-
Can I demand a refund? Please help!
Dh and I ordered some garden furniture some weeks ago now for delivery this week. We are having a large party and I asked when I ordered if the furniture would arrive on time to which I was told yes. I also asked if we could cancel the order if it didn't and I was told yes. Today I called to find out when it was coming (it…
-
Refund to same credit/debit card?
if i return something bought with a credit or debit card does the refund have to go on the exact same card? What if you have closed that account? or somebody else has purchased the item for you on their card? Any advise welcome Thanks!
-
dreams
evening all:o can anybody tell me the email address for me to send an email to at dreams beds? ive looked for ages and the only thing thats on their site is a part that says "contact us" with no addy. i wanted to make sure that my email goes to someone important in the company.if anybody can help its much appreciated as…
-
B and Q - advice needed
I was bought a garden fork from B and Q Xmas 2007, which was a nice one, which came with a "25 year gurantee". Recently one of the prongs of the fork broke off when I was digging in the garden. I took it back to B and Q who said that as it was over 12 months old, I would have to speak to the manufacturer. They could not…
-
JD Sports- advice needed please!
Yesterday my ds3 used all the money he had saved to go and buy a jacket from the store. This morning he washed he as it had a mark on it- silly I know he should have showed me first:rolleyes:- the mark is where a bit of colour from one part is on a white stripe- its not a 'run'- he took it back and they refused to exchange…
-
Contact lens Assesments/Prescriptions
I really would like to know where I stand with my position in law in relation to asking for my contact lens prescription even though my optician wants me to book another assesment 6 months after my initial contact lens assesment before issuing the prescription. I am so confused by it all. This is what happened to me: I…
-
Anyone know about Direct Debits?
Hi New poster so please be nice! I just wondered if anyone knew my rights regarding a direct debit. I had one for Johnson's dry cleaners membership that i only used once (when I took it out) but money was taken twice more(annually) without any warning or me being asked if I wished to renew it. I just cancelled it and asked…
-
Amazon wrong item/misprice and taken payment - help please
Hello. I don't know what to do here, apart from get what I originally ordered if possible, so any advice would be appreciated. I can see some people on these boards may think I'm not entitled to it but I'm not going to give up without at least a bit of a fight :beer:. At the beginning of April, I was looking for a…
-
What would be a fair spec reapcement for samsung tv?
I have today been informed that i will be getting vouchers to replace my samsung ps42q96hdx plasma 42 inch tv. I have looked at samsung tvs however they are a lot cheaper now but the one that they will base thier like for like replacement one only has one scart. However i like samsung and the next one up is considerably…
-
Argos Delivery service
Hi, I ordered a bed from Argos 5 weeks ago and was told it would be delivered within 35 days. Today they have called to say it could be a further 4 weeks before it arrives. I would like to complain to them about this and want to know whether they are obliged to deliver the item within the 5 weeks or whether they can drag…
-
Distance Selling Regs - cancellation of order
Can the supplier specify that only Royal Mail be used to return a cancelled order? It's going to cost me double the price with them compared to my usual carrier but supplier is giving only a PO Box address so I can't send it any other way. Advice appreciated.
-
shoud i challange my grandfathers will
My grand father whom has been in a nursing home for the last several years with dementia dies yesterday. My grandfather had 1 daughter and 2 sons. As much as I miss him because I was the closest grandchild to him in the past, I am also happy he’s at rest and not rotting away in a hospital bed. He always had good morals and…
-
Taking someone I owe money to to court
Is there a way of forcing student loans company to prove that I owe them what they claim that I do? I've had student loans for well over 10 years now, and during that time received letters stating all manner of nonsense - from: that I owe nothing, to that I am not required to pay anything, to I must pay immediately etc…
-
Being pursued by Ebay for Debts not incurred by me
Hello, this is my first time on here and I am looking for some good advice. I have been an occasional user of Ebay for the last 4 years, using it infrequently to buy or sell the odd thing. The last thing I sold on Ebay was last October and the last thing I bought on Ebay was this Feb, this was also the last time I logged…
-
EU law gives TWO guarantee.....Consumers are unaware
Hi everyone. A lady told me today of an article she read that an EU law gives a TWO guarantee on products......She read this in a recent newspaper article. I hunted this article on the net..... It makes very interesting reading!! Apparently many retailers are ignoring this law. Know your rights......…
-
Lost receipt
Hi All! New to the forum so i'm not sure if posting correctly but hope you can help! I purchased a ipod dock alarm clock in Feb for about £60. It has become faulty, keeps turning itself on during the night! I rang Currys but they advised without a receipt or proof of purchase (i paid cash), they cannot help me! Is this…
-
Senseo, recalls and the retailer
After the product safety recall on Senseo coffee machines described here http://forums.moneysavingexpert.com/showthread.html?t=1624901 Over the past 5 weeks, I have had no luck in getting Philips to honor their recall obligations - despite confirmation that my machine is one of the affected batch. My question is who is…
-
stone fell out of engagement ring
Hi, Ive just realise that the diamond has fallen out my engagment ring. Because I ve only got standard contents cover its not covered by house insurance. I have the receipt from 2000 - would the jeweller accept any liability ? Thanks in advance L
-
Samsung repairs
I was given an expensive samsung camera for xmas, i had only used it a couple of times and now its not working. I have tried samsung repairs a few times and they keep fobbing me off with things to try to make it work. Now they have run out of things to suggest they have the cheek to tell me that the serial number on the…
-
Need some Advice!
Ok here goes... Approx 6 weeks ago my partner was driving our car (a 2006 Citroen Picasso) when basically it made some hideous noises and lost all power. We had it recovered to the garage and who said they would look into it. After not getting much info for a couple of weeks we were told that the engine was a complete…
