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Question about warranty
Hi Hope someone can advise me on this. I got a Nintendo Wii over a year ago now but just before the warranty expired, it had a fault, would switch on but wouldnt start up. Cut a long story short, the shop I bought it from FINALLY ended up giving me a replacement unit after sending it off for a 'repair', (even though it…
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Seller won't give me refund!
I ordered some jewellery from an online site and upon receipt I realised I had ordered the wrong thing. They don't actually stock what I need so I asked if I could send it back for a refund. This is the reply I just got.... [FONT=tahoma,verdana,arial,helvetica,sans-serif]Sorry, we cannot refund items but are happy to…
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broken - faulty hot diamonds ring
hi, just wondering if anyone has any advice for me? I bought a Hot Diamonds ring approx 18 mths ago, it was set with a singke diamond, but a few weeks ago the stone has fallen out.. I cannot find the receipt anywhere, think I must have thrown it by now. I have looked on the website & they say their jewellery is guarenteed…
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Can someone have a looky at my letter?
Hi I have attached a letter i am sending off . Can someone just make sure its okay..I have talked to consumer direct and they have advised me to put a time frame into a contractual letter. Thanks a million this is related to the under thread http://forums.moneysavingexpert.com/showthread.html?t=1879751&highlight Dear…
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Mobile phone fault
Hi I purchases a nokia N97 3 months ago on a 24 month contract. I paid for the phone as it made the tariff cheaper overall. Now the side bar has fallen off which means it can still be used but only by one way rather than two. It does make it inconvenient. I am after some advice about what to say to the retailer as I think…
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MSE News: Unfair price promotions to come under OFT microscope
This is the discussion thread for the following MSE News Story: "The competition watchdog today said it is investigating potentially misleading pricing practices to help protect consumers. The Office of Fair Trading (OFT) is looking at ..." Read the full story: Unfair price promotions to come under OFT microscope
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MSE News: Unfair price promotions to come under OFT microscope
This is the discussion thread for the following MSE News Story: "The competition watchdog today said it is investigating potentially misleading pricing practices to help protect consumers. The Office of Fair Trading (OFT) is looking a..." Read the full story: Unfair price promotions to come under OFT microscope
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Refunds Via Cheque
Hi I recently bought a car that broke down after less than a week. The dealer included 3months waranty so i took it back to them and when they investigated they offered me my money back or another similar priced car of the lot. I decided to get my money back as there was nothing i wanted around the same price so now they…
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Laser Surgery Gone Wrong
Not sure where to post this so apologies if it's in the wrong place. I'll try to keep this as short as possible. A, (male), friend of mine recently had a course of laser surgery for hair removal, the surgery was on his face. On one of the sessions there was obviously a problem and it left him with 3 burns on his face. The…
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paying an incorrectly added up bill!!
hi any advice would be helpfull... i have recently moved home and upon completion my solicitor rang me to tell me the total amount owed to him for payment by chaps transfer. the amount he quoted was for everything (all fees etc etc). i have payed the amount he quoted but he has since been intouch stating that he added up…
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argos return
hi just need a small bit of advice. we bought a wooden computer desk from argos today. just opened it and some of the corners are bashed in, one with some veneer missing. we dont really want a replacement or a credit note just a refund. what do you think our chances are. i'd prob rather have a replacement than credit note…
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Currys - Price Promise
Hello, On Friday I reserved and bought LittleBigPlanet on PS3 in Argos for £7.59. I was hoping to get Currys to price match and give 10% on the difference since they state they match Argos amongst other retail stores. Currys were selling the game for £19.99. So I could have got it for about £6.35 from Currys however they…
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Faulty Electric Kettle
Right, a couple of months ago I bought an electric kettle from the local shop (no receipt, think 'Arkwrights,') and it's faulty. Okay, these things happen, but actually I think the damn thing is dangerous and am not really sure what to do about it. The other evening my electricty tripped. I went round unplugging everything…
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Repair Query
Deleted post because I got an answer.
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Repair unsolicited goods under warranty
Joke, some people just don't get it
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'Free' Item Delivered Damaged: Legal Rights?
I recently placed an order with an online retailer, Pet Planet, deciding to include a large bag of cat food in order to get a 'free' storage tin (would otherwise have purchased a small bag). They promise that your order will be dispatched within three working days and this also formed part of my decision, as my new cat…
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Parking Charge Notice CP Plus Ltd
I just got a parking charge notice from CP Plus Ltd for parking in a motorway services for over 2 hours. As it happened my car was broken down and I was awaiting the AA. They want £50 for this, my questions are - 1. Should I do nothing, I have read that CP Plus Ltd hassle for a bit then give up? 2. Appeal with them, and…
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Problems with Express Chemist
:mad:Has anyone else had problems when ordering from Express Chemist? When I first used then I thought they were great, but with my last two orders I have had a nightmare. The items took ages to be sent out and when I received my order of hayfever pills they were the wrong kind – I can’t take the ones they sent because…
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ELC toy not what is in catalogue
Hi guys just wanted to ask a question I have purchased a wooden fire station for my son for xmas from ELC (early learning centre) I saw it in their catalogue and ordered it in store from the catalogue. It arrived today and is lush BUT the catalogue says it comes with 3 fire engines and 3 firemen but only 1 engine and 2…
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Refund wanted on faulty 10 month old TV
Hi, I bought a 40" Samsung LCD TV at the end of December last year which I noticed had an intemittent fault a few days later. Stupidly I didn't take the TV back for a refund within 28 days and instead called Comet a month or so later where I was told they would send an engineer out. I opted to call Samsung instead thinking…
