us the drinks, but when they went to put her card through their machine had lost it's…
