-
Gym membership cancellation query
Hello, I have a friend who's cancelled her gym membership and is being chased for extra month's money after cancellation. She doesn't think she owes them any more, they're pushing threatening debt collectors and she's about to cave in. I think she shouldn't. Details:* Been a member for >5 years and says when she joined it…
-
Returning item for repair, overseas
Hello. I purchased an item (a watch) from a hong kong based online shop, and used a credit card when paying to be sure I was covered/protected if anything went wrong, or the goods didn't arrive (distant selling etc). The transaction went through fine and I received the watch and have been happy with it. After about 2-3…
-
Bought a car..later found it has been in an accident
Hi, Recently purchased a BMW. Around £30,000. From a dealer but not BMW. The car is only a year and half old with 6000 miles. I was told it was a finance reposession. Was given an RAC check all parts passed and ok. (Not done by myself) Given an HPI check...all clear. (not done by myself) I asked the dealer if it has been…
-
Returning A Faulty Hard Drive
Hi All, I have a question about my rights as a consumer. I bought some components to build a pc at the beginning of April this year, the hard drive failed on Friday (less than 2 months old). I returned it to the retailer and was expecting an exchange. I was told that as it was more than 28 days since purchase that it would…
-
Venue cancelling our wedding - moved from wedding thread
Last week our venue told us that our wedding reception clashed with a big event for 1,500 people and they needed us to change the date of our wedding! Our wedding is this september so impossible to change the date. After 3 days and telling them they would have to pay lots of money for us to move our wedding to another…
-
Shortchanged...
Hi there i was shortchanged today at my local ASDA my good's i bought was £1.06 i had no change so gave the lady a £10 quid note and 10p to save me getting load's of change in my pocket. She then decides to give me 4p change and on the till recipt she had rung my £10 through as a quid.I don't even know how this is possible…
-
Letting Agent broke Agreement- what are my rights?
Hi I could do with some advice. I rented my house for 6 months through a letting agent who found me a tennant and I opted for a fully comprehensive service. I gave the letting agent 1month and 1day notice that I would like to take over management myself, now they are saying I need to give them 2 months notice. Which is in…
-
Returning a item
Hi, I have a wireless router that is 8 months old that has stopped working. The router has come with a lifetime guarantee from Belkin. Should I return the item to the store (PC World) or look to take the longer route through Belkin? Thanks
-
HSBC Vehicle Finance
Hi everyone..... Having problems with HSBC vehicle finance and a contract hire agreement. So on delivery of the vehicle, the seats (leather and colour) that I had ordered were incorrect. The contract stated correctly what i had ordered and was paying extra in my monthly premium for these seats. Due to a mix up with the…
-
Personal Details.
Sorry if this has been asked before but am I obliged to give a shop all my personal details when buying small items for cash?
-
two year right for refund - EC law
I would post a link but the board won't let me Looks like the UK law is behind the rest of Europe
-
Acer Laptop ~ Faulty
I purchased an Acer Extensa 620Z in August last year from a small local retailer where i used to live. Last month the unit started to overheat, the touchpad was selecting everything on the page, the left mouse button wouldnt click, and the unit charged eratically. I phoned up Acer support and was told the machine wasnt in…
-
littlewoods not listening to me where do i stand??faulty bed
Hi guys i recently bought a bed from littlewoods this is the bed…
-
Al Murray @ 02
Hi and thanks in advance for all your comments!! 2 Weeks ago we went to the 02 to see Al Murray I booked the tickets for the show literally the second they went on sale and was quite happy getting the seats allocated. When we arrived at the 02 we could see straight away our view would be blocked by the camera men filming…
-
SObaby not delivering goods!
Hi just to warn you away from sobaby.co.uk as I ordered goods on 14/04/09 and still have not recieved them. I have sent letters recorded delivery asking for a refund but still no joy I will keep trying for a few weeks then will need to make a small claim. They hardly reply to E-mails cant seem to contact by phone so I…
-
littlewoods direct big problem
bit of advice needed please my friend ordered a playstation 3 for her sons birthday when the 30% for new acounts was running in littlewoods direct she came home to find a card through her door saying left with neighbour so she collected it came home unpacked it to find a playstation 2 inside:eek:, on closer inspection she…
-
Mis-Sold
I bought a motorbike back in October and have had a bit of a bad experience. When I went to have the bike reregistered I was told it was already registered in someone elses name and had a lot of running around to get it sorted. Now I have discovered that the bike isnt quite what I thought it was and im a bit angry as i've…
-
consumer rights when buying a second hand car
Hi, Can anyone help with some information on our rights regarding second hand car purchase. We have bought a second hand 55 plate VW passat from a garage in Derby. We bought the car in good faith that it was in good condition and paid £7,000 for it. We did not realise until we got it home that. There was a scratch down one…
-
Refund on Faulty Nine Month Old Laptop
Hi My Fujitsu Siemens laptop has an intermittent fault of the screen jumping. FS have told me they will repair under the one year manufacturers warranty but will not guarantee the repair! :mad: I can't be bothered with sending the machine away for two weeks, only to have it potentially break again in September when the…
-
Game consoles
I have a question that I hope I can explain adequately; it pertains to the xbox console. In January I returned a faulty machine to the shop. I paid £250 for it, but in the meantime it had been dropped in price to £180 by the maker. I wanted the shop to exchange it for a ps3 (retail value of £240); this was the second time…
