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Use by Dates

Just a quickie... I posted in another thread about this but I'd like to know if you are entitled to complain if something goes off wayy before the use by date.

Thanks
What Would Bill Buchanan Do?
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Comments

  • Halloway
    Halloway Posts: 1,612 Forumite
    Reverbe wrote: »
    Just a quickie... I posted in another thread about this but I'd like to know if you are entitled to complain if something goes off wayy before the use by date.

    Depends. What's the item?
  • Reverbe
    Reverbe Posts: 4,210 Forumite
    1,000 Posts Combo Breaker
    Milk from tescos with use by date of 9th August.
    What Would Bill Buchanan Do?
  • Reverbe
    Reverbe Posts: 4,210 Forumite
    1,000 Posts Combo Breaker
    see original post

    Am I entitled to complain?

    Lately I have noticed that their milk goes off before the use by date. Usually when it does I normally have to throw away only a little bit in the bottom of a one pint container. I have been buying my milk separately in M&S as theirs never seems to.

    However last time I bought some from Tescos (as I coudlnt be bothered to queue up separately just for milk in another store) I bought a large 2 pint container on Saturday as I wanted to use this in cooking and hot milk drinks.The use by date on this is 9th August. This morning I got up and made myself a brew. Despite smelling ok when i poured it in the tea it was clear it had gone off. FIVE days before they said.

    I want to take this back to them as I do not find it acceptable. Does anyone here think that they will get funny with me or am I entitled to complain about something I bought which was not up to standard?Do I have a leg to stand on in cases like this?
    What Would Bill Buchanan Do?
  • pulliptears
    pulliptears Posts: 14,583 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Take it back reverbe, I've done it myself in the past when this has happened. Its usually meat I have complained about as the slightest pinprick hole in the packaging can send an item 'off' long before the sell by but I do recall taking back one of the big milk containers. They happily exchanged.
  • mr_fishbulb
    mr_fishbulb Posts: 5,224 Forumite
    Part of the Furniture Combo Breaker
    With things like milk, cooked ham, etc don't you have to use it within a certain number of days of opening, regardless of the best before date?
  • Tamazapan
    Tamazapan Posts: 119 Forumite
    Yeah ive had to do this for work this morning bought a 6 pint yest use by 11 Aug and gone off today!!! took it back and they exchanged it so all was ok :@P
    :kisses2:
    to find a rainbow you must go through the rain
    to find true love you must go through the pain
  • Reverbe
    Reverbe Posts: 4,210 Forumite
    1,000 Posts Combo Breaker
    Thanks folks. Considering the long date and the fact that it had barely been used I was very annoyed. now I have to go out and take it back special AND go to M&S to buy more...

    Makes you wonder how long they have it lying around before they packaged it...
    What Would Bill Buchanan Do?
  • *Chattie*
    *Chattie* Posts: 707 Forumite
    Two threads all because a pint of milk has gone off :confused:

    Why do people feel the overwhelming need to post on a forum before just taking the pint of milk and going back to the shop with it and getting your money back.

    I'd go the whole hog if I were you and write to Sir Terry for compensation for the amount of time taken to type about this and getting your money back, I thought you were boycotting M&S after your daily queuing for the 1p bazaar?
  • Halloway
    Halloway Posts: 1,612 Forumite
    Surely the usable life of milk will depend heavily on environmental conditions? The supermarket cannot control how the milk is stored after it is sold. I would not say that the 'Use By' date indicates how long the product should last, rather it is the date at which you should not use it, irrespective of how it has been stored and handled.
  • Esqui
    Esqui Posts: 3,414 Forumite
    *Chattie* wrote: »
    Why do people feel the overwhelming need to post on a forum before just taking the pint of milk and going back to the shop with it and getting your money back.
    That's the way it is. But it is fun seeing threads (not this one) where people get themselves all worked up and ready for an argument with the shop when something goes wrong (before having even contacted the store)...then posts later saying the shop exchanged it no problem :D
    Squirrel!
    If I tell you who I work for, I'm not allowed to help you. If I don't say, then I can help you with questions and fixing products. Regardless, there's still no secret EU law.
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