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Talktalk problems
Just wondering if anyone else is experiencing trouble with TalkTalk lately? Last couple of days my internet has been playing up, seems to of improved a little but it is slower then normal. I see that they are having issues elsewhere but was wondering what the update was on it.
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Virgin Broadband - Digging Up Outside + Contract
Hey peeps! I need fibre in the home and had enough so decided to go for Virgin (I dont have any openreach fibre around her its the normal slow stuff) Virgin directed me to fill out a form. Some engineer of some sort came to mine over a month ago and told me that there will be some digging to do, extend the fibre to my…
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BT YouView+ box
We are currently with BT (broadband, landline) and have a BT YouView+ (T2100) box. Virgin have very recently installed fibre broadband capability to our area and I am wondering, if we move to Virgin fibre broadband (no box) and ditch our BT landline (which we very, very rarely use), will we still be able to use the…
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Plusnet Installation Cost Query
Hi, I've moved into an apartment which has numerous sockets etc for telephones etc. Plusnet are charging £49.99 for installation. Under what circumstances are this this fee not applicable? From the blurb: Not having gone through this process before, as I'm a new customer, there will be no line connected and therefore I pay…
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Just "upgraded" to same tariff and staying with BT, but £18.50 a month cheaper!
I was going to look into moving from BT Broadband (and mostly unused landline) as it was getting just too expensive at £50+ a month. I've been happy with the service and wasn't looking forward to a tedious haggling phone call, but I thought I'd look to see if I could change my existing tariff via the BT website. I'm…
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Leaving BT
I have just got off the phone from BT to cancel my broadband, I am going to move to Plusnet. £18 a month cheaper, and £70 cash back. However been told by BT I need to give 30 days notice, before I can move to Plusnet, I am out of contract with BT. I want to take Plusnet offer up as the cash back offer ends tomorrow. So it…
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Can I hope for BT to harass me like Sky do?
I am moving house, and have given BT notice to end my line and broadband connection. I need a new one at the new house and with the prices of BT sport for non-BB customers, BT is probably where I'll end up staying at the new place. Is there any history of BT offering worthwhile discounts to stay with them (I'd be moving…
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MSE News: BT gives broadband customers free speed upgrades and extra cloud storage
Millions of BT broadband customers are having their internet speed, data allowance and cloud storage boosted this autumn - and you won't have to pay anything for it...Read the full story: 'BT gives broadband customers free speed upgrades and extra cloud storage' Click reply below to discuss. If you haven’t already, join…
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Is it possible to renew my ISP contract when it ends?
Hello there, I was curious if it is at all possible to renew my contract when it ends next month? What I mean is, I am currently paying £21 month to SSE for Phone and Fibre which was a great deal when I signed up almost 18 months ago and I have had no problem at all. I haven't missed a payment or made any complaints to SSE…
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Mis-sold SIM card (mobile) broadband
I run a small business- desk rental for freelancers- and we were having massive issues with our landline internet provider as it kept dropping out. As a result we lost a tenant and offered a discount to our tenants to make up for the crappy service while I was resolved. In addition to preventing losing more tenants we got…
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Help! Searching for New Virgin Optical Broadband package? (confused, so many packages
We want virgin broadband, optical is most preferred, but searching online there are so many websites/ packages online, so getting too much to research. Here is the requirements of what we want: We want Broadband only. (not sky, not Tv) We have a BT telephone line. We do have optical fiber in our area. Here is what we have…
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Should I get fibreoptic BB and should I switch from BT?
I have been on BT a couple of years and receive the landline, normal speed BB (about 12mp download speed) and the sports channels. I usually end up paying about £65 for the lot, mainly cos I didn't cancel the free sports channels and now pay for them. I am not a heavy user in terms of downloads, I live by myself download…
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'3' monthly data dates
I've signed up for 3's 40gb mobile broadband package. Does anyone know when the 40gb monthly allowance starts from/ends? IE. Calender month. Date of purchase. Date of first use. I'd like it to run from the 1st of the month so sitting on the sim for a few weeks could be a plan, if it works that way. Darren
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Broadband mis-sold ?
Anyone heard of this? Let me explain .... When BT updated their network to fibre in my area I was keen to get a decent broadband service. I'm about 4 miles from the nearest exchange so I'd been lucky to get 1 MBPS on the copper wire network. Infinity 2 offered "up to" 76 MBPS whilst Infinity 1 offered "up to" 52 MBPS. When…
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Which broadband provider should I use?
Just moved into a new property and ive been told by IFNL that the only broadband & phone providers available at my address are.... See the Light Vfast Internet Pure Broadband Direct Save Telecom Love your Broadband I’ve never heard of any of these companies as I’ve always used BT. Recommendations please on who are good and…
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Retaining phone number
Can anyone explain why I cannot retain my existing phone number when I am only moving to the other side of the village?
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BT going round in circles
I have Infinity 1 broadband package and have had good speeds on and off over the last 14 months often up to 32 Mb. I now am recieving 17 Mb maximum, sometimes down to just 16 Mb I have contacted BT three times over the last week First time by chat, they said that I should only recieve 17 as the maximum I pay for is 19 and…
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BT - increased my allowance to 15GB without telling me
I'm not complaining, just surprised. I originally signed up for a 10GB a month contract about nine years ago. At some point in the last four or five years they increased this (unasked) to 12GB. This was mid-way through a contractual year, and the charges stayed the same. (I contact them every February just before my…
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Re-switching to EE
Hi all, I'm looking to switch my broadband supplier as I'm coming to the end of my contract with Plusnet. I've previously been with EE but as they seem to have the cheapest offering at present I'm wondering whether I am still eligible to take advantage of their new customer deals, given that I was already able to do that…
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Cheapest fibre optic broadband deal.
Good morning All, What is the best monthly price achieved for fibre optic broadband including line line rental & and which company please. Excluding cash back deals. Many thanks in advance.
