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Supanet NIGHTMARE!!! - another one!
OK you may have to bear with me on this one... Right, Supanet customer for 11 years, signed up to a 500gb package last June. presuming its a 2 year contract, cos that's how they roll. However late last year they 'downgraded' me to a 40gb package without my knowledge and charged for over-usage. After complaining I got…
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Mobile Hotspot Renting
Hi, What i'm seeing recently is renting mobile hotspot devices instead of buying a simcard or seeking free wi-fi in a foreign country. As money saving, roaming is not even on that table :) So, what do you think about these services? Can they really save the money and worth for seeking free wi-fi spots?
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Sky Line rental is increasing in December again
Sky line rental is increasing again in December 2014, I don't know how much by but it will still be cheaper than BT's current price of £16.99 apparently.
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Rebranded Fuel Broadband should be called Fools Broadband
Primus New Call broadband has just rebranded to Fuel Broadband BE WARNED you get what you pay for. Fuel Broadband will offer low monthly costs but based on my experience over the last 18 months if you are happy to have regular loss of internet, poor customer service then this is the deal for you I have had 2 weeks without…
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Top package fibre
Hi Guys Has anyone had any luck as a new or existing customer haggling with either sky, bt or plusnet for the top unlimited fibre broadband packages or are they fairly hardline with the costs? Thanks in advance
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Broadband Speeds
Hi, I wonder if somone could give me some advice on broadband speeds as I think I may be missing something. I currently don't have broadband at home, I am on three so tether my iPad from my phone, I still get unlimited tethering and this works fine, however it doesn't really work for things like Netflix, it's way too slow…
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Sky contact info,please
I have already cancelled my Sky tv, using the regular phone number, then asking for retentions/cancellations. No attempt was made to keep me and the tentative enquiry about offers on phone/bb only had a poor offer. I am now about to negotiate on bb/phone and decided to do it via online chat, as I believe you receive a…
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Let the fun begin...playing plusnet against EE !
Hi all, I am with Plusnet and have paid my line rental costs upfront in a one-off payment to save money. The line rental payment expires during Q1 2015. I saw the EE b/band and phone deal on this weeks newsletter…
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SKY - how do I complain?
I joined sky on the 11th September having been offered a reasonable package for broadband, phone and TV and an engineer was booked for the 16th to install the sky TV which went ahead without any problems. Last week I still hadn't heard from the phone engineer and hadn't received the router which I paid to have delivered…
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changing broadband, ee/talktalk??
Hi all, Considering changing to either as I want to reduce my costs and the current offers seem reasonable. Would anyone recommend either or? EE definitely seem competitive in pricing and the fact they will pay toward cancellation, but I know there have been numerous horror stories here. Which seems common as why would…
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Virgin fibre top pick, we want your feedback
Hi all, In our broadband guide Virgin is in our top picks. We're after feedback from people who have applied this deal and want to know your experience and if you had any trouble getting the broadband. Thanks for all help in advance
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BT Broadband top pick, we want your feedback
Hi all, In our broadband guide BT broadband is in our top picks. We're after feedback from people who have applied this deal and want to know your experience and if you had any trouble getting the broadband. Thanks for all help in advance
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Talk Talk top pick, we want your feedback
Hi all, In our broadband guide Talk Talk is in our top picks. We're after feedback from people who have applied this year and want to know your experience and if you had any trouble getting the broadband. Thanks for all help in advance
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Changing BB from EE
my contracts coming to and end with EE. No major issues but looking reduce costs. Current deals bar existing customers so would it be best to move tesco and back? Anyone recently moved away from ee?
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EE Broadband illegally charging for customer service calls?
I recently joined EE as a home broadband customer and I've been having a few issues accessing my account. I've been trying to find a way to contact customer services that doesn't use a chargeable number - which is now illegal under the consumer rights directive. However on their website EE still only list an 0844 number if…
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Sky BB issues
I moved into my new (rural) property in July and took my Sky package with me. Because I'm rural my BB is a bit restricted and I can't have the 'unlimited' but have to pay £17pm for their connect service. Ever since my BB went live I have had issues, the BB just cuts out and the light on the router goes orange and I have to…
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Virgin Media BB TV - Existing Loyal Customer
Apologies in advance if this is a repeat of an old thread but I cannot help but feel VM intentionally puts customers in a spin over its myriad of variable prices packages deal and offers bill credits loyality discounts and DD discounts etc to existing customers, me in particular right now - I need to try and get my monthly…
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Line Rental Rip-Off
So the Internet tells me that all ISPs pay BT OpenReach some £84 PA for residential phone lines bought in bulk to provision ISP - broadband & telephony charges. Wouldn't it be great if some enterprising company sold cheap line rental to the UK public....wait the Post Office. Yes the Post Office's mark up is only 43%. Yes…
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POP Telecom - beware!
I recently joined Pop Telecom on their £2.50 unlimited broadband deal. As I live in a high-cost area for broadband, I double-checked that I would still get that rate, which they said I would. Lo and behold, my internet connection was cut off on Thursday last week, with no warning. Assuming it was a line fault, I contacted…
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Talk Talk e-mail
My e-mail access has been down for nearly a week. No joy at present from Talk Talk. Anyone else having the same issues?? Thanks
