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Do I still need planning permission ?
Hi all, I moved into my current property over 10 years ago. Before I moved in, I had an issue with regards my 'new' property in that the porch had not been granted planning permission before I moved in. In order to speed the process up, I agreed with my property lawyers firm (not sure if this is the correct description but…
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Problems with Activity Superstore gift voucher - big problems!
Help! I bought my sister a "pamper day" gift experience from the Activity Superstore company last Oct/Nov for Christmas which obviously she got given at Christmas. Before ordering the gift I sent the company an email to check whether the pamper days were ran anywhere near where she lived - I had an email back with a list…
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car warranty problems
any advice please, bought a secound hand car on june 30th from a large main dealer and payed over the odds for the security of a full 1 years warranty. After 6 weeks august 15th the car developed a major problem, we were recovered by the breakdown assist that was also included and the car taken to our nearest main…
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royal mail
Hi royal mail have lost my package (worth 239) from ics... i was wondering what my rights are it was first class (i didnt know you can only claim 40, the guy at the till didnt tell me... ) i was wondering what i can do ? royal mail have said "not our falut" when it is...
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lego figures
Sorry if i am on the wrong page. i have gripe with the lego toy company they have toy figures series 1 and series2 16 of each @ average £1.99 each for children to collect my problem started when i bought seven single figures @£1.99 each for my grandsons the next thing i knew they were all doubles i had bought. the shop…
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Removal companies and right to cancel??
Hi. Last Thursday (5 working days ago) we booked a removal company The Removal Group, to move us abroad. However, today we had a better offer from another company. We emailed TRG to say we wished to cancel and they have now charged us a £1770 cancellation fee, without permission. I understood that distance selling…
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Faulty leather jacket from Attic
Hi folks, I am just wondering what my rights are with regards to a faulty item of clothing which is less than a year old. I paid £380 for a leather 'Diesel' jacket from Attic back in November, and the popper buttons on one of the sleeves have come off the jacket with just normal use. The jacket is not damaged in any other…
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Purchase on Thomson plane
We recently travelled with Thomson on holiday. On the flight home we purchased a watch for my husband. This watch has now developed a problem and we are wondering who we contact at Thomson. We have the receipt but it doesnt tell us anything about who we should contact. Does anyone have an email address as we dont want to…
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complaint at meeks shoes
hi everyone, dont know if this is the right forum to post but here goes i visited meeks shoes to buy my daughters school shoes and then they measured her feet and said shes a size 11g so i asked for the clarks shoes i wanted and they didnt have them in stock so a couple of days later my mum went back to meeks with my…
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PLEASE HELP!! Deposit paid but we changed our mind.....
Hi All, Thanks for reading and I hope someone out there will be able to help me. My girlfriend and I have been trying to buy our first house for nearly 7 months, and it is safe to say we have had a rough ride with 3 complete 'fall through's' to date. At one point we thought the deal was 'in the bag', and so started to shop…
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HELP: address and mobile details have been sold
Hi, in the past few months i have been getting a big number of calls from PPI reclaim companies, land bank companies and other companies who are trying to sell me products or their services. I am ex-registry and dont give out my mobile no or home address lightly. I started getting these calls though after i renewed my home…
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Affordable supplements Misleading product
Hi all! Just found this interesting bit of bad advertising on Affordable supplements.co.uk. affordablesupplements.co.uk/brand/PhD+Nutrition.48.html If you look at PHD Diet Whey and then below it PHD Diet Whey + FREE CLA it costs £7.67 more! Surely this is a bit naughty? Thanks John
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Please help-do I have any rights?
This is my first post so apologies if I have posted in the wrong place. Please could someone help? I bought a table on credit just before christmas and am not satisfied with the quality of it. When we got it is was in perfect condition with 6 gorgous chairs, one of which broke and they could not replace the broken chair as…
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purchase on credit card & section 75
I've posted this in the credit cards section already but don't know if this is the more appropriate forum, so apolgies for the repost. I was going to buy an ex display kitchen and pay by credit card. I wouldn't want the kitchen delivered for another 6 weeks as there's no space to store it. The company selling it have…
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Breaking a tenancy agreement
Hi, I'm hoping you might be able to help with a question I have - I have a tenancy agreement which reads the following: The landlord lets to the tenant the premises for a period of 18months. The tenancy shall start on and include the 28th November 2009, and shall end on and include the 27th May 2011. At any time after 12…
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Scotland -poor product and service what can I claim ?
What is reasonable for me to claim and do I do it through the courts? Please advise me? In 2004 I had new boiler and central heating system installed and took out a further 5 year service contract covering parts and labour. It expires in June 2011. F E P heat care installed an Ideal Isar HE30. They no longer fit these. It…
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Have I prejudiced my statutory rights?
I recently ordered goods from an online retailer in error, ie I ordered the wrong item. The order is protected under the Distance Selling Regulations (DSRs), the extent of which I was initially unaware. [Apologies for the long case history - this is a greatly reduced version, honestly!] I contacted the retailer the same…
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Tesco not accepting refund
I bought a basket in a Tesco Extra which is about 10 miles from me, however when i got home i realised it was not the price i thought it was so i went to take it back to my local tesco, which is less than a mile away. they told me that i could not refund it here as they do not sell this item, and i was to take it back to…
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Out of stock items
Do companys need to tell you if something is out of stock before you buy? I have a studio 24 account and nothing is ever in stock. My last order i waited 2 months for! I contacted them and they said it couldnt be cancelled. I ordered a new ipod last week and have just been informed by them its out of stock, had it said…
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Tampering with mail
Didn't really know where else to put this. Are you allowed to open mail sent to your address with a previous owners name on it? What about if it has no return address and you wanted to find out who to return it to and tell them they're not at the address any more?
