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Faulty Product

fattony
Posts: 168 Forumite
Exactly 1 year ago I purchased a baby monitor from argos for £49.99 last night it started playing up so tonight I had a look through my bank statements and found proof of purchase March 10th 2010.
Obviously Argos are now shut and if I go in tomorrow they'll no doubt say but sir its 1 day outside the 12 month guarantee, what can I do?
Obviously Argos are now shut and if I go in tomorrow they'll no doubt say but sir its 1 day outside the 12 month guarantee, what can I do?
0
Comments
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It might be out of guarantee but it is still covered by the Sale of Goods Act.
Remind them of that when you take it back and that any reasonable person would expect it to last for more than 12 months.0 -
Errr... go to Argos and see what they say.
The twelve month guarantee is in addition to your statutory rights.
Read more about your rights in the MSE Consumer Rights article,
or the READ ME FIRST PLEASE . . . Useful links, Resources and FAQs thread.0 -
what are my statutory rights? ashamed to admit it but Ive no idea0
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what are my statutory rights? ashamed to admit it but Ive no idea
Where I said...Read more about your rights in the MSE Consumer Rights article,
or the READ ME FIRST PLEASE . . . Useful links, Resources and FAQs thread.
Hint... click on the blue bits.0 -
email them tonight as a backup....and read the help given...it helps you!0
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thanks guys0
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It was "out of warranty" yesterday already, as the year ran out on the 9th March 2011.0
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