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parcel delivery
yesterday i had some books delivered which i didnt even order.. my husband was in the bath so didnt here the door bell go... when he went downstairs he saw there had been a delivery.. i have a double glazed door so you can just walk in unless its locked. The delivery person had opened my front door and left it in my house…
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MattressNextDay.co.uk Problems - Advice needed please
I did post this on the praise, vent and warnings board but would really appreciate some advice regarding my consumer rights… I ordered a new pine bed on Monday from MattressNextDay.co.uk and true to their word it was delivered today at 10.30 Tuesday. However, the bed was very badly damaged with numerous deep chinks and…
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leather 3 piece suite
Hi, I purchased a "REAL LEATHER 3 PIECE SUITE" on e-bay when it arrived its just a cheap plastic as far as i am concerned, I complained to the seller who told me it was graded leather as stated in the advert, how do people get away with this and is it legal i have never heard of graded leather i thought leather was leather.
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Failure to Provide Warranty as agreed
My daughter bought a car in January, with a "free warranty worth £300". When she broke down in June (250 miles from home), we realised the warranty wasn't in place. Car dealer blamed it on warranty company but agreed to refund the repairs (£171) that she needed to get home, if the invoice was reissued in their name. She…
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Urgent Help Please
Sorry if this is the wrong forum :o ******* Hi guys really hope someone can help... I paid a £150 deposit for a car friday evening from my nationwide account to a abbey national account (sellers account) and it was all agreed he was keeping the car etc job done. He emailed me tonight.... Hi russ, not had your deposit money…
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Help regarding my right to replace a PS3
Hi! My PS3 recently knackered totally. I phoned up Sony to see what they would do about it, but as its 2.5 years old they wouldnt replace it without charging me £145. I could sell the broken one on ebay and add £145 to that and buy a new one, so wasnt exactly happy with this senario, so very calmly tried to explain that as…
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Nightclub flyer with wrong prices listed...
The title explains it all really but where do I stand when trying to order drinks for the advertised price on the flyers (specific to that night) which was £2.60 a Carling pint and then they charge £3.70 for the pint. While I guess this is an 'invitation to treat' doesn't it go further that that in this case as we paid…
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christianlouboutinlondon
Ok wondering if anyone can shed some light on my situation(although i suspect im snookered), bought a pair of boots for other halfs birthday, £197.99 to be exact. The website states they sel original shoes, 100% quality and no tax, also statements such as " low overheads ,large quantities" that sort of thing.But i was then…
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Ordered, Lost, Reordered... ignored
I order a docking station from PDA Hut on the 8th July, emailed to find out when delivery would be on the 13th July, got a email back the same day (without an reference to my email) saying order was dispatched, next I get an email on the 15th July to say Royal Mail have lost the item and a replacement would be sent out…
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Question of the week: MFI latest
Q. What is the latest situation with MFI? Wendy, by email Martin's A. Furniture store MFI went into administration in November last year yet not all those who may be due compensation have received their cash. Typically, customers are owed money because goods they had paid for have either not arrived or have not arrived in…
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Currys Tech Guys Will Not Reply To My Complaint
I have had a laptop in for repair with currys. First they gave my laptop to another person and then when i got it back it is not acceptable. The screen was repaired but is now out of line (twisted) and the speakers now do not work. I have sent many emails and get no response with an answer. (i think they must be trained to…
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mobile phone contract
hi guys... i need some advice... i had a mobile phone contract for 6 months... ive had 3 handsets and all were playing up.. the phone company offered me a choice of 2 phones.. im paying £30.00 and the 2 phones they offered me are rubbish idont know where i stand with this any advice would be much appreciated
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Compensation for eye infection caused by lenses ?
A couple of years ago I started wearing extended wear lenses. I used to wear dailies but they were never very comfortable so I had a trial with extended and they were much much better. For those who don't know they are contact lenses that you can keep in day and night for up to 30 days. I was very happy with the lenses and…
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fridge freezer not working
My FF has given in less than 2-months after purchase. Do I contact the retailer or the manufacturer in this case? Can I insist on a replacement instead of a service engineer? Regards
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BA changed the airport for my return flight!
I booked 2 tickets with BA to fly from LHR to Miland and then return to LHR from Venice. It was all done as one booking with BA's 'multiple city' option. They were booked in the sale. They have now cancelled our return flight and offered us a return into LGW which departs Venice at 6.20am! We asked BA if we would change to…
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Dry cleaners ruined my skirt
I have just collected my skirt from the dry cleaners and upon getting it home have discovered that it hasn’t been returned to me in the condition in which I gave it to them. The skirt was made of crushed silk and the dry cleaners have pressed it, meaning it looks nothing like it should. When I took it to the dry cleaners I…
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Laptop issue - back to Currys or Dell/
I bought a laptop from Currys last November, Dell Inspiron 1525 and getting "blue screen of death" google suggests a memory issue and I need to obviously send it back but would it best to send directly to Dell or do it through Currys? Would there be any chance at all of a direct replacement there and then? ta!
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Use by Dates
Just a quickie... I posted in another thread about this but I'd like to know if you are entitled to complain if something goes off wayy before the use by date. Thanks
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Flight prices reduced days after purchasing
I'm flying with easyjet to finland in September. I booked this on friday last week, and today on the website they are advertising £10 off end of season sale, this would have saved me a total of £40 on my booking, is there anything I can do to take advantage of this offer?
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What's the legality of downloading out of print Japanese albums in the UK?
I'm looking specifically for music by X-Japan, but most/all of their music is out of print and therefore, REALLY expensive. I'd like to know, what's the legality of downloading music with licenses in Japan in England when the material is out of print. I don't download licensed music and I hope not to do so for this band,…
