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Englad & Wales 6years sales of goods act Help
Hi Peeps I need a bit of help / advice. I tried to return a faulty tv to comet to day (the sound has gone again) I was armed with the receipts & SGA details 6 years return policy. I was polite & advised I need to return the faulty goods. I was not greeted with a hello. The customer NOT service informed me that I couldnt…
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new camera has broken security seal
We purchased a new camera today which was placed straight into a carrier bag by the salesperson in store. Upon getting home it turns out the security seal on the box is broken. I looked inside to find finger marks all over the screen of the camera, no battery (though it may be in the camera) which is usually in plastic…
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Getting refund without original payment card
I'm sorry if this is the wrong board or the subject has been covered before. My mother came to stay last week and took DD out for some 'retail therapy'. She bought DD 2 bags from a shop that only has a few branches in the London area using her credit card. Now she has returned home, nearly 200 miles away and DD has decided…
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Asda have thrown my car keys away.
10 weeks ago while shopping in asda I dropped my car keys. I knew they were definitely in the shop as I had them whilst on the escalator and noticed whilst still in store that they'd dropped. I had security men and staff searching everywhere and wrote all my details down including description of keys and my number. I went…
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Dental
hi everyone/ sorry if this is posted in the wrong area, could'nt find where to post it. im writing this on behalf of my mum with regards to problems with her dentist. 3 months ago my mum went to an nhs dentist who told her that she needed root canal treatment. she could wait for years to get it done on the nhs or do it…
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Amazon Marketplace Sellers
My mother bought a Panasonic TV 4 months ago - from a Amazon Marketplace vendor - which I have since found to be faulty in that the HDMI port is not functioning. She tried to contact the vendor via the usual Amazon channels...TWICE and got no answer. On filing a claim with Amazon, according to their A-Z guarantee, she met…
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Purchased faulty item whilst away on holiday.
My 13yr old son purchased a pair of sunglasses from a small shop on the Cornish Coast on our last day. The first pair he picked up had a missing part of the arm but the shopkeeper got another pair out from the stock in the drawer. £19.99! I did say to him that I wouldn't spemd that but it was his own money. On the way…
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Right To cancel U.S.A
Hi I recently placed an order online at a U.S based website for some electrical items, paid for by credit card, since placing the order I have realized that there will be considerable import tax to pay in order to receive these items, and have also found similar products available for distribution from a U.K source. The…
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M&S demanding more money for sale items I ordered online.
11th July 2011 - I bought 10 items of furniture from Marks and Spencer's Sale, on line. I have an M&S account (credit card), I am a regular M&S customer and had been sent an email by M&S informing me in advance of this sale so I was on line the very moment the sale went live. Immediately after the order, I received emails…
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Play.com - buying PC keyboard
I bought a PC keyboard from play.com on 13th April this year. I like the keyboard & everything is fine. The only thing is, lately, the 'N' key has started to wear quite bad & it's obviously not going to get any better. I know it's nothing major, but it just irritates me. Moreso that it's a 4 month old keyboard & one of the…
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Debit card minimum spends.
Hi guys, First day here so Hello and all that. I am wondering if anyone here might be able to give me some solid information on debit card minimum spends, you know when you go into some shops and they will only accept a debit card (be it visa, mastercard, solo, etc) when you spend a minimum of like £5 or even in some cases…
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Car dealer problems (gear change and replacement car)
hi, 1.just buy the car on 13th may 2011 with dealer. 2.Then after, His Staff without test drive and saw the car, They deliver straight my home on 24th may 2011. 3.In between time I phoned him when car coming but he said its delay, so no test drive,nothing. 4. Then day after delivery I noticed Gear selecting problem, so I…
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Can swift cover charge me a cancellation fee?
I took out car insurance online yesterday, and cancelled it today. They are charging me a £25 cancellation fee, but I thought I had seven days to 'cool off'? I told them this and they said that in their terms and conditions there is a £25 cancellation fee. The insurance wasn't due to start until end of August and they…
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Dry cleaners lost clothes
Hi My dry cleaners have lost my shirts and tops what I left in there for ironing . What are my rights here ? .
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vauxhall warrenty issue
hi, thanks for reading my post. I have a 58 reg Vauxhall Corsa,still under warrenty till Feb 2012. The rear shock absorbers were replaced at 35000 miles Oct 2010. the rear shocks have now gone again at 47000 miles. Vaux are saying that suspension warrenty is only up to 37500 miles and that I will either have to pay to…
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need some consumer advice on fishing equipment
longish story sorry, i decided to treat myself to a new carbon fibre fishing pole and after a few months saving decided to buy a map (match angling products) pole but second hand, its was in perfect condition and i mean pefect condition ! there is no sob story about being ripped off from the seller, however the pole itself…
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Double Glazing unsigned contract
Hi, In March I agreed with double glazing company to install new windows at a cost of £2500 I paid £250 deposit. This was at my house and the salesman was invited round to quote. I explained to him at that time that it would be quite some time before I could raise the £2250 needed to complete and he stated I have 12…
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Private nursery threatening with court
My job suddenly ended without notice so I took my son out of nursery as I no longer needed childcare. The nursery said that they needed a months notice before I took my son out but even if I had known my employment was ending I would've only been able to give a weeks notice as I was weekly paid. How is it possible to know…
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Help with taking on Company over sony ericsson x10 not charging
I bought the x10 on a 2yr contract with o2 when the phone got to 5 months old it stopped charging altogether. I took it to my local o2 shop for repair. They said they couldn't repair it and issued me with a reconditioned x10. So this phone gets to 5 months old and also stops charging!! So I take it back to the same shop to…
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Bought acer laptop yesterday. Couple of faults. Can I get a refund?
Hi, I paid £680 (this includes £10 next day delivery) for an acer 5750G laptop from simplyacer. I have opened and used the laptop but have noticed a couple of the keys are slightly wonky! Also, the button under the trackpad is not flush and has an extra click when pressed lightly on the left side. I have deleted some games…
