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Broadband & internet access
Archives for October 2014
Discussion List
BTmail is dreadful, need new freebie email account..........
Foolishly I decided to stay with BT. Shortly after the new contract started they moved my email account from BTyahoo to BTmail and I find it's awful. The layout is just dreadful and I can't change it to how I want it to look. Once my contract is up I'm off. So I would like to set up a new freebie email account. What do you…
Best Broadband deals inc. BT Sports
Anyone managed a good deal regarding this? Even though many provider`s are offering very cheap/free broadband overall I think it`s still cheaper to go with BT broadband for the `free` sports? Best I`v found is £7:50 pm + line rental, for unlimited broadband, no calls (don`t use the landline at all). If someone`s found any…
Sky Deal - how do I claim the last £82 of M&S vouchers??
Hi folks I wonder if anyone can help. I went through MSE to claim the recent deal for Sky with £182 of M&S Vouchers. I've received information to claim the first £100 as per the standard Sky deal at the time, but not the extra £82. Does anyone know how to sort this out and who I should be chasing to get these vouchers?…
Pixmania non existent customer service
DO NOT BUY FROM THIS COMPANY - AVOID, customer service and after sales are completely non-existent. I purchased a new TV on 29th October 2014 and it arrived 3 days later, however on turning the TV same day I noticed a pixel fault/blemish with the screen and being faulty tried in to contact Pixmania who after several emails…
EE Broadband connection problems
Hi All Has anyone else had problems with their EE broadband connection in the last few days. I've been reading tweets and posts on FB and it seems EE are not responding to customers on social media or on the EE customer care phone lines with ppl saying they've been waiting up to 2 hours tryjng to get through. I just…
Neighbour cut through phone line a month ago
Hi, One of our neighbours recently had some new fencing put in, which was alongside a public footpath. Whilst digging they bashed the phone line which has knocked it out for our house and at least 4 others in our row. This happened on the 1st September, it's now 3rd Oct and BT still have not repaired it. BT will not speak…
Broadband only deals.
Formerly with O2 I transferred to Sky last year when O2 ceased Internet. My year with Sky is nearly up and they are about to start charging me for broadband. I already have a prepaid line rental deal with Sky which includes anytime calls so I am looking for a broadband only deal with no line rental. I have not spoken to…
Can TalkTalk forcibly transfer me to another provider?
Have had on going complaint with TalkTalk since June 2013, have had phone & broadband with TalkTalk for 10 years. We have had numerous external repairs to the line by BT Openreach. The nearest exchange is operated by BT only and as yet is still unbundled. We live in a rural area and our broadband download speed during most…
Sky's 12 month free broadband deal
Our broadband is useless (Fuel Broadband which uses TalkTalk's lines - don't do it!) and the 12 month contract has finally ended so we were looking for a new deal with a more reliable provider and came across Sky's new deal (the one with the Toy Story ads). It offers 12 months free broadband with £15.40 line rental. Great,…
Plusnet MAC Code Problems
Hi Everyone We're having terrible trouble with Plusnet and trying to get a MAC Code from them and i was wondering if anyone knew any way of getting it or who to complain to? Our account with them was setup on behalf of a local Air Cadet group and the person who set it up in 2009 did so as a private account and not a…
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