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Creditexpert.com con
I would like to warn people over using the free months trial on the Credit Expert website. Over a month ago i registered for a months trial to view my credit report, i subsequently tried to cancel, well within the 30 day period only to notice today that they had deducted the £14.99 monthly fee. When i spoke to them they…
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Indesit & Callout fees
I bought an Indesit washing machine 5 months ago and it has recently been leaking oil. I have called up Indesit and there service has been pretty dire. They are saying if the problem isn't a manufacturers defect they will charge a £105 callout fee, and also if a problem isn't found, a £45 "Engineers waste of time" fee.…
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Amazon Ugg
I bought a pair of £160 UGG boots from Amazon in January 2011 (two months ago). One of the zips is broken already and I assumed Amazon or UGG would replace the boots. Called UGG this morning to be told my contract is with the retailer and I need to return the boots to them. Called Amazon to be told they only offer 30-day…
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Damaged/faulty sofa delivered from DFS
Hi all I got a new sofa delivered from DFS the other week, the next morning I noticed that the leather on one of the arms is scuffed and you can see the white underneath, also there is a two small cuts like a staple whole on the side of the sofa. I rang DFS up and they are sending someone out to have a look on Tuesday.…
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More of a legal issue - but need advice r.e - small claims court
An ongoing saga ! Basically was very silly and refunded £500 to ebay buyer, who then never returned item (2 years ago) went to small claims, against him and his girlfriend Did this as he won ebay auction BUT paypal payment and subsequent refund were to his girlfriends bank account Court found in my favour against him…
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HELP PLEASE - ASOS wont replace item
Hi everyone, this is my 1st post so i apologise if it is in the wrong place. (and long winded) i ordered a hoody from ASOS for my husbands xmas present, i managed to get the one he wanted in the sale and had a code and managed to get it for £57 instead of usual price £89.99 so i was well pleased and within our xmas budget.…
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Council Tax
Could somebody please help me regarding a due payment for my late fathers council tax? I have received a bill for an outstanding balance when he was alive and from since he died and there is absolutely no way I can afford to pay it. I have asked if the payment can be deferred until the house is sold but I was told that…
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Advice please on fit for purpose greenhouse
Any advice on this on please! My daughter & husband brought a greenhouse from Homebasefor£300 and assembled it last week.…
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Faulty Boots - Refusal of refund
Hi All I check out this site, CAB and many-a-savvy-money-site, so I felt I was by no means niave when it came to money! However, I was surprised and annoyed that I was fobbed off so easily by this myth: sale items are non-refundable? Basically, I bought a pair of boots in the New Look sale. They looked wicked. But when I…
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Order date Vs Dispatch
I ordered a headset from eclipse computers. Went for the royal mail delivery which according to the site is 3-5 days Today is day 8 and nothing has arrived They mention on the site that the dispatch date will vary from the order date. Is there a limit as to how long before an item should be dispatched? As the website makes…
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Faulty Product
Exactly 1 year ago I purchased a baby monitor from argos for £49.99 last night it started playing up so tonight I had a look through my bank statements and found proof of purchase March 10th 2010. Obviously Argos are now shut and if I go in tomorrow they'll no doubt say but sir its 1 day outside the 12 month guarantee,…
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Match.com
Match.com have continued to withdraw £80 for 3 months subscription when I haven’t used the account for months. :mad: I registered an account and after 2 weeks realized it wasn’t for me, Match.com continued to withdraw subscription because it was on a auto payment system. To cancel the account you have to call the…
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Car Insurance
Warning to all. my car insurance was due for renewal so i decided to shop around, i failed to read the small print as i wanted to move to a different company which worked out cheaper, my insurance company that i am with informed me that as i had not informed them that i wanted to cancel that it would cost me the remainder…
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Orange mobile
hi can anyone tell me, if i purchased a orange contract mobile from one of there shop's do i still have the 14 days cooling off period. Please help urgent
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What rights against Dell
My sincere apologies to anyone who's already read this saga on the 'tech issue' forum, but it was suggested there that I might get better advice on resolution here on consumer rights. There's just two posts to fill you in on what's happened, but the first one is rather long.... POST ONE There is, apparently, no complaint…
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Dipping bed problem
We bought a super king size bed oct 09 and paid £1400+. Buy June 10 the bed had dipped where we each lay leaving a hump down the middle of the bed. I had it checked by a chap armed with a stick and his clenched fist. Results came back that it wasnt a fault. Ive emailed you bed manufacturer who had referred me back to the…
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Anyway I can return camera?
Hello everyone, I was hoping someone could give me some advice. I purchased a camera last week from Argos, I asked to see it working before buying but they don't allow this. I took the camera home and am unhappy with the quality. It easily blurs and people's faces look white. I have tried adjusting the settings and so have…
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Advertising space
Hi I would be really grateful if someone could help me please!:( I signed a contract on behalf of my husband's business for advertising space in a publication. The rep who came to the house said that if we cancelled within 14 days then we wouldnt be charged. He spent all of 5 mins with me and was very rushed. Within the 14…
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jackofallgames.co.uk - Help advise me on a possible £400 Scam/theft/fraud case :(
Hi guys, First post here, and unfortunately a bad one. Ordered a camera before christmas from a "company" that go by the name of Jack of All Games, and the stock was never forth coming. It looks like I am going to have some major issues claiming this money back, so it would be highly appreciated to get some advise from…
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Refund dispute
Hi I hope someone can help . . . I have a problem with a shop that won't refund for a faulty product... they have said that it is only the decoration that has fallen off and under their guarantee I don't get a refund as I can still use it...... sorry it's a handbag ! Consumer direct have said I need to write to the company…
