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Coast refund
Hi My husband bought me a dress from Coast on Christmas Eve which he gave to me Christmas Day but it wasnt suitable. Today is the first chance he has had to return it which is within their specified time for a refund anyway. It has been in the Coast bag in the car waiting to be returned since just after Christmas and when…
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can i exchange item from next?
hi guys i bought a new coat for my daughter from next in the october half term holidays. it cost around £30 which is more that i normally spend but thought it would last! it has a big split under one of the arms and im wondering if i would be able to exchange it. i dont have the receipt still but i did pay on my debit card…
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Transport for London - what are my rights with this excessive fine??help
Im not sure if this will arrive to the right person but it out of desperation I write to you.not once in my life have a ever written into any publication to complain about public services or the way a company has dealt with me but I just had to reach out and vent this somehow! This letter in in reference to how and I'm…
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Moneysaver in need of urgent help!!
I bought a laptop just under two years ago. It had one years warranty when I purcahsed it. Unfortunately the laptop broke down a day after the warranty ran out. Luckily the retailer was able to put us in contact with a company who fixed it for nothing. It was then that I found out the problem related to the motherboard of…
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Problems with "The Range" - They want me to sign a 3rd finance contract!!
I ordered a bed last year from The Range store on 10 month finance, which was a nightmare from start to finish - firstly the store assistant told me the bed was out of stock but was due to be in with the next 3 days so I went home and got rid of my old bed to the garden. I didnt get any response to my calls in store so I…
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Can i get a refund?
In September i got a Tommee tippee steam steriliser from Mothercare..i had my Baby 6 days ago and have used the steriliser for the 5 days i have been out of hospital and its become faulty already. The tray that you put the teats etc on has warped and no longer fits flush onto the top and slants at the back, my feeling are…
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What are my rights here?? Carpet issue
Bought a carpet in september last year from Carpet Right. The carpet is advertised as hard wearing, stain proof (you can clean it with bleach apparently!) and suitable for every area in the house including bathrooms. 24 hours after install I had to spot clean a couple of small areas due to some emulsion paint being dropped…
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bought a car 5 days ago and gearbox has gone???
hi ive bought a ford galaxy 2003 auto 5 days ago from a private seller , i signed a sold as seen doc , do i have any rights to get a full refund , as the gearbox has gone
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Using the Small Claims Court
As in my other thread here, I am owed money for work that I did for someone, and I think I will have to go to the Small Claims Court to get it. Does anyone have any advice for using Money Claim Online (MCOL)?
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Glass shattered on week old oven.. Rights???
I purchased a Belling oven from Curry's online a week ago. Was just doing my dinner and heard an almighty crash and the inner glass plane has shattered and gone everywhere. I've just phoned Curry's and the department that deals with this is conveniently now closed. What I would like to know is whether I'm well within my…
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Are they within their rights to do this?
I think I may know the answer to this one but here goes anyway. We found a cooker we liked on the website of a major retailer who only sell appliances on-line and not in their stores. It was advertised at a reduced price of £415, a saving of nearly a £100 off their listed price of £505. We didn't order it straight away as…
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Light bulb warranty / faulty lightbulb
I bought an osram halogen haloline bulb from energybulbs.co.uk in september. Yesterday the bulb popped. Now the packaging from osram seems to state an expected life of 2 years, and I was under the impression that everything had at least a 6 month warranty where the retailer was obliged to prove the bulb WASNT inherently…
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6 months pregnant and living in council flat with damp and mould
hi can anyone help me i have been living in my council flat for the last 11 months and since october last year we have had mould and damp in our living room, which is thick black mould round the door and on the walls and the plaster is flaking off the walls, i am also 6 months pregnant and suffer with asthma. our nursery…
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Builder is asking us for more money?
We had a quote for building work to convert our garage into a kitchen. Cutting the story short work started yesterday and the builder has just told us that the garage floor isnt to the spec it should be meaning there will be a step up into the kitchen where the existing internal door was. He is asking us for another £1000…
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Money refund on guarantees???
Hopefully a simple question!! I have a kettle that broke within the guarantee period so I returned it to the store. They could not replace it with an identical one so I was left with the choice of taking a cheaper one and being refunded with the difference or replacing it with a more expensive kettle and paying the extra.…
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Don't buy Kingsfood Hot Dogs
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Sports Direct..
Hi I ordered some items from Sports Direct that have failed to arrive.Ive sent 3 emails now which they havent responded to & i cant find a telephone number anywhere for them-as far as i can see theres nothing on the website except email contact. Really fed up now and wondered how i stand with getting my money back with no…
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Payment Taken But Items Now Refunded
All, I bought 3 X 320 GB External Hard drives from Woolworths online on Monday for £24 each plus the postage and packaging. Payment has been taken out of my bank. I checked the My Account screen on Woolworths this morning to see a baffling array of figures and lines that makes no sense at all. I then rechecked my bank…
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County Court Threat
I am in a pickle and dont know whether I should pay a bill or not. It is only a small amount less than £20 but its "principle" I am holding out for. The company in question have commenced County Court proceedings against me and I would be greatful for advice as to whether I would win or lose a judgement. Firstly I am in…
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new sofa
hi i got a new sofa from harveys last year payed 200 on a card and the rest cash . never again from them... well i should have had one of the chairs changes cos the leather was poor they gave me a del date and still not recived anything as yet and no letter of them allso the sofa is staring to sag a little what do i do who…
